Life Coach jobs in Great Harwood

Do you want to make a real difference to the health and wellbeing of people in your local community?

Are you an energetic relationship-builder who can turn community conversations into practical routes to healthier lives?

The Role:

ICE is one of the fastest growing health and lifestyle behaviour change organisations in the country. Our entire team is committed to and passionate about improving the happiness, health and wellbeing of people throughout the UK.

We are looking for a passionate and driven Community Outreach Coach to join our brand new Bolton Integrated Wellness Support Service.

This blended community engagement and healthy lifestyle coaching role will place you at the heart of Bolton’s neighbourhoods. You will build trusted relationships with residents, community organisations, groups and local leaders, helping people who may not usually engage with health and wellbeing services. You will turn those relationships into practical access routes by arranging outreach activity, drop-ins, events, workshops and engagement opportunities in places local people already know and trust.

Alongside community engagement, you will manage a caseload, complete holistic lifestyle assessments and deliver personalised, evidence-based behaviour change support across smoking cessation, healthy weight, physical activity, alcohol brief interventions and wider wellbeing goals. You will also recruit, induct, train, support and coordinate volunteers and community champions who can increase awareness, provide peer encouragement and connect priority groups into the service.

The role requires energy, initiative and excellent follow-through: building trust, generating appropriate referrals, converting initial conversations into sustained engagement, recording activity and outcomes accurately, and adapting local activity where data or insight shows gaps in reach.

You will work closely with community, voluntary, faith, social enterprise, health and care partners to create simple, inclusive routes into assessment and support.

We are looking for a confident, empathetic and people-focused individual who can engage diverse communities, organise high-quality outreach activity and help residents make lasting lifestyle changes.

The role will combine work from a local office base, trusted community venues and outreach locations across Bolton, with telephone and digital delivery where appropriate.

This is a full-time role of 37.5 hours. Hours are worked Monday–Sunday between 8am and 8pm, with flexibility required to meet service needs, including planned evening and weekend work. Where evening or weekend work is not required, normal working hours will be Monday–Friday between 8:30am and 5pm.

You must be able to travel independently across Bolton and transport appropriate outreach and workshop materials.

Access to your own car is required for this community-based role.

An enhanced DBS clearance is required for the role, which the company will pay for.

This is a fixed term role up to 31st March 2029.

Salary Range: up to £28,000 per annum.Key elements of the day-to-day role:

· Maintain a regular, visible presence across Bolton, working from community venues, neighbourhood networks, GP practices, pharmacies, Family Hubs, libraries, leisure settings, workplaces, VCFSE organisations and local events.

· Proactively identify and engage priority groups and residents who are less likely to access traditional services, using non-judgemental, culturally competent and asset-based approaches.

· Listen to residents and partners to understand barriers, adapt locations and methods, and create simple routes into assessment and support.

· Use local insight, referral and outcome data to identify gaps by neighbourhood or community and target outreach activity accordingly.

· Build trusted relationships with community organisations, faith groups, local leaders, VCFSE networks, businesses, social housing providers and health and care partners.

· Agree clear referral and outreach arrangements and provide partners with briefings, materials and updates so they can confidently promote the service.

· Maintain accurate stakeholder records, keep relationships active and represent ICE Creates professionally at local networks and forums.

· Plan, promote, organise and deliver community events, health promotion activity, pop-ups, drop-ins, briefings and workshops.

· Deliver accessible workshops on healthy eating, physical activity, stopping smoking, alcohol awareness, stress, wellbeing and healthy routines.

· Complete venue, materials, risk assessment, attendance, safeguarding, follow-up and evaluation arrangements.

· Convert initial engagement into appropriate referrals and sustained participation in support.

· Work towards agreed outreach, referral, engagement, caseload and outcome targets.

Healthy Lifestyle Coaching & Caseload Management

● Manage an allocated caseload across face-to-face, telephone, digital, group and outreach channels.

● Complete holistic assessments and co-produce personalised plans using strengths-based coaching, motivational interviewing and evidence-based behaviour change techniques.

● Deliver one-to-one and group support across healthy weight, physical activity, stop smoking, alcohol brief interventions and wider lifestyle goals.

● Signpost or refer residents where needs sit outside the service.

● Follow up progress and support maintenance, relapse prevention and re-engagement.

● Recruit, induct, train and support volunteers and community champions, focusing on representation from communities the service needs to reach.

● Coordinate volunteer deployment and maintain records of checks, training, activity, reach and contribution.

Performance, Records & Service Improvement

● Work towards agreed outreach, referral, engagement, caseload and outcome targets.

● Record client contacts, assessments, interventions, referrals, outcomes and case notes accurately and promptly in the service CRM.

● Maintain engagement records and accurate stakeholder information.

● Gather feedback and evidence of impact from residents, volunteers and partners.

● Use insight and performance information to recommend practical improvements to reach, access and service quality.

Community Relationships, Events & Access

● Build and sustain productive relationships with community organisations, faith groups, businesses, social housing providers, VCFSE networks and health and care partners.

● Represent ICE Creates professionally at local networks and forums, providing clear briefings, materials and service updates.

● Organise community events, pop-ups, drop-ins, workshops and health promotion activity, including planned evening and weekend sessions.

● Ensure outreach activity is accessible, safe, well promoted and followed up effectively.

● Travel independently across Bolton and transport appropriate outreach and workshop materials.

Professional Practice, Safeguarding & Teamwork

● Work collaboratively with coaches, engagement colleagues and managers to provide a joined-up resident journey.

● Participate in supervision, appraisal, team meetings, reflective practice and required learning.

● Maintain professional boundaries and confidentiality and follow safeguarding, lone-working, health and safety, equality, clinical governance and information governance requirements.

● Escalate safeguarding, conduct, wellbeing or role-boundary concerns promptly.

● Act at all times within company policies, procedures and financial regulations.

● Maintain the highest standards of personal and professional integrity and conduct.

Who We Are

ICE is one of the fastest growing behaviour change organisations in the UK. We bring courage, energy, and ambition to equip & enable more organisations & people to move our world forward. To grow our significance as a leading behaviour change practice. By energising organisations & people to find the clarity, courage, & commitment needed to realise their full purpose & potential.

Our Mission

We are social activists driven to unlock your power, purpose and possibility; we are for people ​and planet.

We Make Better Happen.

We are a purpose-driven organisation; our ethos and beliefs are important to us. As a team we hold and practice three core character traits and set around those character traits are the behaviours that matter to us as a team for our work together.

Whole Heartedness

Bring passion and energy to our work, our colleagues and ourselves.

Trust

Trust and intent to do the right thing.

Being Curious and Creative

Bringing our ideas to add value to what we do.

“We live by what we believe not by what we see.”

Are you right for the job?

· You will be an independent self-starter who brings energy, initiative and consistent follow-through.· You will be confident building trusted relationships with residents, community groups, partners and professionals.· You will be organised, flexible and comfortable balancing outreach activity, events and an allocated coaching caseload.

· You will have strong communication, listening and interpersonal skills and be able to engage diverse communities with empathy and confidence.

· You will be able to travel independently across Bolton and use your own car to transport outreach and workshop materials.

· You will be willing to work planned evenings and weekends when required.

Essential existing skills/experience:

· GCSE level (or equivalent) in English and Mathematics.

· Smoking Cessation Training – NCSCT Level 2, or willingness to complete it within three months of starting in post.

· Willingness to undertake training and development required for the duties of the post.

· IT literacy and confidence using digital tools, online communication and service databases.

· Experience delivering healthy lifestyle, behaviour change, stop smoking, weight management, physical activity, wellbeing or health improvement interventions in a community, health or similar setting.

· Experience managing a caseload of clients across multiple needs and delivery channels.

· Experience accurately recording data and client information using databases or digital systems.

· Customer-facing experience, ideally within a health, wellbeing or community service.

· Strong organisational skills, the ability to work independently and a commitment to equality, diversity, inclusion and confidentiality.

Full training will be provided, together with a programme of continued professional development.

Have we described you?

We can promise you an opportunity to grow, add value and progress your career in an exciting environment by bringing your strengths to our team and having fun along the way.

Don’t miss out; if you have been excited by this opportunity, then act now.

This post is subject to enhanced DBS clearance.

Only those shortlisted will be contacted.

Strictly no agencies.

Job Types: Full-time, Permanent

Pay: £28,000.00 per year

Benefits:

• Company events
• Company pension
• Enhanced maternity leave
• Free flu jabs
• Health & wellbeing programme
• On-site parking
• Paid volunteer time
• Sick pay

Licence/Certification:

• Driving Licence (required)

Location:

• Bolton, Greater Manchester (required)

Work Location: Hybrid remote in Bolton