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Lincolnshire Police jobs in Nettleham

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    • Join a vital service that makes a real difference to vulnerable adults and children in Lincolnshire during out-of-hours emergencies.*.
    • Life Assurance, Pension (up to 4%), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme,…
    • Supervisor - Parking Enforcement - Lincoln - Full Time; 45 hours per week - Salary: £30,771 per annum.
    • Do you have a full clean, UK manual driving licence?
    • Customer Service Advisor (Out of Hours) – 12 Week Contract.
    • Hours: 25 Hours per Week.
    • Working Pattern: Out of Hours Shift Work.
    • Customer Service Advisor – Out of Hours.
    • Hours: 25 hours per week (Part-time).
    • Pay Rate: £12.76 per hour PAYE.
    • Escalating urgent issues in line with procedures.
    • 33 days' annual leave inclusive of bank and other public holidays including birthday leave.
    • Life Insurance at 3x salary.

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Job Post Details

Customer Service Advisor Out of Hours - job post

iWork Recruitment Limited
Saxilby LN1 1XX
£12.76 an hour - Part-time

Job details

Pay

  • £12.76 an hour

Job type

  • Part-time

Shift and schedule

  • Weekend availability

Location

Saxilby LN1 1XX

Full job description

Join a vital service that makes a real difference to vulnerable adults and children in Lincolnshire during out-of-hours emergencies.

Contract to start ASAP

Duration: 12 weeks with a possible extension.

Job Purpose

We are currently recruiting Customer Service Advisors for our Out of Hours Service on the Lincolnshire County Council contract; you will be the first point of contact for emergency calls relating to Adult's and Children's Social Care.

You will be dealing with calls from professionals (e.g. Police and Health Services), and from Members of the Public.

The calls will be of a sensitive nature, and you will be required to gather and process information efficiently and accurately.

As well as Social Care calls, you will also take calls about District Council Services (e.g. Council Housing Repairs) and other local services including Libraries and Heritage enquiries.

If you enjoy working in a fast-paced environment, with plenty of variety with the chance to learn new things, then this is the role for you.

To be a successful Out of Hours Customer Service Advisor you will have a passion for delivering excellent customer service and excellent communication skills. Due to the working hours, we require candidates to be flexible and willing to work evenings, weekends and overnight.

Good IT skills with a competency in using Microsoft Office and Windows is also essential.

Disclaimer: On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify iWork Recruitment Limited of any hirer who I do not want my details to be passed onto.

OR108606_-07-26_
Reference for internal use only: [D7266A]

Pay: £12.76 per hour

Work Location: In person

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