Literacy Support jobs in Brighton and Hove

YMCA Brighton is seeking to hiring a Full Time Project Worker to join the team at Stanley Court, Brighton, East Sussex

• Salary: £28,215.46 per annum with additional pay for "out-of-hours"
• Contract: Permanent
• Position: Full-Time
• Hours: 40 per week – rota structure
• Annual Leave Entitlements: 25 days plus Bank Holidays

You will receive:

Comprehensive Induction into the role
Comprehensive Training package – face-to-face and online training on a wide range of subjects, to ensure you are equipped with the skills and knowledge to carry out your duties and tasks required and further develop your career.
You will receive regular Supervision Support from your Line Manager.
Work in a supportive environment.
An encouraged culture to support staff health & well-being and a healthy work-life balance.
Opportunity to access debriefs, counselling and reflective practice sessions when the job is challenging.
Staff benefits from a wide range of health & well-being services.
Well-being time.
Additional pay for out-of-hours of £1000 pro-rota.
We are a National Living Wage Employer.

This position is based in Portslade, East Sussex

Overview of the Role of a Project Worker

To provide support to clients with a range of needs, including addiction, mental or physical health, welfare benefits, budgeting, and cultural/faith needs.

To play a role in maximising the independence and skills of clients, including, where appropriate delivering life skills including hosting activities, events, client involvement and alongside accessing outside support services.

To ensure that the project offers safe, secure and empowering clients to achieve their aspirations.

Key Responsibilities;

1) Meeting and consulting with individual clients in order to assess needs and plan support goals.

2) Overseeing that support goals set for all parties are met and reviewing those goals where necessary.

3) Accessing and liaising with other organisations and services to deliver appropriate care, support and advice for clients.

4) Attending casework supervision with the line Manager to review individual needs and cases and develop action plans in relation to caseload. Participating in personal supervision and appraisal as requested.

5) Maintaining detailed casework files, keeping accurate records of each individual’s needs and progress. Creating and managing own correspondence, reports, keyworking and diary notes in relation to this task.

6) Compiling monitoring data and information as required for internal or external purposes.

7) Assisting in tasks necessary for the day-to-day running of the project including, but not limited to, social activities, provision of meals where necessary, reception/office cover, cleaning or minor repairs.

8) Giving direction to ancillary staff in the absence of senior/supervisory staff on duty.

9) Monitoring the security and safety of the project, taking action as necessary to ensure that health and safety standards are maintained.

10) Ensuring that service users comply with the terms of their license or tenancy, and with any rules set by the project, liaising with senior staff as appropriate.

11) Attending internal team meetings and representing YMCA Brighton at external meetings, case conferences and reviews as appropriate.

12) To work early and late shifts on a rota structure.

13) Identifying and attending training as directed by the line manager.

14) Follow YMCA Brighton’s policies and procedures at all times, including, but not only, those relating to Safeguarding, Equal Opportunities, Health and Safety and Confidentiality. To respond to all reasonable instructions and guidance as these procedures develop further.

15) To follow YMCA Brighton’s Code of Conduct for staff, regarding workplace professionalism, at all times.

16) To undertake any other duties which reasonably fall within the range and responsibilities of this post, as directed.

All Staff are required to...

To report any concerns about the client’s well-being to a relevant member of staff, using correct workplace procedures.

To attend training, and meetings, and participate in supervision and appraisal, where requested.

Adhering at all times to Health & Safety policy, and procedures and to complete all training that is required to carry out this job in line with Health & Safety regulations.

To comply with all COSHH regulations and guidance concerning infectious, hazardous control substances at all times, this also includes PPE requirements.

To report any hazardous material/ sharps &/or anything applicable under the hazardous definition. and adhere to procedural guidelines and training on how to safely dispose of such.

Adhering to fire safety, working at heights and manual handling procedures and guidelines at all times.

To follow YMCA Brighton’s policies and procedures at all times, including, but not only, those relating to EDI, Health and Safety, Safeguarding, and Data Protection and Confidentiality. To respond to all reasonable instructions and guidance as these procedures develop further.

In line with GDPR and Confidentiality, Clients, volunteers, and/or staff information is confidential. It is a condition of employment that you will not use or disclose any confidential information obtained by data protection legislation.

All staff have a duty to safeguard and promote the welfare of service users, volunteers, their families, and carers, you have a duty to ensure you are familiar with safeguarding policies, attend safeguarding training, and know who to contact if you have concerns about an adult or child’s welfare.

Personal Specification

Knowledge and Understanding

A clear understanding of confidentiality issues.
A clear understanding of boundaries to worker/client relationship.
Understanding of, and sensitivity to, the potential needs of homeless/vulnerable clients.
Knowledge of welfare benefits.
Knowledge of housing/ mental health/ community care services and processes.

Experience

Experience in a similar setting is desirable but not essential to this post. It is more important that applicants demonstrate the skills necessary for the role.
Experience of providing advice and/or creating support plans.
Experience gained within a housing, support or residential environment.
Experience of liaising with outside agencies/ professionals.

Skills and Abilities

Strong organisational and time-management skills
Ability to produce clear written reports, records and letters aimed at a varied audience
Ability to communicate effectively with a wide range of clients, outside agencies and visitors.
Ability to work to own initiative and within a team.
Computer literacy to ‘Word’ level or willingness to develop these skills.
Ability to manage problematic, pressured or challenging situations

Other Requirements

Understanding of, and commitment to, Equality, Diversity and Inclusion and anti-discriminatory practice.
Commitment to empowering and supporting service users to develop skills for independence.
Commitment to training and personal development.

Where a project requires working shifts, and unsociable hours on a rota basis.
Ability to work on own initiative, as well as seeking input and support from Line Manager.
Adhering to lone working procedures as well as working as part of a team.
Ability to prioritise and meet deadlines.

If you think this is for you, we would love to hear from you - by clicking on the Apply button by the Closing Date by Midnight on Sunday, 25th October 2026.

Interview date is expected to be the 2nd of November.

We sincerely appreciate your interest in this opportunity. However, only those selected for an interview will be contacted.

Employment with YMCA Brighton is conditional on a satisfactory Enhanced Disclosure and Barring Service (DBS) check, a minimum of 2 satisfactory references and proof of eligibility to work in the UK.

We are an equal opportunities employer who constantly strive to be representative of the communities we serve. We value the unique perspectives and talents that people bring from a variety of cultural backgrounds and experiences, and we recognise the added value that diversity continually brings to the organisation.

Job Types: Full-time, Permanent

Pay: £28,215.46 per year

Benefits:

• Referral programme

Work Location: In person