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Medicines Management Hub Care Coordinator
South Warwickshire GP Federation
·
3.7
Leamington Spa
•
Hybrid work
£26,809 - £28,706 a year
Full-time
Apply now

Job details

£26,809 - £28,706 a year
Annual leave, Employee assistance programme, Company pension
Full-time
Monday to Friday
Hybrid work in 10, Brunswick Street, Leamington Spa

Full job description

Medicines Management Care Coordinator - Leamington Primary Care Network

Location: Leamington Primary Care Network

Full Time - Monday to Friday

Salary £26,809 – £28,706 (depending on qualifications and experience)

We are looking for an enthusiastic and organised administrator to join our Medicines Management Team within Leamington Primary Care Network. This is an exciting opportunity for someone with strong communication and coordination skills who enjoys working within a fast-paced healthcare environment.

The successful candidate will play a key role in supporting the Medicines Management and wider ARRS teams, helping to ensure effective coordination across GP practices, pharmacies, care homes, and multidisciplinary healthcare professionals.

Main Duties of the Role

  • Coordinating and managing clinical sessions within EMIS
  • Supporting rota coordination, annual leave management, inductions, and account management for ARRS staff
  • Managing shared inboxes, phone lines, and triaging requests to the appropriate team members
  • Coordinating communications to surgeries, pharmacies, and care homes
  • Supporting PCN meetings, shared documents, and workflow processes
  • Creating EMIS patient searches and supporting project coordination
  • Working closely with Frailty and Medicines Management teams to support ward rounds
  • Supporting patients with navigation of pharmacy and healthcare services
  • Assisting patients and carers with information, signposting, and care coordination
  • Monitoring, archiving, and reporting data where required
  • Liaising with pharmacies to support safe and cost-effective medication ordering
  • Supporting EMIS online registrations and proxy access for care homes
  • Building positive relationships with healthcare professionals across the PCN

What We’re Looking For

The ideal candidate will:

  • Have excellent communication skills, both written and verbal
  • Be highly organised with the ability to prioritise workload effectively
  • Be confident using IT systems and administrative software
  • Be proactive, adaptable, and able to work under pressure
  • Have experience working within a pharmacy or GP setting
  • Be confident working collaboratively within multidisciplinary teams
  • Demonstrate empathy and a patient-centred approach
  • Be motivated and able to work independently or as part of a team

Essential Skills & Experience

  • Experience within a pharmacy, GP practice, or healthcare environment
  • Experience supporting patients, carers, or healthcare professionals
  • Strong IT and administrative skills
  • Experience with data collection and reporting
  • Ability to manage competing priorities and deadlines
  • Excellent organisational and time management skills

Desirable Experience

  • Experience using EMIS Web and Docman 10
  • Experience with Microsoft Teams, Excel, Word, and Canva
  • Experience supporting projects or workforce planning
  • Administrative or Office Management qualification

Personal Qualities

  • Friendly, professional, and approachable
  • Flexible and cooperative
  • Calm and resilient under pressure
  • Able to use initiative and judgement confidently
  • Committed to maintaining confidentiality and professional standards
  • Passionate about delivering high-quality patient support

If you are looking to develop your career within Primary Care and would enjoy working as part of a supportive and forward-thinking team, we would love to hear from you.

Overview of South Warwickshire GP Federation

SWGP Federation is made up of GP practices from areas including Warwick, Leamington, Stratford-upon-Avon, and Kenilworth. We work together to deliver enhanced services for the 300,000 patients we cover, as well as improving working practices for our staff. We are proud to offer high levels of patient care across South Warwickshire. Our purpose is to grow, support and enable Primary Care in South Warwickshire by offering additional services and enabling individual practices to focus more time on delivering patient care.

o 25 days annual leave + bank holidays

o NHS Pension

o Health & Wellbeing support

o Vivup Employee Assistance Programme

o Bike2work Scheme

o Access to the Blue Light card

The Leamington PCN consists of the following practices....

Lisle Court Brunswick Street, Leamington, CV31 2ES

Spa Medical Centre - 81 Radford Road, Leamington Spa CV31 1NE

Croft Medical Centre - Calder Walk, Royal Leamington Spa, Leamington Spa CV31 1SA

Warwick Gates Family Health Centre - Cressida Close, Heathcote, Warwick CV34 6DZ

Whitnash Medical Centre - 110 Coppice Road, Leamington Spa CV31 2LT

Waterside Medical Centre - Court Street, Leamington Spa CV31 2BB

Cubbington Road Surgery - 115 Cubbington Road, Leamington Spa CV32 7AT

Clarendon Lodge Medical Centre - 16 Clarendon Street, Leamington Spa CV32 5SS

Sherbourne Medical Centre - 40 Oxford Street, Leamington Spa CV32 4RA

Pay: £26,809.00-£28,706.00 per year

Experience:

  • GP setting: 1 year (preferred)
  • using IT system: 1 year (preferred)

Licence/Certification:

  • Driving Licence (required)

Work Location: Hybrid remote in Leamington Spa

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