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Job Post Details

E-Commerce & Product Assistant (Fine Jewellery & Watches) - job post

Suttons & Robertsons
London
£25,000 - £28,000 a year - Permanent, Full-time

Job details

Pay

  • £25,000 - £28,000 a year

Job type

  • Permanent
  • Full-time

Location

London

Benefits

Pulled from the full job description

  • Employee discount
  • Sick pay
  • Life insurance
  • Company pension
  • Health & wellbeing programme

Full job description

Location: Head Office, Full-Time

We are looking for a motivated and enthusiastic individual to join our team at Head Office. This is an excellent opportunity for someone who is driven, eager to learn, and has a genuine interest in fine jewellery and luxury watches.

Working closely with our team, you will play an important role in managing our online presence and supporting customers across a variety of retail sales channels. Full training will be provided, making this an ideal position for someone looking to develop valuable skills within the luxury retail sector.

Key Responsibilities

  • Product photography/ editing.
  • Upload and manage product listings on our website.
  • Create accurate and engaging product descriptions.
  • Handle customer enquiries received through our website and other online sales channels.
  • Maintain product information, pricing, and inventory records.
  • Assist with online sales administration and customer service.
  • Support the ongoing development and presentation of our online product catalogue.

Training & Development

The successful candidate will receive comprehensive training in:

  • Product photography for fine jewellery and luxury watches.
  • Image editing and preparation for online listings.
  • Shopify e-commerce platform management.
  • Best practices in online retail and customer service.

About You

We are looking for someone who:

  • Is highly motivated, organised, and eager to learn.
  • Has a strong interest in fine jewellery, luxury watches, or the luxury goods sector.
  • Possesses excellent attention to detail.
  • Has good written and verbal communication skills.
  • Is comfortable working with computers and online systems.
  • Can work independently while also contributing as part of a team.
  • Previous experience in e-commerce, retail, photography, or Shopify is beneficial but not essential, as full training will be provided.

What We Offer

  • Full training and ongoing development.
  • Hands-on experience within the fine jewellery and luxury watch industry.
  • The opportunity to develop skills in e-commerce, photography, and digital retail.
  • A supportive and professional working environment.
  • Career progression opportunities for the right candidate.

If you are passionate about luxury products, enjoy learning new skills, and are looking to build a career in e-commerce and retail, we would love to hear from you. Please send your CV and a brief cover letter outlining your interest in the role.

Work remotely

  • No

** Please note, if you do not complete the associated assessments with this advert, you will not be considered **

Job Types: Full-time, Permanent

Pay: £25,000.00-£28,000.00 per year

Benefits:

  • Company pension
  • Employee discount
  • Health & wellbeing programme
  • Life insurance
  • Sick pay

Ability to commute/relocate:

  • London, Greater London: reliably commute or plan to relocate before starting work (required)

Experience:

  • Sales: 2 years (required)
  • Telephony: 2 years (required)

Work Location: In person

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