Luxury Restaurant jobs in Birmingham

Brasserie - Restaurant Manager

Location: Ardencote Hotel & Spa, Warwickshire
Reporting To: Head of Food Beverage
Department: Kitchen

We are looking for an experienced, passionate and driven Restaurant Manager to lead the operations of our award-winning Brasserie Restaurant. This is an exciting opportunity for a hospitality professional who thrives on delivering exceptional guest experiences, inspiring high-performing teams and driving commercial success.

As Restaurant Manager, you will take full responsibility for the day-to-day operation of the restaurant, ensuring outstanding service standards, operational excellence, and financial performance. Working closely with the Head of Food & Beverage, you will play a key role in shaping the guest journey, developing your team, and supporting the continued success of our Food & Beverage offering.

What You'll Be Doing

Leadership & Operations

• Leading and inspiring a team including the Assistant Restaurant Manager, Restaurant Supervisors and Food & Beverage Assistants
• Driving service excellence and ensure all brand standards are consistently achieved
• Overseeing the smooth day-to-day operation of the restaurant, ensuring exceptional guest satisfaction
• Delivering effective shift briefings, communicating VIP arrivals, events, menu updates, dietary requirements and sales initiatives
• Working collaboratively with kitchen and bar teams to provide a seamless dining experience
• Taking Duty Management responsibilities and provide support across departments when required

Guest Experience

• Creating memorable dining experiences through exceptional customer service
• Actively engaging with guests and building positive relationships
• Handling guest feedback and complaints professionally, ensuring timely and satisfactory resolution
• Maintaining extensive knowledge of menus, beverages and hotel offerings to maximise guest engagement and upselling opportunities

Commercial Performance

• Supporting the achievement of departmental budgets and financial targets
• Monitoring sales, labour costs and operational expenses to maximise profitability
• Developing and implement promotional activities and initiatives to drive revenue growth
• Managing payroll effectively while maintaining exceptional service standards

Team Development

• Recruit, train, coach and develop team members to achieve their full potential
• Conduct performance reviews, identify development opportunities and create training plans
• Fostering a positive, motivated and high-performing team culture
• Ensuring all team members are trained in service standards, food safety, allergens and compliance requirements

Health, Safety & Compliance

• Ensuring the highest standards of food hygiene, health & safety and licensing compliance
• Maintaining all required documentation including risk assessments, COSHH records and operational procedures
• Promoting a safe and secure working environment for both guests and colleagues
• Leading by example in maintaining excellent presentation and professional standards throughout the restaurant

About You

• Have previous experience as a Restaurant Manager or senior Food & Beverage leader within a quality hospitality environment
• Have strong leadership skills with the ability to motivate, develop and inspire teams
• Have a genuine passion for hospitality and creating exceptional guest experiences
• Have commercial awareness with experience managing budgets, payroll and performance targets
• Have excellent communication and organisational skills
• Have sound knowledge of food safety, health & safety and licensing regulations
• Having the ability to remain calm and effective in a fast-paced environment
• Have a flexible approach to working hours, including evenings, weekends and holidays as required

Additional Information:

• Full-time - Working 45 hours per week
• Working 5 out of 7 days a week
• Shift Pattern: As required
• Salary: £38,000 per annum
• Full flexibility is key as you will be expected to work as and when necessary to meet the needs of the team and the business
• Applicants must have the right to work in the UK at the time of application and throughout their employment. Unfortunately, sponsorship is not available for this position, either now or in the future

What We Offer

• Work in a picturesque estate with a focus on luxury and high standards in hospitality
• Complimentary Spa Day on work anniversaries at any of our company spas
• Complimentary use of leisure and spa facilities
• Access to the Employee Assistance Program
• 30% discount on overnight stays and spa days
• Discounts on food, drink and retail across our venues
• Pension scheme
• Free Parking
• Refer-a-Friend scheme
• Excellent Induction and training programme
• Perkbox Online benefits and discounts
• On-line Doctor support (appointments/prescriptions)
• A fun, supportive and inclusive work environment with loads of development opportunities

If you are an inspiring hospitality leader who is passionate about delivering outstanding guest experiences and developing successful teams, we'd love to hear from you.

Apply today and become part of our journey to deliver exceptional hospitality.

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