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    • A genuine interest in watches, fine jewellery and client experience.
    • Are you comfortable working in a luxury retail environment with high standards of…
    • Generous staff discounts on jewellery and watches.
    • ✔ Adaptability & Enthusiasm – A proactive individual with a keen interest in fine jewellery and watches.
    • Client interactions including processing of jewellery and watches in and out of the aftercare department.
    • Reports to: Customer Service Manager.
    • A genuine passion for jewellery, watches, customer service, and sales.
    • Previous experience in a luxury retail or sales environment.
    • Maintain excellent presentation standards across the showroom and jewellery, and efficiently receive and book customer repairs.
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    • Contract: 40 hours per week, temporary 12 month contract.
    • Bonus scheme and regular incentives.
    • Enjoy 28 days’ holiday including bank holidays, increasing to 33…
    • Take personal responsibility for stock handling, stock takes and watch/ jewellery counts.
    • A passion for luxury products including jewellery, diamonds, gemstones…
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    • As Store Manager here at Ernest Jones in Westgate, Oxford you’ll be responsible for achieving the store’s targets through promoting the sales culture instore,…
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    • You’ll be a role model of amazing customer service for other team members, achieving targets, maximising sales and giving customers the benefit of your product…
    • Create a luxury retail environment with high standards of visual merchandising and replenishment.
    • A great communicator with excellent interpersonal skills.
    • Previous jewellery and/or watch experience is preferable but not essential as full product training will be given.
    • Retail sales: 1 year (preferred).
    • Fine jewellery or luxury watch experience.
    • This role is ONLY suitable for candidates with previous experience within luxury jewellery, fine jewellery, luxury…
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    • A passion for luxury products including jewellery, diamonds, gemstones and watches.
    • Take personal responsibility for stock handling, stock takes and watch/…
    • Proven experience in jewellery and watch sales, with strong knowledge of diamonds, gemstones and luxury timepieces.
    • Advise staff and customers on care of stones, watches.
    • Reporting to the Service Supervisor, the Service Consultant is responsible for providing a luxury client…

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Job Post Details

Luxury Sales Consultant - Full Time - job post

Prestons
4.7 out of 5 stars
Norwich NR2 1HU
From £35,000 a year - Full-time

Job details

Pay

  • From £35,000 a year

Job type

  • Full-time

Shift and schedule

  • Weekend availability

Location

Norwich NR2 1HU

Benefits

Pulled from the full job description

  • Employee discount
  • Relocation assistance
  • Company pension
  • Cycle to work scheme

Full job description

Prestons is entering an exciting period of growth, with the expansion of our Norwich showroom creating an opportunity for an exceptional Sales Consultant to join our team.

Located in the heart of Norwich City Centre, Prestons offers a refined and welcoming environment where client experience is paramount. Our team are trusted specialists, delivering a highly personalised service to a discerning clientele.

Working with some of the world’s most prestigious watchmakers, including Rolex, Patek Philippe and Tudor, alongside our own fine jewellery collections designed and crafted at our London workshop on Ely Place, this role offers a unique opportunity to develop deep product knowledge within a truly luxury setting.

We are seeking individuals who are naturally engaging, highly polished and take pride in delivering an exceptional, considered client journey. You will understand the importance of building long-term relationships, acting as a trusted advisor rather than a transactional salesperson.

The ideal candidate will demonstrate:

  • A confident and articulate communication style
  • A professional and refined personal presentation
  • A genuine interest in watches, fine jewellery and client experience
  • A proactive and detail-oriented approach

Previous experience within luxury retail or a client-facing premium environment is advantageous, though not essential for the right individual.

Prestons offers a highly attractive remuneration package, including a competitive basic salary and a rewarding commission structure, alongside opportunities for progression across our showrooms in Guildford, Wilmslow, Norwich and Victoria Gate Leeds (Rolex by Prestons).

Relocation support may be considered where appropriate.

All applications will be treated in the strictest confidence.

Job Types: Full-time, Permanent

Pay: From £35,000.00 per year

Benefits:

  • Company pension
  • Cycle to work scheme
  • Employee discount

Ability to commute/relocate:

  • Norwich NR2 1HU: reliably commute or be willing to relocate with an employer-provided relocation package (required)

Application question(s):

  • Are you able to work full-time, including weekends and peak trading periods?
  • Are you comfortable working in a luxury retail environment with high standards of presentation and professionalism?

Experience:

  • Jewellery Sales: 1 year (required)
  • Watch Sales: 1 year (preferred)

Language:

  • English (required)

Work authorisation:

  • United Kingdom (required)

Work Location: In person

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