Mailbox Restaurant jobs in Birmingham

Start Your Career in Hospitality with Cairn Group. You bring the personality and attitude. We’ll train the skills.

Why Hospitality?

Because no two days are the same.

One day you could be welcoming guests, creating unforgettable experiences, supporting events, serving amazing food, or learning how a hotel operates behind the scenes. The next, you could be developing leadership skills, working with a great team, and building a career that can take you anywhere in the world.

A hospitality career at Cairn Group gives you:

• Real career progression
• Paid training and qualifications
• Confidence and life skills
• A supportive team environment
• Flexible career pathways
• Opportunities to travel and grow

What You Can Expect

Starting with us in September, we offer an accredited apprenticeship and practical experience alongside structured learning and development. As a Hospitality Talent Associate, you will gain exposure to the day-to-day operation of hotels, restaurants, kitchens, bars, events, and guest services while being supported by experienced leaders and colleagues.

You will develop:

• The ability to build rapport and positive connections with guests
• Confidence working as part of a team
• Problem-solving and organisational skills
• Best in class hospitality standards and operational experience
• Communication skills and confidence

What We’re Looking For

You do not need previous hospitality experience to apply. We are looking for people who bring the right attitude, reliability, and willingness to learn.

We value individuals who:

• Enjoy working with people
• Take ownership and show initiative
• Work respectfully and collaboratively
• Want to learn and develop
• Take pride in doing things properly

About Us:

At Cairn Group, People First shapes how we support our teams and help people succeed. Alongside hands-on experience and recognised qualifications, you will have access to development opportunities, mentoring, and a team environment that encourages growth and progression.

You will receive:

• Paid training and apprenticeship support
• Real operational experience
• Ongoing coaching and development
• Opportunities to progress within the business
• Employee benefits and team discounts
• A supportive and inclusive working environment

The Cairn Group’s Holiday Inn Birmingham City Centre is a modern hotel conveniently located near to the Birmingham New Street train station.
The hotel is within an easy walk of the great bars and restaurants found in the Arcadian complex, as well as both the Hippodrome and New Alexandra theatres, Birmingham’s China Town district, The Mailbox shopping centre and the Bullring commercial area.

Benefits:
IHG Staff Rate Scheme
IHG Friends Family Rate
IHG Brand Training
Cairn Group Staff Discount Scheme
Retail and travel discounts
Recruit a friend Scheme
Induction and training programme
Star of the Month Golden Ticket Award
Pension scheme
'Cairn Academy' Training Development Opportunities
Uniform
Cycle 2 work scheme*
(* Applies to positions above minimum wage)