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    • Proven experience as a General Manager within a coffee shop, café, restaurant or hospitality environment.
    • Identifying opportunities to increase sales, improve…
    • The role will also act as a senior operational manager during major trading periods and events, helping to deliver safe, inclusive and memorable experiences for…
    • Experience working in restaurant or hospitality environments with a focus on serving customers effectively.
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    • Enjoy leading, coaching and developing managers and supervisors.
    • Have management experience in restaurants or catering within a fast‑paced environment.
    • We are seeking an experienced and dynamic General Manager to lead and oversee the daily operations of our organisation.
    • Previous experience working in a restaurant or hospitality setting is highly desirable.
    • Assist in serving guests when required, providing excellent customer…
    • Assist with opening/closing duties, cashing up, and maintaining restaurant security.
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    • We are seeking an experienced and dynamic Front of House Duty Manager to oversee daily operations within our hospitality establishment.
    • Job Type: Full-Time Hours / Permanent.
    • Oversee the daily operations of the store, ensuring that everything runs smoothly, from opening to closing and ensuring…
    • As Assistant Manager you'll be passionate about customer service, love great coffee and be almost fanatical about driving the store forwards.
    • Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and…
    • As Assistant Manager you'll be passionate about customer service, love great coffee and be almost fanatical about driving the store forwards.
    • OMG* Assistant Managers lead their teams from the front to meet and maintain our exceptional standards of punctuality, dependability and flexibility.
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Job Post Details

General Manager - job post

Bakesmiths
1.0 out of 5 stars
65 Whiteladies Road, Bristol BS8 2LY
From £40,000 a year - Permanent, Full-time

Job details

Pay

  • From £40,000 a year

Job type

  • Permanent
  • Full-time

Location

65 Whiteladies Road, Bristol BS8 2LY

Benefits

Pulled from the full job description

  • Employee discount
  • Discounted or free food

Full job description

We're looking for an ambitious, hands-on General Manager to lead and grow our flagship Bakesmiths café on Whiteladies Road.

This is an opportunity to take ownership of an established, high-performing business while helping shape the future of coffee, flavour and beverage innovation by engaging with our wider Think Drinks Group.

We're looking for a passionate leader who thrives in a fast-paced hospitality environment, understands the Bristol coffee scene, loves creating exceptional customer experiences and wants the autonomy to drive both business performance and future growth.

What you’ll be doing

Leading the Business

  • Identifying opportunities to increase sales, improve profitability and grow customer frequency
  • Leading from the front, visible on the floor and setting the standard for service, quality and hospitality.
  • Driving key performance measures including sales, customer satisfaction, labour efficiency, profitability and operational excellence.
  • Managing stock, purchasing, labour scheduling and site costs to maximise performance.
  • Ensuring compliance, food safety and health & safety standards are maintained at all times.

Building and Developing the Team

  • Recruiting, training and developing a high-performing team.
  • Creating a positive culture where people enjoy coming to work and delivering great service.
  • Coaching and supporting team members to develop their skills and progress their careers.
  • Ensuring clear standards, accountability and communication across the business.

Driving Growth and Innovation

  • Working with the Think Drinks team to trial and develop new coffee and beverage concepts.
  • Using customer feedback and sales data to help shape future product development.
  • Contributing ideas for promotions, events and new customer occasions that drive footfall and spend.
  • Helping establish Bakesmiths as a showcase location for innovative coffee and beverage solutions.

What we’re looking for

  • Proven experience as a General Manager within a coffee shop, café, restaurant or hospitality environment.
  • Alternatively, an exceptional Assistant Manager ready to take the next step in their career.
  • A hands-on operator who enjoys being on the floor and leading by example.
  • Strong commercial awareness with experience managing budgets, labour and profitability.
  • A natural leader who can motivate, inspire and develop people.
  • A love of all things coffee, food, great hospitality and a desire to create memorable customer experiences.
  • Curious and entrepreneurial, with an interest in helping develop new drinks and food offerings.
  • Capable of operating with a high degree of autonomy and ownership.

Why Join Us?

  • £40,000+ salary and performance-related bonus.
  • Significant autonomy and responsibility.
  • The opportunity to lead an established and growing flagship business.
  • Involvement in the development of innovative coffee and beverage products through Think Drinks.
  • Staff discounts and wider group benefits.
  • A genuine opportunity to shape the future direction of the business.

Start Date: Immediate

If you’re a strong hospitality operator looking for a role that combines operational leadership with the opportunity to influence the future of coffee and beverage innovation, we’d love to hear from you.

Pay: From £40,000.00 per year

Benefits:

  • Discounted or free food

Work Location: In person

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