Marina jobs in Hythe

About the Role

We are seeking professional, customer-focused Marina Security Officers to provide security services at one of Southampton's marina developments on a Fixed-Term Contract (Initial 12-Month Term with Potential Extensions up to 3 Years).

This is a unique opportunity to work within a waterfront environment, protecting marina users, vessels, pontoons, residential areas, commercial premises, and associated facilities while delivering exceptional customer service.

The successful candidate will play a key role in maintaining a safe, secure, and welcoming environment for residents, berth holders, visitors, contractors, and marina staff.

As a Marina Security Officer, you will provide a highly visible security presence throughout the marina, carrying out foot patrols, monitoring CCTV systems, responding to incidents, and enforcing marina regulations.

Duties will include:

• Conducting planned and random foot patrols of the marina estate, pontoons, quaysides, buildings, and car parks.
• Maintaining patrol accountability through electronic reporting systems and approved security procedures.
• Monitoring CCTV, alarm systems, and access control systems.
• Controlling access to pontoon areas and challenging unauthorised persons.
• Operating Body Worn Video equipment in accordance with company procedures.
• Responding to incidents, emergencies, alarms, medical situations, and requests for assistance.
• Assisting the Night Lock Keeper and supporting marina operations where required.
• Monitoring compliance with marina regulations, harbour byelaws, parking controls, and speed restrictions.
• Reporting maintenance defects, safety hazards, and security concerns.
• Downloading and preserving CCTV footage where required for investigations.
• Providing a proactive security presence in areas of public congregation and vehicle gatherings.
• Assisting emergency services and marina management during incidents and investigations.
• Delivering outstanding customer service to marina residents, berth holders, contractors, and visitors.

Essential Requirements

• Valid SIA Door Supervisor Licence.
• Valid SIA CCTV (Public Space Surveillance) Licence.
• First Aid at Work qualification.
• Excellent written and verbal English communication skills.
• Right to work in the UK.
• Ability to pass screening in accordance with BS7858 standards.
• Good IT skills and experience using electronic reporting systems.
• Ability to work independently and make sound decisions under pressure.
• A professional, reliable, and customer-focused approach.

Waterfront Safety Requirements

Due to the nature of this role, officers regularly patrol open, un-railed pontoons and work immediately adjacent to deep water.

Applicants must:

• Be able to swim to a basic standard.
• Be confident working in close proximity to water.
• Be capable of self-rescue in the unlikely event of an accidental fall into the water.
• Be willing and able to wear all required Personal Protective Equipment (PPE), including an automatic inflation lifejacket, high-visibility clothing, and safety footwear.

Please note that the swimming requirement relates solely to personal safety and self-rescue and does not form part of any expectation to undertake water rescue activities.

Desirable

• Previous experience within a marina, port, waterfront, or security environment.
• Experience operating CCTV, alarm monitoring, and access control systems.
• Experience in a customer-facing role.
• Knowledge of marine safety, harbour byelaws, or marina operations.
• Full UK Driving Licence.

What We Offer

• Competitive salary.
• Company pension scheme.
• Statutory holiday entitlement.
• Overtime opportunities where available.
• Full uniform and PPE provided.
• Company-funded training and development.
• Opportunity to work within a unique marina environment.
• Supportive management team and 24-hour operational support.
• Potential contract extensions based on project requirements and performance.

Pay: £13.00 per hour

Ability to commute/relocate:

• Hythe, Hampshire: reliably commute or plan to relocate before starting work (required)

Language:

• English (preferred)

Licence/Certification:

• SIA Door Supervisor Licence (required)
• SIA CCTV Licence (required)
• First Aid at Work qualification (required)

Work Location: In person