Market Insight jobs

WHAT ON EARTH IS DECIEM?

We are a collective of disrupters and doers, of creatives and scientists, with a mission to reimagine the world of beauty.

Since inception, our vertically integrated structure, including our own laboratories, manufacturing, retail stores, and brand infrastructure, have enabled us to rapidly identify opportunities and deliver quality. Home to The Ordinary, NIOD, AVESTAN, and other emerging brands, our goal is to create with purpose. We were founded on the principle of doing everything that others don’t. Because normal gets you nowhere.

We are DECIEM, The Abnormal Beauty Company.

We are growing rapidly and we’re looking for someone who shares this vision and wants to grow with us!

WHAT WE’RE LOOKING FOR

The Director, Communications – Global will be responsible for shaping and driving DECIEM’s global communications strategy, strengthening our reputation and amplifying our brands across key markets and audiences. This role will lead integrated communications programs, partner closely with senior leadership and cross-functional teams, and oversee a high-performing global communications team to deliver meaningful, measurable impact.

This is a contract role ending September 30th, 2027.

This is a hybrid, 3 days in office, role based out of our London HQ.

WHAT YOU’D BE DOING IN THIS ROLE

• Define and drive the global communications strategy, aligning it with DECIEM’s business, brand, and growth priorities.
• Lead integrated communications programs across global markets, balancing global consistency with local relevance.
• Build and evolve compelling narratives across media relations, thought leadership, executive communications, creators, and internal communications.
• Partner with senior leaders and cross-functional teams to shape messaging and strengthen DECIEM’s reputation and brand positioning.
• Serve as a trusted communications advisor to leadership, providing strategic counsel on complex and high-stakes matters.
• Lead global crisis communications and develop proactive frameworks to protect and strengthen DECIEM’s reputation.
• Build strong relationships with key global, trade, and industry media to create meaningful opportunities for storytelling and visibility.
• Own the global communications budget, agencies, and external partners, using data and insights to maximize impact and ROI.
• Establish clear KPIs, ways of working, and governance to measure and continuously optimize communications performance.
• Lead, coach, and develop a high-performing global communications team, fostering collaboration, creativity, and excellence.

SKILLS AND QUALIFICATIONS NEEDED TO GET THE JOB DONE

• 7+ years of experience in global and/or regional communications, PR, or a related communications function.
• 3+ years of experience leading people, agencies, or matrixed teams across multiple markets.
• Proven experience developing and executing communications strategies across both brick-and-mortar and digital retail environments.
• Strong strategic leadership, communication, and stakeholder management skills, with the ability to influence at all levels.
• Highly analytical and commercially minded, with strong judgment and the ability to navigate complex, fast-moving, and high-pressure environments.

WHAT YOU’LL BE GAINING BY JOINING OUR TEAM

There’s a lot of good stuff that comes along with being a DECIEM team member. Here’s a few of our favourite perks and benefits, in no particular order…

• Generous Vacation & Personal Days, plus additional time off for volunteering in your community, voting, peaceful protesting, celebrating your birthday, and more.
• 6 months of paid time off for new parents (inclusive of all genders).
• Work from anywhere 4 weeks per year.
• A hybrid work model (for applicable roles).
• Summer Friday’s - get off at 1pm all summer long! (for applicable roles).
• Unlimited access to an Employee Assistance Program that includes mental health care, mindfulness programs, and more.
• Access to Development Grants & a LinkedIn Learning membership to help you keep growing and learning.
• A generous discount on DECIEM products for you, your family, and your friends.

BUILDING GROWTH TO POWER GOOD

We are a People first company that lives by our core values to…

• ✨ Defy Convention.
• ✨ Make it real.
• ✨ Play in the grey.
• ✨ Build Bridges.
• ✨ Be the rabbit.

These values continue to guide us in all that we do. Along the way, we’ve been honoured to win some pretty incredible awards, including a CEW Achiever Award, Best Skincare Brand at Sunday Times Style Beauty Awards, and Most Popular Sustainable Brand by The Cosmetify Index Global. We’re still blushing!

SUSTAINABILITY AND SOCIAL IMPACT

DECIEM’s objective is to build growth and do good things while prioritizing people, animals, and the Earth.

Our Sustainability strategy is focused on fighting climate change, improved waste management, responsible packaging, responsible sourcing and product lifecycle, and water conservation.

In 2020, DECIEM established the Good Fund to support both large and grassroots charities in response to global events.

CREATING A HUMAN WORLD OF BEAUTY

DECIEM is committed to diversity, equity, and inclusion (DEI) by creating meaningful, measurable change in the lives of our team members and in the communities where we operate. Achieving equality is critical to DECIEM and our future. You can learn more about our DEI commitment in our open letter, "Belonging is the Destination, Change is the Journey".

DECIEM is an equal opportunity employer. We prohibit discrimination based on age, colour, disability, national origin, race, religion, sex, gender, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are also committed to creating and maintaining an inclusive and accessible workplace. If you are contacted to be part of our recruitment process and require accommodation, please let us know.

WANT TO JOIN US?

Thank you for reading the whole thing! If you liked what you heard, kindly send us your resume. We really appreciate your effort in applying for this position. However, only those who have been shortlisted for interviews will be contacted. <3

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