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    • As the voice and face of Marston’s Inns, you’ll provide exceptional customer service – with a smile for our guests, from the point of booking/ checking-in,…
    • View all Marston's Pubs jobs - Redditch jobs
    • Salary Search: Hotel Receptionist salaries in Redditch
    • See popular questions & answers about Marston's Pubs
    • Be responsible for taking orders, serving and upselling our fantastic food and drinks.
    • Be passionate about providing brilliant customer service.
    • As part of the role, you will be required to work a busy section in the kitchen- preparing food for breakfast, main courses and buffets.
    • Support the GM in achieving financial and business KPI’s.
    • Bring previous experience in a like-for-like Assistant/ Deputy Manager role in a similar/ branded…
    • Know or be willing to learn about the kitchen areas and procedures.
    • Have a passion to deliver great, hot food to spec each and every time.
  • View similar jobs with this employer
    • Have previous experience in a similar Supervisor or Team Leader role.
    • Work with wider pub management team to ensure the business runs efficiently and profitably…
    • Support the GM in achieving financial and business KPI’s.
    • Bring previous experience in a like-for-like Assistant/ Deputy Manager role in a similar/ branded…
    • As a Head Chef: You’ll have experience in a similar Kitchen Manager/ Head Chef role or be ready to step up from a Sous/ Second Chef position.

Job Post Details

Hotel Receptionist - job post

Marston's Pubs
2.9 out of 5 stars
Dagnell End Lane, Redditch B98 9BJ
Up to £12.71 an hour - Permanent

Job details

Pay

  • Up to £12.71 an hour

Job type

  • Permanent

Location

Dagnell End Lane, Redditch B98 9BJ

Benefits

Pulled from the full job description

  • Discounted gym membership

Full job description

Pub

Meadow Farm

Overview

We’re on the lookout for a Hotel Receptionist to join our team!

Make a difference to the moments that matter to us and our guests. As the voice and face of Marston’s Inns, you’ll provide exceptional customer service – with a smile for our guests, from the point of booking/ checking-in, right through to check-out.

As a Receptionist you’ll: Pride yourself on creating a welcoming atmosphere for all guests. Whether you’ve previous experience or you’re just starting out, as long as you’re friendly and approachable, you’ll be off to a great start.

  • Have proven system/ computer skills, or willingness to learn
  • Be passionateabout providing great customer service, including dealing effectively and efficiently with any requests/ queries
  • Be responsible for taking payments
  • Work closely with the wider hotel and pub team to ensure business standards are met and delivered

What comes next is up to you: Whether you’d like to progress your skills and become an expert in the role you join us in, develop and seek that next level up, or explore wider opportunities across our pub, hotels and pub support centre we have a range of career pathways to suit all.

What you get from us: You’ll be joining an award-winning local pub company that puts people first, lives by people-led values, and offers real opportunities to advance your career - with genuine benefits that include:

  • 30% off at all our pubs, restaurants, and hotels
  • A reliable hours contract, to give you the security you deserve
  • Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
  • Flexible and part time hours offered to work around your family or higher education
  • Marston’s Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts)
  • Health Screening Discounts
  • Long Service Awards
  • Gym Discounts
  • 24-hour GP helpline
  • Mortgage Advice and support
  • Fantastic range of apprenticeship programmes to support your career
  • A friendly and lively atmosphere, working alongside passionate and diverse teammates
  • Access to Licensed Trade Charity for financial, mental, and emotional well-being support

Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.

Marston’s. Where people make pubs.

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