Masala jobs

Overview

We are seeking a friendly and professional Waiter to join our vibrant hospitality team. The ideal candidate will possess a passion for delivering exceptional guest service, strong communication skills, and a welcoming attitude.

Good spoken English is essential for this role, as the successful candidate will be required to communicate confidently with customers, take accurate orders, answer questions and coordinate effectively with colleagues.

This role offers an opportunity to work in a dynamic environment where attention to detail, efficiency, and professionalism are essential.

Duties

• Welcome guests warmly and ensure they feel comfortable throughout their dining experience.
• Take accurate food and beverage orders, ensuring all special requests are understood and communicated effectively to kitchen staff.
• Communicate clearly and confidently with customers in English, answering questions about the menu and accommodating requests.
• Serve food and drinks promptly while maintaining high standards of presentation and cleanliness.
• Assist with setting up tables, clearing dishes, and maintaining a tidy dining area.
• Provide knowledgeable recommendations on menu items.
• Upsell menu items where appropriate to maximise sales opportunities.
• Ensure adherence to food safety standards and proper handling of all food and beverages.
• Handle guest queries professionally, resolving issues promptly to ensure satisfaction.
• Collaborate with team members to ensure smooth service flow during busy periods.

Pay: £12.71 per hour

Benefits:

• Discounted or free food
• Employee discount
• On-site parking

Work Location: In person