Massarella Cafe jobs

Join ORI Caffe in John Lewis, Solihull: Be the Heart of Exceptional Dining Experiences!

Are you ready to step into a world of culinary excellence and team camaraderie? Look no further than Ori Caffe, nestled within the vibrant atmosphere of John Lewis in Solihull. We're not just another cafe; we're a part of the Massarella Catering family, a trailblazer in UK retail catering, boasting over 50 Cafés and Restaurants nationwide.

Position: Cafe Assistant

Hours: 16-25 hours, 3-4 days a week, including weekends, no evenings

At ORI, we're seeking a passionate cafe assistant to elevate our daily operations to new heights. You'll be at the forefront of delivering outstanding dining experiences, ensuring every moment is filled with warmth, excellence, and inclusivity.

Why Join Us?

• A Warm Welcome: From your very first day, you'll feel like part of the family. Our team radiates warmth and friendliness, creating an inclusive environment where everyone thrives.
• Commitment to Excellence: We're not just about serving food; we're about crafting unforgettable moments. Join us in our dedication to delivering exceptional customer service and championing diversity, sustainability, and social value.
• Room for Growth: Your journey with us is just the beginning. With ample opportunities for growth and development, you'll have the chance to flourish both personally and professionally.

Responsibilities:

• Maintain Standards: Ensure our cafe shines with cleanliness and organization, adhering to food safety and sanitation standards.
• Customer-Centric: Handle inquiries, concerns, and complaints with professionalism and empathy, ensuring every guest leaves with a smile.
• Team Collaboration: Work seamlessly with other departments to guarantee smooth operations and unparalleled customer satisfaction.

Qualifications:

• Knowledge is Power: Strong understanding of cafe operations and food safety regulations.
• Customer First: Embrace every interaction with a friendly and approachable demeanour, prioritizing exceptional customer service.
• Thriving Under Pressure: Master the art of multitasking and quick decision-making in a fast-paced environment.
• Problem-Solving Guru: Approach challenges with a solution-oriented mindset, ready to tackle any hurdle that comes your way.

Benefits:

We offer competitive pay based on your experience and qualifications, along with the chance to be a part of our dynamic and exciting restaurant environment.

Ready to embark on a fulfilling journey with Ori Caffe, Solihull? Apply today and become a pivotal part of our quest for culinary excellence!

Job Type: Part-time

Pay: Up to £12.71 per hour

Expected hours: 16.0 – 25.0 per week

Benefits:

• Discounted or free food
• Employee discount

Work Location: In person