Media Operations Manager jobs

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

At Netflix, our mission is to entertain the world. Together, we are writing the next episode: pushing the boundaries of storytelling and global fandom, and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what's next.

Within the broader EMEA regional organisation, we're expanding our Market Planning & Operations (MP&O), which steward and support our Ads go-to-market strategy. You will support the commercial business across EMEA, including Sales & Account Management, with a specialisation in Media Solutions & Planning.

In this role, you will build a robust media packaging strategy for the EMEA Ad Sales team. It will combine the power of Netflix's IP with technical capabilities and audience data into scalable, high-impact solutions for advertisers and agencies across diverse European and regional markets.

You will draw on product, marketing, pricing and inventory expertise to deliver opportunities to sales. This will ensure our regional GTM motion scales in a data-driven, repeatable way that maximises both client outcomes and Netflix's commercial growth.

You will also learn and grow quickly in this space, working closely with global, cross-functional teams across F&S, Market Activation, Brand Partnerships, Consumer Products, Product Marketing and Content to build a cohesive, unified approach to advertising at Netflix. This role reports to the Senior Manager, Pricing Solutions & Yield, and is based in our London office.

Your responsibilities will include:

• Translate the EMEA GTM strategy into scaled media packages and offerings
• Maintain a deep understanding of the EMEA media marketplace, including market-by-market differences in buying behaviour, agency structures and regulation, to ensure Netflix solutions remain differentiated and market-leading
• Focus on the "last mile of delivery" with sales through clear processes and repeatable frameworks
• Leverage seasonality, local cultural moments and market dynamics to launch programmatic offerings that prioritise audience-based buying and the use of 1P data
• Develop always-on media strategies for Private Marketplace (PMP) deals for faster optimisation and consistent brand awareness
• Commercialise brand partnership and consumer product opportunities with working media capabilities to leverage the full power of Netflix tech and entertainment
• Provide ad hoc guidance and ideation to sales teams supporting commercial executions
• Create the quantitative models needed to evaluate and implement new packaging, accounting for multi-currency and multi-market considerations
• Inform go-to-market packaging requirements for new product launches
• Aggregate internal and marketplace feedback to develop seasonal promotions and packages
• Develop automated solutions using business systems to create operational efficiencies
• Partner with pricing and yield managers to ensure media plans and packages drive strategic behaviour and encourage larger enterprise deals
• Collaborate with regional cross-functional teams to aggregate market-level opportunities and drive global partnership deals

Core Requirements:

• 8+ years of experience in planning, packaging, operations and pricing strategies for large enterprise sales for CTV or streaming platforms
• 6+ years of dedicated experience in media, technology or advertising roles at major entertainment or technology companies
• Ability to package media and IP-related opportunities creatively
• Proven ability to drive revenue by converting opportunities into successful deals
• Deep understanding of programmatic buying, platform capabilities and the auction ecosystem (DSP/SSP dynamics, 1P/3P data strategies)
• Working knowledge of the European data privacy landscape (e.g., GDPR, ePrivacy) as it applies to audience targeting and measurement
• Strong modelling skills and comfort manipulating large datasets in Google Sheets, Excel, Tableau and other data visualisation tools
• Strong attention to detail and an ability to effectively prioritise when addressing problems
• Experience with ad tech and ad serving tools such as Google Ad Manager and FreeWheel
• Experience implementing workflows in CRM and OMS systems to support sales motions
• Data-driven and able to work autonomously with minimal supervision
• Strong project management, planning and organisational skills, including the ability to handle multiple projects simultaneously and deliver under tight timelines
• Effective communication skills, with a proven ability to build successful relationships and partnerships at all levels, including across cultures and time zones

Preferred Qualifications:

• Experience with programmatic buying and platform capabilities across multiple European markets
• Basic knowledge of SQL
• Fluency in additional European languages

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.