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    • Fern Gardens Care Home is seeking a highly organised and proactive Administrator to support the smooth day-to-day running of the home.
    • Previous experience and knowledge of EMIS Web and Docman is necessary.
    • Some Medical Terminology knowledge will be useful.
    • Emis web: 1 year (preferred).
    • HOURS: 37.5 hours per week.
    • WORKING PATTERN: Monday to Friday, with a two-shift rotation.
    • REPORTS TO: *The Practice Manager.
    • NHS experience in a similar role.
    • The role is 40 hours per week with a rotational pattern to cover weekends.
    • Dealing with patient queries via telephone and email.
    • The role involves liaising with patients over the phone, in person, helping patients with prescriptions and general enquiries in addition to providing admin…
    • This role may qualify for UK Skilled Worker visa sponsorship for eligible international candidates.
    • The successful candidate will support operational efficiency…
    • We are seeking an experienced and motivated Practice Manager to lead the day-to-day operations of the practice, ensuring exceptional patient care, regulatory…
    • This is a pivotal front-of-house role where you will be responsible for creating a warm, welcoming and professional experience for every patient from their very…
    • We are looking for a motivated and operationally focused Deputy Practice Manager to take a leading role in delivering the practice’s contractual, quality and…
    • We are looking for someone to work full time, who has sales experience or an exceptional personality and who could fit in our strong and dedicated team.
    • Experience within aesthetics, medical, or luxury service environments.
    • Competitive salary + bonus + performance incentives.
    • What We’re Looking For*.
    • Working alongside our existing management team, you will play a key role in maintaining regulatory compliance, supporting practice operations, and contributing…
    • Previous medical secretary experience is preferred.
    • Provide a complete patient support and admin service to the GPs.
    • Medical Secretary: 3 years (required).
    • This is a full time role, working 37.5 hours per week.
    • Bespoke induction, including our ‘Introducing Health in Justice’ training course,.
    • This role is ideal for someone with experience in a similar position and a genuine passion for working in the dental field.

Job Post Details

Care Home Administrator - job post

Fern Gardens Care Home
Fern Grove, Feltham TW14 9AY
£14 an hour - Permanent, Full-time
Responded to 75% or more applications in the past 30 days, typically within 3 days.

Job details

Pay

  • £14 an hour

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Weekend availability
  • Monday to Friday

Location

Fern Grove, Feltham TW14 9AY

Benefits

Pulled from the full job description

  • Free parking
  • Casual dress
  • Company events
  • On-site parking

Full job description

Overview

Fern Gardens Care Home is seeking a highly organised and proactive Administrator to support the smooth day-to-day running of the home. This is a varied and fast-paced role requiring strong administrative, financial, and communication skills, along with a genuine interest in working within a caring environment.

Job Title: Administrator
Location: In-Person
Job Type: Full-time
Reporting to: Home Manager

Hours: 37.5 - 40 hours per week, Monday - Friday (with occasional weekend work required to meet business needs)

Key Responsibilities

  • Maintain accurate financial and administrative records in line with company policies
  • Prepare reports and ensure deadlines are met
  • Process payments, invoices, and service user accounts
  • Support and oversee payroll processes and staff attendance records
  • Maintain and update Excel spreadsheets and internal systems (including Syncurio)
  • Ensure Home Office compliance and accurate record keeping
  • Assist with recruitment, onboarding, and personnel files
  • Coordinate with external contractors and service providers
  • Provide administrative and secretarial support to the Home Manager
  • Manage correspondence, filing systems, and document control
  • Attend meetings and take minutes when required
  • Promote a professional image of the Care Centre at all times
  • Follow all Health & Safety, Safeguarding, and Infection Control procedures

Requirements

Essential:

  • Proven administrative experience
  • Strong numerical and IT skills (Word, Excel)
  • Payroll knowledge or experience
  • Excellent organisation and communication skills
  • Ability to work independently and as part of a team
  • Professional, discreet, and reliable approach
  • Genuine interest in a care environment

Desirable:

  • Microsoft Outlook and accounting experience
  • Care administration background
  • Experience with systems such as Syncurio

Additional Information

  • Subject to satisfactory background checks and PoVA clearance
  • Flexibility may be required to meet service needs
  • Please note: this role is not eligible for UK visa sponsorship

If you are organised, dependable, and looking to make a real difference, we would love to hear from you.

Apply today and join Fern Gardens Care Home!

Job Types: Full-time, Permanent

Pay: £14.00 per hour

Benefits:

  • Casual dress
  • Company events
  • Free parking
  • On-site parking

Experience:

  • Care Home Administrative: 2 years (required)
  • Administrative: 3 years (required)

Work authorisation:

  • United Kingdom (required)

Location:

  • Feltham TW14 9AY (preferred)

Work Location: In person

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