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    • The post holder will carry out clerical and administrative duties to ensure the efficient operation of the dental service.
    • Managing practice emails and administrative correspondence.
    • Supporting invoicing, payment collection, insurance receipts, and administrative billing processes.
    • Previous medical admin/laboratory experience preferable.
    • The role involves ensuring the service we provide our clients runs smoothly, by assisting biomedical…
    • Utilize clinic software to manage administrative tasks and assist in daily operations.
    • Coordinate medical correspondence, mail, and reports for clinical staff.
    • Our multi-disciplinary team work collaboratively to provide a full service, patient-centred approach using the latest progressive medical research and evidence-…
    • Be the first point of contact for our patients, scheduling deliveries and nurse visits with empathy and efficiency.
    • Supporting the medical team with general administrative tasks as required.
    • Proven office experience within a healthcare or medical environment.
    • Typing letters, clinical reports and transcriptions and updating databases and spreadsheets.
    • Responding to queries from patients.
    • Previous administrative or secretarial experience.
    • Supporting clinicians and the wider practice team with administrative tasks as required.
    • This role involves providing essential administrative support within a busy medical practice, ensuring smooth daily operations and excellent patient service.
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Job Post Details

Band 3 Patient Services Administrator - job post

Birmingham Community Healthcare NHS Foundation Trust
3.4 out of 5 stars
Birmingham B5 7EG
£25,760 - £27,476 a year - Full-time
You must create an Indeed account before continuing to the company website to apply

Job details

Pay

  • £25,760 - £27,476 a year

Job type

  • Full-time

Location

Birmingham B5 7EG

Full job description

This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

**Previous applicants need not apply**

Birmingham Community Healthcare Foundation Trust Community Dental Services have an exciting vacancy for a Patient Services Administrator, working at Birmingham Dental Hospital.

The role provides administrative support to our patients. From booking appointments, issuing letters, and answering patient queries to co-ordinating outpatient clinics and supporting our clinical colleagues.

To be the first point of contact for Birmingham based Dental clinics.

To work flexibly within the dental team providing high quality dental care for a wide spectrum of patients.

The post holder will carry out clerical and administrative duties to ensure the efficient operation of the dental service. The post holder will be responsible for the management of their own workload and will be expected to develop and maintain up to date knowledge of all services within Specialty Management Groups which will enable them to deal with any service related queries.

This is a multi-skilled and multi-tasked role therefore the post holder will be expected to be flexible and rotate with other team members thereby ensuring cover across other Specialty Management Groups and Locations as and when required.

IMPORTANT

Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process

Please ensure all sections of the application form are completed fully . Please particularly ensure that you provide full details of all referees including BUSINESS EMAIL ADDRESS , telephone contact details and postal address for the most current THREE years

Be Part of Our Team...

BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe’s leading Dental Hospitals and School of Dentistry.

We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

For further details on the main responsibilities, please see the attached job description and person specification.
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