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    • Build experience in the administrative and operational side of clinical trials, a valuable step for career progression in healthcare and research.
    • The post holder will be expected to work accurately under pressure, with the ability to manage and prioritise own workload.
    • The post holder will work closely with the Senior Administration Officer, Clinical Placements Manager, wider clinical placements team, and academic and…
    • Supporting clinicians with medical reports and urgent administrative tasks.
    • Strong understanding of medical terminology and NHS processes.
    • Medical Receptionist & Administrator - Full Time (Mon-Fri)*.
    • Carepoint Practice – Northwood Health Centre – HA6 1TQ.
    • Fulltime 37.5 hours per week.
    • Undertake other administrative tasks as required.
    • We are seeking an experienced medical secretary with excellent computer, interpersonal, customer service and…
    • Perform administrative duties such as filing, photocopying, letter writing and dealing with telephone enquiries regarding all aspects of clinic activity.
    • A willingness to cover for other administrative team members and occasional work outside normal working hours.
    • Salary/Hourly rate: £16,619 per annum.
    • Experience as a medical secretary in a medical setting or.
    • The ideal candidate will have previous medical secretary experience in a medical environment.
    • Minimum 2 years’ recent experience in a busy medical or healthcare administration role.
    • Scan and upload all patient documentation to their medical records with…
    • Previous experience as a medical secretary is desirable but not essential.
    • As a Trainee Medical Secretary, you will be the key point of contact for consultants,…
    • Medical administrative / medical PA experience (essential).
    • Depending on the level of experience (experience as a medical secretary is preferred), it may take a…
    • Deal with all administrative duties, general enquiries, appointment bookings, telephone calls, secretarial duties and face to face enquiries in a professional,…
    • Proven office experience in a medical or administrative setting.
    • Strong administrative skills with attention to detail.
    • Start and End of Day Procedures*.
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    • First point of contact for all administrative tasks.
    • (7.5 hour shift per day).
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Job Post Details

Medical Secretary/PA - job post

Dementech Limited
London W1G
From £30,000 a year - Full-time

Job details

Pay

  • From £30,000 a year

Job type

  • Full-time

Location

London W1G

Full job description

About Dementech

At Dementech, we specialise in treating neurological disorders for both adults and children. Our strong links with universities enable us to participate in cutting-edge medical and clinical trials, ensuring we remain a state-of-the-art clinic offering the latest treatments and diagnostic solutions.

We are now offering a motivated individual the opportunity to take a strategic step forward in their career and grow with a prominent, forward-thinking company.

Key Responsibilities

  • Manage all filing, scanning, and documentation efficiently.
  • Process patient payments accurately.
  • Copy and prepare doctor reports on clinic letterhead.
  • Act as a key liaison between GPs, practices, and Dementech, ensuring strong communication and collaboration.
  • Identify and monitor key customers, helping to strengthen patient and GP loyalty.
  • Handle patient enquiries and complaints professionally, ensuring prompt and satisfactory resolution.
  • Assist colleagues with workload overflow to support smooth clinic operations.
  • Research and understand the healthcare market and competition to identify emerging opportunities.
  • Maintain the highest standards of confidentiality at all times.
  • Support and potentially participate in aspects of clinical trial administration and coordination, gaining exposure to research activities.

Working Pattern

  • Willingness to work late shifts (up to 22:30 on weekdays).
  • Regular Saturday work as part of a balanced workweek (not additional days).

What We’re Looking For

We need someone who is:

  • A fast learner with strong adaptability in a dynamic environment.
  • Highly organised, proactive, and detail-oriented.
  • Comfortable working under pressure and supporting a busy team.
  • Skilled at problem-solving, with the ability to propose innovative solutions.
  • Professional in communication, with the ability to build strong relationships with both patients and healthcare professionals.
  • Ambitious and motivated to grow with Dementech, with an interest in contributing to clinical trial work as the clinic develops.

Why Join Us?

This is an excellent opportunity to:

  • Develop your skills in a fast-paced, innovative healthcare setting.
  • Gain exposure to both clinical and strategic aspects of healthcare delivery.
  • Work alongside leading specialists in neurology and be part of a clinic that is shaping the future of neurological care.
  • Build experience in the administrative and operational side of clinical trials, a valuable step for career progression in healthcare and research.

Now the job not only looks operational/administrative but also offers a development pathway into research and trials, which will appeal to ambitious candidates.

Job Type: Full-time

Pay: From £30,000.00 per year

Ability to commute/relocate:

  • London W1G: reliably commute or plan to relocate before starting work (required)

Experience:

  • Secretary/Administrative work: 5 years (required)

Language:

  • English (required)

Work authorisation:

  • United Kingdom (required)

Location:

  • London W1G (preferred)

Work Location: In person

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