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    • Help shape the quality and safety of specialist care.
    • Leading and maintaining our quality and clinical governance framework.
    • Reporting to the Quality Manager, you will provide operational support to the Quality Team and work closely with Service Managers, clinical teams and…
    • We are interested in hearing from individuals with experience in a people-facing, relationship-led role, such as hospitality, customer service, client services,…
    • You will be the first clinical contact many patients have after consultation — guiding them through treatment options, cost plans, financing, and after-care.
    • This is a varied role supporting the management of clinical negligence claims, inquests, employer and public liability claims, and losses and compensation…
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    • Review new patient appointments, extracting relevant information from the referral and ensuring medical history and prior investigations are accurately…
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    • You’ll also receive 30 days’ annual leave every year (plus bank holidays and extra leave after operations), free medical and dental care, cheaper living costs,…
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    • You’ll also receive 30 days’ annual leave every year (plus bank holidays and extra leave after operations), free medical and dental care, cheaper living costs,…
    • This role does not provide aesthetic or cosmetic services and is medical based dermatology.
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    • You’ll also receive 30 days’ annual leave every year (plus bank holidays and extra leave after operations), free medical and dental care, cheaper living costs,…
    • We are currently recruiting for a full-time Practice Liaison Manager based in Wimpole Street, in the heart of the London Harley Street Medical Area.
    • Working Arrangement: Office-based, full-time.
    • The successful candidate will come from a legal background, having previously worked within a law firm, and will…
    • MUST HAVE DOMICILIARY CARE EXPERIENCE*.
    • The purpose of this role is to organise our daily rota, and to provide our Home Care Worker with line management support…
    • MUST HAVE DOMICILIARY CARE EXPERIENCE*.
    • The purpose of this role is to organise our daily rota, and to provide our Home Care Worker with line management support…
    • Salary: up to £80,000 including Car Allowance.
    • New Way Recruitment are delighted to be supporting a leading care provider in the appointment of an experienced…

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Job Post Details

HFH Healthcare logo
Quality & Governance Manager
London SW19
£50,000 a year
Permanent

Job details

£50,000 a year
Permanent
Monday to Friday
London SW19

Full job description

Quality and Governance Manager – Healthcare

Location: Wimbledon, London (SW19 4EU)

Working Arrangement: Fully on-site, Monday to Friday

Salary: £50,000 per annum

Job Type: Full-time

Reporting to: Director of Nursing

Help shape the quality and safety of specialist care.

Are you an experienced healthcare quality and governance professional with a passion for improving standards, driving positive change and ensuring outstanding care?

At HFH Healthcare, we're looking for a proactive and knowledgeable Quality and Governance Manager to lead our quality assurance and governance activities, supporting the delivery of safe, effective and person-centred care to adults, children and young people in their own homes.

This is an opportunity to make a meaningful impact, influence best practice and work closely with clinical teams and senior leadership.

What will you be doing?

  • Leading and maintaining our quality and clinical governance framework.

  • Overseeing incidents, complaints, investigations and safeguarding processes.

  • Managing quality audits, risk registers and improvement action plans.

  • Supporting compliance with CQC regulations, healthcare legislation and internal policies.

  • Coordinating regulatory notifications, duty of candour and external reporting requirements.

  • Identifying trends, risks and opportunities to improve care quality.

  • Preparing governance reports and presenting findings to senior leadership.

  • Supporting CQC inspection readiness and commissioner reviews.

  • Promoting a positive culture of learning, accountability and continuous improvement.

  • Supporting and developing governance colleagues and working collaboratively with clinical and operational teams.

What are we looking for?

We're looking for someone who combines strong healthcare governance knowledge with excellent leadership, communication and analytical skills.

You'll ideally bring:

  • Experience in healthcare quality assurance, clinical governance or regulatory compliance.

  • Strong understanding of CQC standards, safeguarding and relevant healthcare legislation.

  • Experience managing incidents, complaints and investigations.

  • Knowledge of clinical audits, risk management and quality improvement.

  • Confidence analysing data, preparing reports and presenting recommendations.

  • Excellent organisational skills and attention to detail.

  • The ability to challenge constructively, influence others and drive meaningful improvements.

  • A collaborative, compassionate and solutions-focused approach.

Experience within complex care, community healthcare or domiciliary care would be particularly valuable.

Why join HFH Healthcare?

At HFH Healthcare, we believe quality care starts with strong leadership, shared accountability and a commitment to continuous improvement.

You'll have the opportunity to:

  • Make a genuine difference to the safety and quality of care.

  • Work closely with experienced clinical professionals and senior leaders.

  • Lead meaningful quality improvement initiatives.

  • Help shape governance processes and organisational best practice.

  • Join a team committed to delivering safe, compassionate and personalised care.

Ready to make an impact?

If you're a motivated Quality and Governance professional who is passionate about improving healthcare standards and making a lasting difference, we'd love to hear from you.

Apply today and help HFH Healthcare continue delivering safe, high-quality care to the people who depend on us.

INDHO

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