Medical Administrator jobs in Manchester M3

Ready to build brilliant operations?

Do you see opportunities where others see obstacles? Do you thrive on detail, love improving processes, and get a buzz from making things sharper, smarter and more effective?

Can you turn operational data into action, bring teams with you, and keep customers at the heart of every decision?

If so, this could be the role for you. We’re looking for an experienced, commercially minded Senior Operations Manager to help shape, lead and continuously improve the way we deliver outstanding occupational health services.

A bit about us
Innovate Healthcare is a growing occupational health business with a clear purpose: helping organisations keep their people healthy, safe and supported at work. We deliver a broad range of occupational health services, combining clinical expertise with practical, responsive support for our customers.

Our strength is our people. Our experienced clinical experts uphold high professional standards, while our skilled technicians bring a wide range of experience to every assignment. As we continue to grow, we’re focused on building smart, efficient and customer centred ways of working; and that’s where this role will make a real impact.

The role
As Senior Operations Manager, you’ll take ownership of day to day operational performance, making sure our services run smoothly, efficiently and to a consistently high standard.

You’ll work closely with the CEO, clinical leaders and wider team to improve processes, optimise resources, strengthen service delivery and support sustainable growth.

This is a hands on, high impact role for someone who enjoys getting into the detail of how things work, spotting opportunities for improvement, and turning ideas into practical, measurable change.

What you’ll be doing

• Leading operational planning and delivery to ensure services are efficient, responsive and customer focused.
• Using operational data and performance insight to identify trends, solve problems and drive continuous improvement.
• Managing capacity, resource planning and utilisation to make sure the right people are in the right place at the right time.
• Reviewing processes and workflows, removing friction and creating smarter, more effective ways of working.
• Financial management, including budgeting, cost control and identifying opportunities for cost optimisation.
• Working collaboratively with clinical and operational teams to maintain high standards of service quality and compliance.
• Helping to engage, motivate and align the team around operational priorities and business goals.
• Building strong relationships internally and with customers to support excellent service delivery.

What we’re looking for

• Proven experience in an operations management role.
• A customer centric mindset and a genuine passion for service excellence.
• Strong analytical skills, with the ability to interpret operational data and turn insight into action.
• Experience of capacity planning, resource planning and utilisation optimisation.
• Commercial awareness, including experience of budgets, cost control and financial performance.
• Excellent process improvement skills, with the confidence to challenge, simplify and improve how things are done.
• Strong communication and influencing skills, with the ability to bring people with you through change.
• A proactive, energetic and solutions-focused approach.

What we offer

• A key management role in a growing, purpose led business.
• The chance to shape operational ways of working and make a visible impact.
• A supportive team environment.
• Hybrid working, with home based flexibility and some travel.
• 37.5 hours per week, Monday to Friday.
• A competitive salary, commensurate with your skills and experience

Ready to apply?
If you’re excited by the opportunity to improve operations, elevate service delivery and help a growing business work smarter, we’d love to hear from you.

Job Types: Full-time, Permanent

Pay: £45,000.00-£55,000.00 per year

Benefits:

• Additional leave
• Company pension
• Employee discount
• Health & wellbeing programme
• Private medical insurance
• Work from home

Ability to commute/relocate:

• Stockport SK1 1TA: reliably commute or plan to relocate before starting work (required)

Experience:

• Operations management: 3 years (required)

Work authorisation:

• United Kingdom (required)

Work Location: Hybrid remote in Stockport SK1 1TA