Medical Ambulance Service jobs

Private Ambulance Crew Reactive Days

Salary: £34,762.82 pro rata (6 month Fixed Term Contract)

Location: Andover

Hours: 44 hours per week on a 4 on 4 off rota

We are the Pure Group, and we’re looking for a Private Ambulance Crew Reactive Days team member to:

• To collect the deceased from their place of death or containment and bring them into the Company’s care in a manner which affords the deceased both respect and dignity, in line with the Company’s process and procedures and prevailing best practice.
• To transport the deceased as instructed to Doctors, Crematorium or other venues as applicable.
• To act as a Brand Ambassador for the Company, ensuring that all activity undertaken reflects the company in a positive way and delivers exemplary Customer Service.

Who Are We?

The Pure Group was formed with the primary focus to disrupt the market, and has grown into a leading group of companies specialising in end-of-life and later-life planning – including funeral plans, insurance products and cremation services.

We’re fast-moving, high-growth, and entrepreneurial, with a direct-to-consumer model and FCA regulation. We’re proud to be the market leader, with phenomenal brand awareness, and more 5-star Trustpilot reviews than any of our competitors.

We take pride in our Pure Values – we Care Deeply about our customers and each other, we Take Accountability for everything we do, and we Never Settle for second best. Working at Pure means joining a diverse, passionate, and growing team that truly makes a difference.

Private Ambulance Crew Reactive Days

Salary: £34,762.82 (6 month Fixed Term Contract)

Location: Andover

Hours: 44 hours per week on a 4 on 4 off rota

We are the Pure Group, and we’re looking for a Private Ambulance Crew Reactive Days team member to:

• To collect the deceased from their place of death or containment and bring them into the Company’s care in a manner which affords the deceased both respect and dignity, in line with the Company’s process and procedures and prevailing best practice.
• To transport the deceased as instructed to Doctors, Crematorium or other venues as applicable.
• To act as a Brand Ambassador for the Company, ensuring that all activity undertaken reflects the company in a positive way and delivers exemplary Customer Service.

Who Are We?

The Pure Group was formed with the primary focus to disrupt the market, and has grown into a leading group of companies specialising in end-of-life and later-life planning – including funeral plans, insurance products and cremation services.

We’re fast-moving, high-growth, and entrepreneurial, with a direct-to-consumer model and FCA regulation. We’re proud to be the market leader, with phenomenal brand awareness, and more 5-star Trustpilot reviews than any of our competitors.

We take pride in our Pure Values – we Care Deeply about our customers and each other, we Take Accountability for everything we do, and we Never Settle for second best. Working at Pure means joining a diverse, passionate, and growing team that truly makes a difference.

What does our successful Private Ambulance Crew Team Member look like?

• You’ll be someone who brings:
• First line experience of representing a Company
• Working in accordance with detailed procedures
• Ability to solve problems
• Work with flexibility as part of a team
• Delivering excellent Customer Service
• Must be able to work in a physically demanding role
• Must be conversant with and adhere to manual handling techniques

The Role
You will:

• Be available and present as directed by the Operations Manager or their delegated authority.
• Be aware of legal requirements at the point death and the Company’s procedures and processes which would be applicable and communicating any variance to the duty phone if you believe the tasks allocated are non-compliant.
• Remove the Deceased as instructed from Hospitals, Hospices, Nursing Homes and Private Homes.
• Ensure the verification of the deceased’s identity before conducting the removal.
• Ensure the removal is conducted with the utmost respect and dignity for the deceased and other present, ensuring that the correct equipment is used for the task.
• Transport the deceased as instructed to Doctors, crematoria or other locations as tasked.
• Keep detailed records of progress of each task and / or stages via the QR codes and recording activity using the Body Tracking Application.
• Feed back to management immediately any observations around changing of hospital timings, access, unordinary requests and 3rd party practices which are likely to cause the company inefficiency or damage.
• Book deceased into the mortuary.
• Remove jewellery, medical devices, materials unsuitable for cremation; verifying both visually and via metal detector.
• Encoffin the Deceased and identifying as applicable.
• Return ashes as tasked
• Be compliant in all tasks with the Company’s processes and procedures.
• Keep your allocated vehicle presentable at all times and ensure that faults are reported, and routine maintenance is booked as necessary. Ensure that your vehicle is roadworthy before commencing your journey.
• Ensure that your vehicle is properly equipped for your tasks, and any likely additional tasks that may be allocated post commencement of your duties, before commencement of your journey and that you are knowledgeable about the operation of all equipment before using it.
• Drive within the law and be courteous to other road users to reflect the Company in a positive way.
• Undertake any other reasonable task as may be directed by management.
• Ensure that you work within your capability and that you consider your own health and safety and that of those around you before executing your tasks.
• Adhere to the current company policy regarding data protection.

This role requires a full manual UK Driving Licence, be over 21 and with no more than 6 penalty points.

Our Benefits

• 27 days’ holiday including bank holidays
• Bupa Health Cash Plan
• Life Assurance
• Company Pension or SMART Pension option
• Family-friendly occupational benefits
• Employee Assistance Programme – 24/7 support
• Comprehensive Induction and Learning and Development Academy
• Discounted Gym Membership and Cycle to Work Scheme
• Friendly, supportive modern working environment with free on-site parking

If you’re looking to join a company that is fast-moving, people-centred and committed to doing things differently, and where your work truly matters, then this could be just the opportunity you’ve been looking for.

We are entering an exciting phase of growth and investment. Backed by experienced private equity partners and underpinned by a strong financial position, we are continuing to expand our services, invest in innovation, and attract exceptional people who share our ambition.

Join us and you'll become part of a purpose-driven organisation that is transforming our sector while never losing sight of what matters most - supporting families with care, dignity and respect.

Please note that, depending on the requirements of the role, we may need to carry out appropriate pre-employment vetting through the Disclosure and Barring Service (DBS) or Disclosure Scotland, and/or Financial Conduct Authority (FCA) checks where relevant.

All gaps in your employment history must be disclosed as part of the recruitment process.

We reserve the right to close this vacancy early if we receive a high volume of suitable applications.

Equal Opportunities

The Pure Group strives to be an equal opportunity employer. We welcome applications from all backgrounds — regardless of age, gender, ethnicity, sexual orientation, disability, religion or belief.

We celebrate difference because we believe it enriches our work and strengthens the way we support one another. If you need any additional support or adjustments during the recruitment process, please let us know.

Work Location: In person