Medical Assistant jobs in Brighton

Job summary

We are looking for an experienced, caring and efficient Phlebotomist to join our friendly GP surgery team. The role involves providing high-quality phlebotomy services for our patients in a supportive and well-organised environment.

The ideal candidate will have previous experience in a health care or clinical setting, excellent communication skills, and a patient-centred approach.

Hours

Mon 8 am - 1 pm

Thurs 8 am - 1.30 pm

Main duties of the job

To provide a high-quality phlebotomy service within a busy GP practice. The successful candidate will be responsible for obtaining blood samples from adult patients, urine analysis, and sending fit test and other samples. Ensuring accurate patient identification and sample preparation and labelling, maintaining infection prevention and control standards, managing clinic appointments efficiently, and providing excellent patient care and communication. The role requires the ability to work independently, prioritise workload, and remain calm and professional in a demanding clinical environment.

About us

Lindfield Medical Centre is a welcoming and friendly practice committed to providing high-quality, patient-centred care. We offer a wide range of primary care services delivered by a dedicated multidisciplinary team, including GPs, nurses, healthcare assistants, pharmacists, and administrative staff. We are a forward-thinking practice with a strong focus on teamwork, continuous improvement, and delivering safe, effective healthcare in a fast-paced environment while maintaining excellent standards of patient care.

Job description

To provide a high-quality and efficient phlebotomy service to eligible patients, supporting the clinical team in the delivery of safe and effective care. The postholder will work independently to collect blood samples from patients, ensuring accurate labelling, recording, and timely dispatch of specimens to support diagnosis and ongoing clinical care.

Key Responsibilities

Perform venepuncture on patients in line with clinical guidance, practice protocols and infection control standards.

Ensure all samples are correctly labelled, recorded, and prepared for collection by the laboratory.

Urinalysis and sending other samples and specimens as needed

Maintain accurate patient records on the clinical IT system and ensure specimens are ready for onward transportation

Maintain equipment, stock levels, and cleanliness of the phlebotomy area.

Ensure clinical waste is removed from clinical areas and sharps bins are replaced in accordance with the organisation’s IPC Policy

Work collaboratively with GPs, nurses, and administrative staff to ensure a smooth and efficient service.

Provide reassurance and information to patients, ensuring dignity, privacy, and comfort at all times.

Report any abnormal findings, incidents, or concerns to the appropriate clinician or manager.

Adhere to all practice policies, including infection control, health and safety, confidentiality, and safeguarding.

Undertake all mandatory training and induction programmes

Essential Skills and Experience

Competence in phlebotomy, with evidence of up-to-date training and practice.

Ability to communicate messages and instructions accurately to colleagues, both verbally and in writing.

Demonstrate good customer care skills and the ability to communicate effectively with the Multidisciplinary team, patients, carers and visitors.

Ability to prioritise the care requirements for identified patients

Basic keyboard and IT skills

Organise own day to day work tasks or activities.

Ability to work independently and as part of a team.

Understanding of infection control and patient confidentiality.

Accurate record-keeping and attention to detail.

Desirable Skills and Experience

Previous experience working in a GP practice or healthcare setting.

Familiarity with NHS laboratory procedures and IT systems (e.g. SystmOne).

Basic Life Support and infection control training.

Personal Attributes

Compassionate, patient-focused approach.

Efficient and organised with a friendly, empathetic manner

Reliable and punctual

Flexible and adaptable to the needs of the practice and the nursing team.

Quality

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve performance

Work effectively with individuals in other agencies to meet patients' needs

Manage own time, workload and resources effectively

Health & Safety

The postholder will assist in promoting and maintaining their own and others health, safety, and security as defined in the practices Health & Safety Policy, Manual, and Infection Control Policy. This includes:

Using personal security systems within the workplace according to practice guidelines

Identifying and managing risks involved in work activities.

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures and maintaining tidy, safe work areas free from hazards

Actively reporting of health and safety hazards and infection hazards as soon as they are recognised

Assisting in maintaining general standards of cleanliness within the scope of the role.

Undertaking periodic infection control training (minimum annually)

Reporting potential risks identified

Demonstrate due regard for safeguarding and promoting the welfare of children and vulnerable adults

Equality and Diversity

The postholder will support the equality, diversity, and rights of patients, carers, and colleagues, by:

Acting in a way that recognises the importance of peoples rights, in line with practice policies and current legislation.

Respecting the privacy, dignity, needs, and beliefs of patients, carers, and colleagues.

Behaving in a welcoming, non-judgmental manner that respects individual circumstances, feelings, priorities, and rights.

Personal/Professional Development

The post-holder will participate in training and development as part of their employment, including:

Annual individual performance review and maintaining records of personal and professional development

Taking responsibility for ongoing learning and performance

Demonstrating skills and activities to others undertaking similar work

Freedom to Act

The postholder will be guided by precedent and clearly defined occupational policies, protocols, and codes of conduct. Work will be managed rather than supervised, with results assessed at agreed intervals.

Manage own workload

Prioritise Tasks

Meet Deadlines

Person Specification

Experience

Essential

- Experience in performing venepuncture on adults.

- Experience in maintaining accurate records and following clinical protocols.

- Experience communicating with patients in a caring and professional manner.

Desirable

- Previous experience in a GP practice or NHS/community healthcare setting.

- Experience using SystmOne or similar clinical IT systems.

Qualifications

Essential

Accredited phlebotomy qualification or equivalent competency-based training.

Evidence of up-to-date training and continued professional development.

Desirable

Basic Life Support (BLS) training.

Infection control training.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Job Type: Part-time

Pay: £13.35-£13.50 per hour

Work Location: In person