Medical Billing jobs in Birmingham

Who are we?

The Student Energy Group provides simple monthly statements that cover green energy, water, broadband, and TV license services. We aim to make our customers' lives as easy as possible, but we don’t want to stop there! We want to go further. We want to make a difference to the environment! We will make a stand for our precious planet; together.

As a company, we are relatively young but growing extremely quickly which is why we’re looking for someone to join our family and help shape the future of The Student Energy Group.

Although the role is detailed below and it's important you’ve got the skill set the most important part for us is the culture fit. We want all members of the TSEG family to live by this one value…

“DOING THE RIGHT THING – BY EVERYONE”

It’s a simple one but it’s at the core of what we do. Do the right thing for our customers and do the right thing for each other. We also have some pledges; you can see these on our website.

We’ll ask you about how we run our company, we’ll ask for your feedback, your thoughts and ideas and we WILL listen.

You’ll need drive, determination, enthusiasm, and a desire to be your best self every day. In return you’ll get a great salary, awesome benefits like private medical care, option to work in our fantastic new office in the Jewellery Quarter and you’ll join one of the fastest-growing companies in the UK.

What’s the role?

We’re searching for an ambitious Billing Executive to help us deliver accurate reconciliations across our B2B and B2C portfolios.

What can you expect from us?

Aside from joining our family and one of the fastest growing companies in the UK you’ll get a great salary and awesome benefits such as…

• Full private medical care for you
• Death in service cover
• Bonus scheme of up to 10% based on personal targets
• Social events once per quarter
• Support with educational qualifications (dependent on role)
• Company pension
• Sick pay
• Private dental
• Hybrid (2 days in the office, 3 from home)

What do we expect from you?

We’re formalising our testing procedures and looking for someone passionate to help develop these for both projects and smaller work.

• Perform interim and annual reconciliations to ensure customer accounts accurately reflect their electricity, gas, and water usage.
• Run monthly usage billing cycle to generate accurate customer bills.
• Execute rebills, credits, and billing adjustments, ensuring discrepancies are investigated and resolved accurately.
• Review meter readings, consumption data, and supplier invoices, raising and managing disputes with suppliers where necessary.
• Collaborate with internal teams to investigate and resolve billing queries, anomalies, and discrepancies.
• Support the ongoing improvement of the billing process, data accuracy, and operational efficiency.

Experience & requirements

• Strong Microsoft Excel skills and confidence working with large datasets
• Excellent numerical ability and a high level of accuracy and attention to detail
• Strong analytical and problem-solving skills, with the ability to identify trends, inconsistencies, and discrepancies within data
• The ability to manage competing priorities, organise workloads and meet deadlines
• Confidence working independently and taking ownership of tasks
• Good communication skills, with the ability to work collaboratively with internal teams
• A proactive attitude towards identifying opportunities to improve processes and ways of working

Job Types: Full-time, Permanent

Pay: £28,000.00-£30,000.00 per year

Ability to commute/relocate:

• Birmingham B1 3HR: reliably commute or plan to relocate before starting work (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: Hybrid remote in Birmingham B1 3HR