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    • We specialise in providing comprehensive case management services to adults and children who have experienced life-changing injuries, including spinal cord…
    • Audit case records and undertake Quality Assurance Forms (QAFs).
    • Provide day-to-day leadership, supervision, and support to social workers, and case workers/…
    • While case management will form part of the role, the workload will primarily focus on health surveillance, giving a varied and hands-on schedule.
    • Confident IT and remote-working skills, including use of digital case management platforms, secure record-keeping systems, and video or online communication…
    • Experience with case manager platforms is essential, while specific Argus experience is advantageous.
    • Significant experience in pharmacovigilance or an…
    • 3 month initial contract, likely to be extended .
    • Spencer Clarke Group are seeking a number of experienced SEND Case Officers to join the Annual Review team…
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    • You'll conduct structured telephone and face-to-face assessments, review medical evidence and supporting information, and produce clear, objective reports for…
    • Private medical insurance, a WPA cash plan and private remote GP services.
    • Support front-line business areas where clinically complex cases require clinical…
    • Contribute to the identification of training gaps, recurring themes and improvement opportunities across the approval pathway, sharing findings with relevant…
    • Support staff training, professional development, and performance through appraisals, supervision, and case audits.
    • Up to 6% matched-pension contributions.
    • Minimum five years’ full-time case management experience;
    • Monitoring case progression, overseeing key actions with Case Managers and supporting the allocation…
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    • Reviewing medical evidence and supporting information.
    • Hybrid Remote | Full-Time | Monday-Friday, 9am-5pm.
    • Full-Time & Part-Time: 3–4 day options available.
    • Minimum 12 months experience providing clinical supervision or case management to PWPs, either formally or informally.
    • They will support staff, volunteers and students to deliver effective emotional, practical, social, spiritual care, and bereavement support.
    • Must have medico-legal case management experience*.
    • Strong case management background working with clients who have backgrounds of catastrophic brain injuries.

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Assistant Case Manager – Care Coordination and Compliance
Ben Holden Ltd
Ipswich IP9 2AX
•
Hybrid work
£29,000 a year
Permanent, Full-time
Apply on company site

Job details

Here’s how the job details align with your profile.

Pay

£29,000 a year

Job type

Permanent
Full-time

Benefits

Pulled from the full job description
Company pension
Health & wellbeing programme

Full job description

Company Overview
Ben Holden Ltd is an independent case management company based in Suffolk. We specialise in providing comprehensive case management services to adults and children who have experienced life-changing injuries, including spinal cord injuries, brain injuries, and amputations. Our dedicated team offers clinical case management, support team management, manual handling assessments, mental capacity evaluations, vocational rehabilitation, and Speech and Language Therapy.

Job Overview
We are seeking a compassionate and proactive Assistant Case Manager – Care Coordination and Compliance to join our expanding team. Case Managers work in the personal injury and clinical negligence arena, using their specialist knowledge and experience to make clinical recommendations about medical, therapy, equipment, housing and care needs for individuals affected by catastrophic injury. The role of the Assistant Case Manager is to complete associated tasks delegated by them, in addition the role is focused on supporting Case Managers and the Registered Manager with the management and support of the teams of support workers who work with our clients ensuring the highest standards of care are provided.

Person Specification - Essential

  • Must have experience of working in a health or social care role which includes staff management and care planning responsibilities;
  • Must have a formal qualification in health or social care (minimum Level 3 Diploma or equivalent);
  • Must hold a full driving licence and be confident in driving;
  • Must have a clear communication style, be able to speak with clients, their families, other professionals and legal teams;
  • Must be confident in the use of IT, including Microsoft;
  • Must be able to write professional records and emails with competent use of spelling and grammar;
  • Must have an understanding of safeguarding and how this applies to keeping people safe;
  • Must be used to working in line with company policies and procedures.

Person Specification – Desirable

  • Understanding of CQC regulations;
  • Understanding of the Mental Capacity Act;
  • Experience supporting people with brain injury, spinal cord injury, amputations or polytrauma;
  • Experience of using a digital social care record;
  • Experience providing training;
  • Experience working with private and statutory services.

This is a full-time role with a mix of working from home, working from our offices in Wherstead, Suffolk and frequent travel across East Anglia for client visits.

This role would suit a current Deputy Manager; Care Co-ordinator or Team Leader.

Join us to make a meaningful difference in the lives of individuals facing significant challenges. We are committed to supporting your professional growth while fostering a positive and energetic work environment.

Pay: £29,000.00 per year

Benefits:

  • Company pension
  • Health & wellbeing programme

Work Location: Hybrid remote in Ipswich IP9 2AX

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