Medical Centre jobs in Glasgow

Clinic Administrator – Private Healthcare Clinic

Location: 1 Blythswood Square, Glasgow, G2 4AD

Blythswood Health & Wellbeing is looking for an organised, confident and personable Clinic Administrator to join our small, busy team in our independent healthcare clinic in Glasgow city centre.

This is a varied, hands-on administrative role and would suit someone who enjoys working with people, is highly organised and comfortable managing multiple priorities in a busy environment. Previous experience within healthcare would be advantageous, but strong administrative skills, attention to detail and the right approach are equally important.

About Us

Blythswood Health & Wellbeing is an independent private healthcare clinic providing a wide range of occupational health and medical services.

Our services include offshore medicals, RUK and rail medicals, DVLA medicals, fitness-to-work assessments, occupational health assessments and occupational/travel vaccinations. We are also a registered Yellow Fever Vaccination Centre and a network provider for a number of large organisations across the UK.

Alongside our own clinical services, we provide consulting rooms to other healthcare professionals and are looking to expand this area of the business.

The clinic is regulated by Healthcare Improvement Scotland (HIS), and maintaining high standards of patient care, confidentiality, safety and accurate record keeping is central to how we operate.

The Role

As Clinic Administrator, you will help ensure the smooth day-to-day running of the clinic and provide administrative support to our doctors and clinical team.

The role involves regular contact with patients, employees attending occupational health assessments, corporate clients and healthcare professionals. You will therefore need to be confident communicating by telephone and email and comfortable dealing with confidential and sometimes sensitive information.

This is a varied role where priorities can change quickly, so we are looking for someone who is organised, accurate, able to use their initiative and happy to work as part of a small team.

Key Responsibilities

• Managing appointments, diaries and day-to-day clinic administration.
• Responding to telephone and email enquiries from patients, clients and healthcare professionals.
• Welcoming patients and helping ensure the clinic runs efficiently throughout the day.
• Preparing medical paperwork and documentation for clinical appointments.
• Processing and accurately maintaining confidential patient and client records.
• Supporting clinicians with administrative follow-up after appointments, including reports, certificates and correspondence.
• Liaising with corporate clients regarding appointments, paperwork and other routine queries.
• Processing invoices, taking payments and undertaking general financial administration.
• Maintaining clinic supplies and monitoring stock levels.
• Supporting the day-to-day administration of our consulting rooms and room bookings.
• Helping maintain the high standards of documentation and record keeping required within a regulated healthcare environment.
• Assisting with internal audits, training records and other compliance administration.
• Following clinic policies and procedures relating to confidentiality, GDPR, infection prevention, safeguarding and patient safety.
• Providing general administrative support wherever required within a small and busy clinic.

About You

We are looking for someone who:

• Has strong administrative and organisational skills.
• Is confident using Microsoft Outlook, Word, PDF and Excel and comfortable learning different computer systems.
• Has excellent written and verbal communication skills.
• Has a high level of attention to detail and takes pride in getting things right.
• Can prioritise their workload and remain organised when the clinic is busy.
• Is professional, friendly and confident dealing with a wide range of people.
• Understands the importance of confidentiality when handling medical and personal information.
• Is reliable, flexible and willing to help wherever needed as part of a small team.
• Is comfortable working independently and using their initiative.

Desirable Experience

Previous experience in a GP practice, private healthcare clinic, occupational health service or other medical environment would be advantageous.

Experience of healthcare administration, medical terminology, GDPR, invoicing, clinical record systems or working within a regulated healthcare environment would also be beneficial.

Knowledge of Healthcare Improvement Scotland requirements would be welcomed but is not essential, as appropriate training can be provided.

What We Offer

• Competitive salary, dependent on experience.
• Training and development.
• Varied role within a growing independent healthcare business.
• Friendly, small-team working environment.
• Glasgow city-centre location.

Job Type: Full-time

Pay: £27,500.00-£35,000.00 per year

Benefits:

• Company pension
• On-site parking

Application question(s):

• Have you previously worked in an HIS-registered clinic?
• Have you managed clinical staff such as nurses, aestheticians, or surgical teams?
• Do you hold any relevant certifications in clinical governance, infection control, or any other area of medicine?
• How many years of experience do you have in clinical or practice management?

Work Location: In person