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    • Processing claims accurately and efficiently within the Lloyd's ECF systems, including Lineage.
    • Managing claims data input, updates, and workflow through the…
    • Excellent benefits including bonus, private medical insurance and generous pension scheme.
    • Validate and process scheme claims, ensuring accuracy and compliance…
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    • Prepare claim forms and supporting material.
    • You will ensure accurate submissions of warranty and goodwill claims on a daily basis, in addition to monitoring…
    • Job Type:* Full-time or Part-time (Min 30 hrs per week), Permanent.
    • Salary:* Circa £28k pa depending on experience (Pro-rata for part-time).
    • Proactively manage relationships and communications with claims administrators to promote improvements to risk management.
    • MS Office competence is essential.
    • Previous administrative experience within a healthcare or medical environment is advantageous.
    • Coordinating with medical staff to ensure timely flow of…
    • From the point of claim validation through to final completion, this role will involve full ownership of the claim process.
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    • Healthcare Cash Plan – claim back medical, dental and optical costs.
    • From handling enquiries and preparing quotations to coordinating customer appointments and…
    • Liaise with insurers, brokers, third-party administrators, repairers, and legal teams to progress claims efficiently.
    • Insurance claims: 1 year (required).
    • Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts.
    • Liaising with customers on claims throughout the process.
    • Handling and registering new claims, guiding claimants through next steps.

Job Post Details

Claims Technician - job post

Zeus Brokers Ltd
Remote
Up to £50,000 a year - Fixed term contract

Job details

Pay

  • Up to £50,000 a year

Job type

  • Fixed term contract

Benefits

Pulled from the full job description

  • Annual leave
  • Sick pay
  • Bereavement leave
  • Life insurance
  • Additional leave
  • Private dental insurance
  • Company pension

Full job description

Job title - Claims Technician

Contract Type – 3-month Fixed Term Contract

Location - Fully Remote

Salary - Up to £50,000 per annum (pro rata)

Start Date – Mid/End of August

Company - Zeus Brokers Ltd

About Zeus Brokers Ltd

Zeus Brokers Ltd is an FCA-regulated insurance broking firm operating within the Lloyd's market. We provide specialist broking services to our clients and are committed to maintaining the highest standards of technical excellence and regulatory compliance across our operations.

Role Overview

We are seeking a Claims Technician to join us on a 3-month fixed term contract, with the potential to extend subject to business needs. This is a purely processing-focused role, supporting the efficient and accurate handling of claims within the Lloyd's Insurance market environment.

The successful candidate will be comfortable working independently in a remote setting and will be able to hit the ground running with minimal supervision, demonstrating a thorough working knowledge of Lloyd's systems from day one.

Key Responsibilities

● Processing claims accurately and efficiently within the Lloyd's ECF systems, including Lineage

● Managing claims data input, updates, and workflow through the full processing lifecycle

● Ensuring all processing activity complies with Lloyd's market standards and internal procedures

● Liaising with internal stakeholders where needed to resolve processing queries

● Maintaining accurate records and audit trails in line with regulatory and compliance requirements

● Meeting processing targets and turnaround times

● Flagging any processing anomalies, errors, or systemic issues promptly

Essential Requirements

Minimum 2–5 years' experience in an Insurance Claims processing role within the Lloyd's market

Demonstrable hands-on experience using Lloyd's ECF systems, including Lineage

● Strong attention to detail with a high degree of accuracy in data processing

● Ability to work independently and manage workload effectively in a remote environment

● Excellent organisational skills with the ability to prioritise and meet deadlines

● A professional and proactive approach to all tasks

Benefits

● Private Medical Insurance – fully comprehensive

● Critical Illness Cover - fully comprehensive

● Life Assurance x 10 annual salary

● Company Pension – 10% Employer Contribution

● Enhanced Sick Pay

● Holiday – 30 days per year + BHs

● Birthday Day Off

● Personal Days

● Volunteer Days

How to Apply

If you have the relevant Lloyd's market processing experience and are available to start in August, we would be delighted to hear from you. Please submit your CV outlining your relevant experience and systems knowledge.

Zeus Brokers Ltd is an equal opportunities employer. We welcome applications from all suitably qualified individuals regardless of background.

Pay: Up to £50,000.00 per year

Benefits:

  • Additional leave
  • Bereavement leave
  • Company pension
  • Health & wellbeing programme
  • Life insurance
  • Paid volunteer time
  • Private dental insurance
  • Private medical insurance
  • Sick pay
  • Work from home

Experience:

  • using Lloyd's ECF systems including Lineage: 2 years (required)

Work Location: Remote

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