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    • To undertake and manage routine clerical tasks in support of the Continence Service, including organising patient documentation for clinics and overseeing the…
    • Previous experience and knowledge of EMIS Web and Docman is necessary.
    • Some Medical Terminology knowledge will be useful.
    • Emis web: 1 year (preferred).
    • Previous experience in a clinical or medical office environment is preferred.
    • Familiarity with data entry, clerical procedures, and organisational skills is…
    • Taking calls from patients and discussing symptoms to triage their medical needs, actively signposting patients to the most appropriate service.
    • Knowledge of medical terminology is a plus.
    • The Receptionist is responsible in the first instance to the Practice Manager and thereafter to the Partners.
    • Scanning letters and medical notes onto patient files.
    • Greet patients and visitors in a professional and courteous manner.
    • Typing, formatting, and proofreading letters, reports, and medical documents.
    • The successful candidate will provide a comprehensive secretarial and…
    • Previous experience as a medical secretary.
    • This is a great opportunity for senior medical secretaries to join the team on a full time or part time permanent…
    • The successful candidate will be the first point of contact for patients, providing excellent customer service and ensuring the smooth operation of the front…
    • Answering patient queries such as explaining and providing access to their medical records.
    • You will be a member of the Patient Admin Support team working…
    • Some Primary Care experience and medical terminology preferred but not essential as training will be given to the right candidate.
    • Read code data on EMIS Web.
    • Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
    • Create, manage and update documents and electronic filing system for the medical team.
    • Our medical team includes some of the most well respected therapists,…
    • Proven office experience within a healthcare or medical environment.
    • Supporting the medical team with general administrative tasks as required.
    • Scanning of documents onto the medical system.
    • Proven experience in an administrative or clerical role is preferred.
    • Managing and updating clinic letters.

Job Post Details

Continence Healthcare Assistant - job post

Shropshire Community Health NHS Trust
3.5 out of 5 stars
Shrewsbury SY1 3NJ
£25,760 - £27,476 a year - Full-time
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Job details

Pay

  • £25,760 - £27,476 a year

Job type

  • Full-time

Location

Shrewsbury SY1 3NJ

Full job description

A fantastic opportunity has arisen for an enthusiastic individual to join the Continence Service as a Health Care Assistant (HCA). The HCA post is based at Lancaster Road Shrewsbury, but you will be expected to support a specialist nurse in clinics across the county in a variety of settings to include community hospitals and GP surgeries. Therefore, it is essential that you can meet the travel requirements of the job.

At Shropshire Community Health Trust, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, after you have reviewed the job description, but you don’t have the specific Continence experience, then we will provide training, so we would encourage you to apply.

Please contact the team to arrange an informal visit, here the team can show you the clinical and office environment. Please contact Jemma Brown Team Leader on 01743444062 to arrange this.

You are required to write in you own words (100 words maximum) your understanding of the continence service. Please write this along with your supporting evidence within your application form, if you do not write this, your application form may not be considered.

You will need to be confident in promoting health and wellbeing as the post requires the HCA to deliver targeted training in a classroom setting to the wider community utilising power point presentations and displaying visual aids.

To be able to use the flowmeter and undertake urinalysis.

To use electronic patient records accurately and inline with the trusts IG Policy.

To undertake and manage routine clerical tasks in support of the Continence Service, including organising patient documentation for clinics and overseeing the filing of patient documentation. Archiving notes emailing patient letters to the appropriate health care professional.

To work flexibly across the department as required / directed.

Respect patient’s individuality and maintain their privacy and dignity.

Support patients and exercise positive relationships within professional boundaries as part of a purposeful caring regime.

To Conduct continence reassessments as delegated by the Continence Advisor/ Team Leader.

To deliver training sessions to the independent care sector, this means teaching up to 20 delegates about catheter care, Urinary Tract Infection (UTI) prevention and different types of continence aids. This would all be demonstrated to the successful candidate before they are required to teach independently.

Shropshire Community Health NHS Trust provides community-based health services for adults in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff.

Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve.

Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people.

Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life - and a good work life/home life balance.

Please see the Job Description and Person Specification attached for further information on the role.

Please note this vacancy may close early if a high volume of applications is received, we advise you to submit your applications early to avoid disappointment.
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