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    • Excellent verbal and written communication skills.
    • 24/7 support specialising in health and medical.
    • Working Hours: Fixed Term (end of June 2027), Full-Time (40…
    • View all G4S jobs - Preston jobs - Business Support jobs in Preston
    • Salary Search: Business Support Officer - Home based salaries in Preston
    • See popular questions & answers about G4S
    • Use your great communication skills to connect and collaborate with carers and colleagues.
    • Fixed Term Contract Duration: 12 months, with a view to being made…
    • The post requires a high level of communication, professionalism and confidentiality.
    • This requires strong typing skills, attention to detail and familiarity…
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    • Excellent oral and written communication skills.
    • Interpret medical evidence and gather your findings into a comprehensive report, to support the decision-making…
  • View similar jobs with this employer
    • Excellent oral and written communication skills.
    • Interpret medical evidence and gather your findings into a comprehensive report, to support the decision-making…
    • Good communication, literacy and numeracy skills with a high degree of accuracy.
    • Through personalised advice, long‑term relationships and a commitment to…
    • Encourage effective communication between all involved.
    • Provide feedback to others on their communication where appropriate.
    • Access to the NHS Pension Scheme.
    • The post requires a high level of communication, professionalism and confidentiality.
    • This requires strong typing skills, attention to detail and familiarity…
  • View similar jobs with this employer
    • Excellent written and oral communication skills, including engaging delivery of presentations to large groups of young people.
  • View similar jobs with this employer
    • Excellent oral and written communication skills.
    • Interpret medical evidence and gather your findings into a comprehensive report, to support the decision-making…
    • Hours: 09:00 – 5.00 (Full Time).
    • Benefits: Generous Commission, Pension Scheme, Quarterly Incentives, Field Sales Progression Opportunities.
    • Excellent communication and interpersonal skills.
    • Encourage open communication, employee engagement and continuous improvement.
    • Stay in regular communication with the transport team to provide updates on your progress and ensure our customers' expectations are met.
    • Strong communication, negotiation and relationship-building skills.
    • Salary: £50,000 basic salary plus OTE of £65,000+.
    • Company car and fuel card.
    • Excellent written and verbal communication skills.
    • Working Arrangement:* Mostly remote, with occasional office visits in the Cannock area.

Job Post Details

G4S logo
Business Support Officer - Home based
G4S
 (part of Allied Universal)
·
3.3
Preston
•
Remote
£26,538.48 a year
Fixed term contract, Full-time
Apply on company site

Job details

£26,538.48 a year
Referral programme, Employee discount, Company pension, Private medical insurance
Fixed term contract, Full-time
Monday to Friday
Remote in Preston

Full job description

Business Support Officer - Home based


Salary: £26,538.48 per annum

Working Hours: Fixed Term (end of June 2027), Full-Time (40 hours per week) Monday to Friday

Location: Home Based (Preston, Lancashire area)


G4S Facilities Management is looking for a proactive and customer-focused Business Support Officer to support our Restart contract, a DWP-funded scheme that helps unemployed individuals return to long-term work. In this home-based role, you will provide key administrative and call-handling support to our delivery teams, Jobcentre Plus partners, and customers.


Key Responsibilities


  • Warm Handover Calls:     Handle incoming warm handover calls between local Jobcentre Plus offices, supply chain partners, and customers in a professional and timely manner.

  • Administrative Support: Provide comprehensive day-to-day administrative support to the wider business operations.

  • Change Management: Accurately process "Change of Circumstance" notifications, ensuring all relevant internal and external parties are kept fully informed.

  • Mailbox Management: Oversee and manage multiple shared email inboxes, routing queries to the correct teams and tracking them to ensure timely responses.

  • Stakeholder Relationships: Build positive working relationships across teams while delivering excellent customer service at all times.


Essential


  • Previous experience in an inbound contact centre environment.

  • Excellent verbal and written communication skills.

  • Proven track record of delivering high-quality customer service.

  • Strong IT literacy and administrative capability with high attention to detail.

  • Available to start immediately


Desirable


  • Experience managing shared email inboxes and coordinating high-volume queries.

  • Experience working with multiple stakeholders, external agencies, or supply chain partners.


Benefits

While working for G4S, you are entitled to a number of benefits and offers from G4S partners and other organisations, from employee assistance provided through SPARK, to RAC cover and so much more, including the below;


  • 25 days holiday plus bank holidays.

  • Private Healthcare

  • Progression, training and development catered to you.

  • Refer A Friend incentives.

  • Company pension scheme with employer contributions.

  • G4S Life Assurance Scheme.

  • Charity work- Match-IT and Payroll Giving.

  • Confidential Counselling Services.

  • 24/7 support specialising in health and medical.

  • Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers.


G4S is the International business of Allied Universal, the world's leading security and facility services provider and trusted partner to more than 400 of the Fortune 500. Allied Universal delivers unparalleled customer relationships, innovative solutions, cutting-edge smart technologies and tailored services that enable clients to focus on their core businesses. With operations in over 100 countries and territories, Allied Universal is the third largest private employer in North America and seventh in the world. Annual revenue is approximately $23 billion. There is no greater purpose and responsibility than serving and helping to safeguard customers, communities and people. For more information, visit g4s.com. In the UK, the company has an extensive network of offices and more than 31,000 employees.

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