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Job Post Details

Head of OTC (Fixed-Term Contract)
Confidential
Watford WD17
•
Hybrid work
£80,000 - £100,000 a year
Fixed term contract, Graduate
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Job details

£80,000 - £100,000 a year
On-site parking
Fixed term contract, Graduate
Hybrid work in 56 Clarendon Road, Watford WD17

Full job description

About the Role

We are seeking an experienced and commercially driven Head of OTC to lead the management, growth and strategic development of our over-the-counter (OTC) portfolio in the UK. This is an exciting opportunity for a senior commercial professional with a strong background in consumer healthcare or for someone looking to take the next step up from NAM.

Reporting to the VP - Commercial Operations, you will be responsible for defining and executing the OTC commercial strategy, driving portfolio performance, strengthening customer relationships and identifying new growth opportunities across the UK market.

Key Responsibilities

  • Develop and implement the UK OTC commercial strategy to deliver revenue, profitability and market share growth.
  • Lead the management and optimisation of the OTC product portfolio, identifying opportunities for expansion, innovation and lifecycle management.
  • Build and maintain strong relationships with key customers, wholesalers, pharmacy groups and retail partners.
  • Drive successful product launches, promotional campaigns and customer engagement initiatives.
  • Analyse market dynamics, competitive activity and customer insights to identify commercial opportunities and risks.
  • Lead sales forecasting, business planning and performance management processes.
  • Collaborate closely with Marketing, Supply Chain, Regulatory, Medical and Finance teams to ensure effective execution of commercial objectives.
  • Negotiate commercial agreements and pricing strategies in line with company objectives.
  • Lead and develop team members where applicable, fostering a culture of accountability and high performance.
  • Prepare and present business reviews, strategic recommendations and performance updates to senior leadership.

About You

Essential

  • Significant commercial leadership experience within pharmaceuticals, consumer healthcare, OTC, pharmacy or grocery.
  • Proven track record of delivering commercial growth and managing product portfolios.
  • Strong understanding of UK pharmacy, wholesale and retail market dynamics.
  • Excellent strategic thinking, analytical and problem-solving skills.
  • Demonstrated ability to build and maintain senior-level customer relationships.
  • Strong financial acumen, including forecasting, pricing and commercial performance management.
  • Excellent communication, influencing and stakeholder management skills.
  • Ability to lead complex cross-functional projects and drive execution in a fast-paced environment.

Desirable

  • Experience leading OTC brands or consumer healthcare portfolios.
  • Existing relationships within UK pharmacy chains, grocery and retail customers.
  • Experience launching new products and managing commercial negotiations.
  • Previous people management experience.

What We Offer

  • A strategic leadership role with responsibility for a growing OTC portfolio.
  • Opportunity to shape the commercial direction and future growth of the business.
  • Flexible hybrid working arrangements.
  • Competitive salary and benefits package.
  • Exposure to senior leadership and cross-functional decision-making.
  • Collaborative, entrepreneurial and supportive working environment.

Key Success Measures

  • Achievement of revenue and profitability targets.
  • Growth of OTC market share and portfolio performance.
  • Successful execution of product launches and commercial initiatives.
  • Customer retention and relationship development.
  • Delivery of strategic business objectives and growth plans.

Pay: £80,000.00-£100,000.00 per year

Benefits:

  • On-site parking

Application question(s):

  • Do you possess the pharmaceutical OTC sales experience required for this role as described in the job description?

Work Location: Hybrid remote in Watford WD17

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