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Clinical Quality Assurance Manager
Job details
Full job description
Hybrid - Central Region - Stockport, Bolton & Oldham
*Closing date 23rd September*
We’re seeking an experienced and motivated Clinical Quality Assurance Manager — a qualified clinician with a minimum of two years’ experience delivering Functional Assessments — to support the delivery of high-quality clinical services within our Assessment Centres. Working closely with the Regional Clinical Quality Assurance Manager, Assessment Centre Manager, and wider operational teams, you will play a key role in ensuring clinical excellence, compliance, and continuous improvement across the service.
Key Responsibilities
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Drive clinical quality and performance, supporting the achievement of quality, productivity and TPL targets
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Provide coaching, mentorship and clinical oversight to new and experienced Health Professionals
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Ensure high-quality, evidence-based clinical reporting in line with DWP, Prime and Clinical Governance requirements
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Support recruitment, training and sign-off processes for Health Professionals
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Review and improve processes, collaborating with internal and external stakeholders
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Maintain clinical competency through face-to-face, telephone and virtual assessments
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Lead on CPD, CME and professional development activities
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Analyse performance data to drive service improvements
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Act as a key clinical point of contact, escalating issues appropriately
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Contribute to succession planning, MI accuracy and reporting
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Promote FIRST values and a collaborative culture
About You
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Strong knowledge of FAS processes and clinical governance
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Minimum 2 years post-registration and 2 years PIP assessment experience
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Fully registered with the relevant professional body
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Experienced in clinical leadership, coaching and stakeholder management
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Confident using Microsoft Office and management information
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Excellent communication, organisation and time-management skills
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Proactive, supportive and quality-driven leadership style
This is a fantastic opportunity for a clinically credible leader who is passionate about developing others and driving high standards across a complex, fast-paced service.
IND1BH1353