Medical Electronics jobs in Telford

Telehealth Research Nurse - Fixed term Contract 6-9 Months

We have an exciting opportunity for a dynamic and motivated Telephone Nurse to join our site in Keele!

About us

Panthera is an independent Site Management Organisation helping pharmaceutical and contract research organisations find the right patient, for the right trial, at the right time. The Panthera team is run by a world-class team of experts with more than a hundred years of clinical research experience.

We put the patient at the heart of everything we do to ensure the best experience and environment for volunteers and participants. Accelerating clinical breakthrough for our customers, our patients, and for future generations.

Salary & Benefits Package

• Salary: £31,000 to £37,000
• 25 days annual leave plus bank holidays increasing with length of service
• Annual Leave Buy and Sell Scheme
• Life insurance - 3x annual salary
• Employee healthcare cash plan
• Employee Assistant Programme
• Enhanced sickness and family friendly policies
• Annual Self Care Day
• Cycle to Work Scheme
• EV Scheme

Job Overview

We are seeking a dynamic and compassionate Telephone Nurse to join our team! In this vital role, you will serve as the first point of contact for patients seeking medical guidance via phone. Your energetic approach will help assess patient needs, provide expert advice, and coordinate appropriate care pathways. This position offers an exciting opportunity to make a meaningful impact on patient outcomes while working within a collaborative healthcare environment.

Key Responsibilities

• Conduct scheduled telephone calls with clinical trial participants according to study protocols.
• Provide clear information and guidance regarding study procedures, medications, and visit schedules.
• Respond to participant queries and concerns in a professional and supportive manner.
• Escalate any clinical concerns or adverse events to the appropriate principal investigator
• Collect and accurately document patient-reported outcomes and study data during calls.
• Record adverse events, medication compliance, and symptom updates according to protocol requirements.
• Ensure all information is entered accurately into study databases
• Monitor participant wellbeing during telephone interactions.
• Identify potential safety concerns and ensure appropriate escalation following study procedures.
• Support the coordination of study timelines by ensuring participants are contacted at required protocol timepoints.
• Liaise with investigators, study coordinators, and trial teams to ensure smooth study delivery.
• Ensure all activities are conducted in accordance with ICH-GCP guidelines, study protocols, and relevant regulatory requirements.
• Maintain confidentiality and data protection standards (e.g., GDPR compliance).
• Participate in training and maintain up-to-date knowledge of trial protocols and procedures.

Person Specification

• Registered Nurse (NMC registered).
• Current professional registration with no restrictions.
• Strong communication skills, particularly in telephone-based patient interaction.
• Experience documenting clinical information accurately.

Desirable Experience

• Experience working in clinical trials or research studies.
• Knowledge of Good Clinical Practice (GCP).
• Experience using electronic data capture systems or clinical databases.

Skills and Competencies

• Excellent verbal communication and patient engagement skills.
• Strong attention to detail and documentation accuracy.
• Ability to identify and escalate clinical concerns appropriately.
• Good organisational and time management skills.
• Ability to work independently while collaborating with a multidisciplinary research team.

Join us to be part of a vibrant team dedicated to delivering exceptional patient care through compassionate communication and clinical expertise. We value your skills and enthusiasm in helping patients navigate their healthcare journeys while advancing your professional growth in a supportive environment.

INDHP

Job Types: Full-time, Temporary

Pay: £31,000.00-£37,000.00 per year

Benefits:

• Company pension
• Free parking
• Life insurance
• On-site parking

Application question(s):

• Will you now or in the future require sponsorship for employment visa status?
• What is your current notice period?
• What are your salary expectations?

Work authorisation:

• United Kingdom (required)

Work Location: In person