Medical Equipment Engineer jobs

Specialist Technical Solutions Engineer – Complex Mobility – Rotherwas, Hereford

Take your technical expertise beyond the workshop. Solve complex mobility challenges. Influence the next generation of wheelchair solutions.

Are you an engineer or technical specialist who enjoys getting to the root of difficult problems, working directly with customers and turning practical challenges into better product solutions?

At Chunc, you'll have the opportunity to combine hands-on technical troubleshooting with field-based customer support and product innovation. Working alongside clinical prescribers, therapists, wheelchair users and their families, you'll investigate complex seating and mobility challenges, develop practical solutions and bring valuable real-world insight back into our engineering and product development processes.

This is a varied, customer-facing role with genuine scope to influence product improvements. You'll work both out in the field and closely with our internal teams, helping ensure that the challenges customers experience today inform the solutions we develop tomorrow.

As part of Chunc and the wider HR Smith Group, you'll join a business with established engineering and manufacturing expertise and a commitment to designing adaptable mobility solutions for children and young adults with complex postural needs.

If you're technically curious, enjoy working with people and want your problem-solving skills to have a tangible impact, this is an opportunity to put your expertise to meaningful use.

Key Responsibilities

• Solving complex technical challenges: Investigate, diagnose and resolve technical issues relating to specialist wheelchair seating, postural support and mobility products.
• Working in the field: Spend time with customers and clinical professionals in real-world settings, assessing challenges, providing hands-on technical support and ensuring products perform as intended.
• Supporting clinical outcomes: Provide clear, practical product guidance to prescribers, therapists, wheelchair users and their families, helping turn individual needs into effective solutions.
• Driving product improvement: Identify recurring technical issues, gather feedback from the field and translate real-world experiences into opportunities to improve existing products.
• Shaping future innovation: Work collaboratively with Engineering and Product Development teams to explore, scope and develop new product ideas that respond to customer needs.
• Connecting customers and engineering: Act as a vital link between those using and prescribing our products and the teams responsible for designing and developing them.

Skill set

• HNC, HND or degree in mechanical engineering, product design, biomedical engineering or a related discipline — or equivalent practical experience.
• A sound understanding of complex wheelchair provision, specialist seating and postural support.
• Strong technical troubleshooting, analytical and problem-solving skills, with a practical, hands-on approach.
• Excellent communication skills and the confidence to work with a wide range of people, from clinical specialists to wheelchair users and their families.
• A proactive, curious mindset, with a genuine interest in understanding problems, improving products and developing innovative solutions.
• A willingness to travel and work directly with customers in the field, alongside collaboration with internal teams.
• An understanding of medical device quality systems, particularly ISO 13485, would be advantageous.

Benefits:

• Free onsite parking.
• Free refreshments (tea and coffee).
• Casual dress.
• Company social events.
• Opportunity for company bonuses.
• Cost of living reviews carried out annually by the Directors.
• 20 days holiday plus bank holidays and your birthday off (to be taken any time in the year).
• Long service holiday accrual scheme where you gain 1 extra holiday day per year from 5-10 years’ service up to a maximum of 26 days.
• Life Insurance Scheme – 3x annual salary.

We have a positive, professional and welcoming environment; you will have the opportunity to work within a fully integrated multidisciplinary business. We offer good job security and stability with career development opportunities for the right candidate.

• Full time position.
• Hours are based on a 40-hour week, Monday to Friday 8.00am to 4.30pm with half an hour each day for lunch. No weekend, evening or bank holiday working.
• Salary commensurate with experience.
• Free internal training provided as required.
• Opportunities to progress, promote internally and up skill.

Due to the nature of the business being a manufacturing environment, working from home arrangements are not available.

Job Types: Full-time, Permanent

Benefits:

• Casual dress
• Company pension
• Free parking
• On-site parking

Education:

• Certificate of Higher Education (required)

Experience:

• Mechanical engineering: 1 year (preferred)
• Product Design: 1 year (preferred)
• Biomedical Engineering: 1 year (preferred)

Language:

• English (required)

Licence/Certification:

• Driving Licence (required)

Work authorisation:

• United Kingdom (required)

Work Location: On the road