Medical Equipment Sales Person jobs

This Vacacancy Is For a Future Talent Pool.

Applicants must be available to attend 2 selections stages in person: Psychometric Testing taking place 15th December and Face to Face Interviews taking place 14th January.

Great journeys start with great people
Here at LNER, we're shaping the future of rail on one of the UK's most iconic routes. From our high-speed Azuma fleet, redefining long-distance travel, to our next generation of trains, Serenza, this is a moment of real transformation for LNER. We're investing in cutting-edge technology, sustainability, and most importantly our people, to deliver outstanding experiences for our customers. There has never been a more exciting time to grow your career with LNER!

So, what exactly does a Train Manager do?
As a Train Manager, you'll be the one accountable leader and the driving force behind a safe, smooth, and exceptional travel experience. This is a high-profile role where you'll take charge of both the safe and punctual running of our services and the leadership of your on-board team — and while it's a big responsibility, it's also one of the most rewarding roles on the railway.

You'll be the heartbeat of the train, creating a safe and welcoming environment where your team thrives and customers feel valued. From coaching and supporting your crew to delivering top-tier service, you'll set the tone and lead by example. You'll make sure every detail — from clean carriages to working fixtures — is spot on, using technology and teamwork to keep standards high and customers happy.

You'll take personal responsibility for key operational tasks like door control, dispatch, and customer management, all while ensuring catering services in both First Class and retail areas are delivered promptly, hygienically, and with a smile. You'll also carry out ticket checks and promote on-board sales, helping to drive revenue while keeping things running smoothly.

When things don't go to plan, you'll be the calm, clear voice that keeps everyone informed — working closely with the driver and your team to share timely, accurate updates with customers and colleagues alike. You'll be accountable for your service's Customer Satisfaction (CSAT) scores, and you'll work with your manager to keep improving and innovating.

This is more than just a job — it's a chance to lead, grow, and make a real impact while travelling at 125 mph! And because this is a Department for Education funded apprenticeship, we're looking for someone who's ready to learn, develop, and embrace every opportunity. Our training is designed to set you up for success, embedding the apprenticeship standard into every step of your journey.

What you'll need
To be a great LNER Train Manager, you'll need more than just a uniform — you'll need passion, leadership, and a genuine desire to make every journey exceptional. We're looking for someone who:

• • Has a natural flair for customer experience — you're highly motivated, organised, and thrive on delivering legendary service, even under pressure.
  • Brings outstanding leadership and coaching skills, confidently assigning roles and responsibilities while inspiring your team to be their best.
  • Can build strong relationships and lead by example, encouraging colleagues to deliver exceptional service, even in challenging situations.
  • Has a proven track record of achieving customer experience, operational, and revenue targets.
  • Understands revenue and cost targets and knows how to drive commercial performance while complying with policies and procedures.
  • Ideally, you'll have some knowledge of ticketing, retailing, and LNER routes — but don't worry if you don't, we'll teach you everything you need to know to confidently support our customers with their travel queries.
  • Holds or is willing to obtain a Level 2 Food Hygiene qualification and understands the importance of food safety in delivering a great on-board experience.
  • Possesses strong communication and decision-making skills, with the ability to manage workload, prioritise effectively, and stay calm under pressure.
  • Is confident using technology and equipment to enhance the customer experience and support operational excellence.
  • Understands that the train environment — from cleanliness to fixtures and fittings — is part of the customer journey, and can manage these areas through smart resource deployment and collaboration.
  • Takes ownership of Customer Satisfaction (CSAT) scores, working with your line manager to develop and implement improvement plans.
  • Leads the team to deliver timely, hygienic, and high-quality catering services in both First Class and retail areas, maximising customer satisfaction and revenue.
  • Ensures effective ticket checks are carried out and actively promotes on-board sales, while complying with all retail and stock procedures.
  • Shares timely and accurate information with both customers and colleagues, especially during disruption, and works closely with the driver to keep everyone informed.
  • Is committed to achieving safety, revenue, and customer service targets, and is ready to complete operational competence standards as part of the role.
  • Has the ability to learn, understand, and consistently follow rules, procedures, and safety standards — a vital part of keeping our services running smoothly and safely.

To apply, you must be 18 or over due to the sale of alcohol on board. You'll also need to be flexible, as our services run nearly 24/7 — shift work and occasional overnight stays during training are part of the journey.

As this is a Department for Education funded apprenticeship, we're looking for individuals who are committed to learning and development. If you're 18, you'll need to have achieved GCSE grade 9-4 (or Level 2 equivalent) in English and Maths. If you're 19 or older, we'll ask for any prior attainment evidence, but don't worry if you don't have it — your application will still be considered.

All applicants will complete psychometric testing and a bksb Initial and Diagnostic Assessment in English and Maths to ensure you get the right support throughout your apprenticeship.

Please note: if you already hold or are working towards a Level 2 Passenger Transport Operative qualification, we won't be able to progress your application at this time.

Want to know more about apprenticeships? Then head over to our dedicated page Apprenticeships | LNER Careers

You'll enjoy

• • Free travel on LNER, plus 75% off other companies' tickets (for you and your dependants).
  • Discounted international train tickets (after one year's service).
  • 50% discount on LNER tickets for friends and family.
  • Generous pension scheme.
  • Annual cycle to work schemes/electric vehicle scheme.
  • Discount, savings and cashback scheme from top retailers.
  • Health and wellbeing schemes and discounts.
  • A host of training opportunities to help further your career.
  • Rewards and awards to recognise when you shine.

Advertised Salary is inclusive of £3979 London Weighting. Upon completion and successful assessment the salary will rise to £50,447 inclusive of London Weighting.

Life at LNER
We're on a mission to become the UK's most loved, forward-thinking, and responsible train operating company in the UK. This means making a real difference by doing the right thing for our customers, our people, and the communities and destinations we serve. Together, we're shaping the future of rail travel through our passion, our innovation, and our extraordinary people. Our people are at the heart of everything we do. We're committed to creating an inclusive and engaged culture that supports everyone at every stage of their journey. This means that when you're with LNER, you can truly be yourself—and it's why so many of our colleagues choose to stay and grow with us.

• • Diversity and inclusion - We are passionate about building a diverse and inclusive workforce that reflects the communities we serve. We actively create opportunities to inspire and attract diverse talent to join LNER. We are committed to supporting all candidates, so if you require any adjustments or assistance at any stage of the recruitment process, please let us know.
  • Developing our people - We're creating a learning culture that enables our people to be the best they can be. We support development and career journeys with the right tools and resources, aligned to our people priorities: readiness for Great British Rail, the future world of work and strong, people focused leadership that delivers for our people, customers, and business.
  • Health and wellbeing - To create a culture where our people can perform at their best, the physical health and mental wellbeing of our people is of paramount importance to us.

Disclosure and Barring Service (DBS) check
At LNER, safety is our top priority. If your application is successful and you're new to the business, we'll carry out a basic DBS check as part of our pre-employment process. This is only takes place once a conditional job offer has been made. The DBS check looks for any unspent convictions and conditional cautions under the Rehabilitation of Offenders Act (ROA) 1974. If there's evidence of an unspent conviction or a conditional caution, the details of these will be reviewed internally by a cross functional panel on a case-by-case basis before a final offer of employment is confirmed. Please note that in some cases, this may result in an offer being withdrawn. Further information on how we collect and use this data is available on our privacy notice.

Medical screening
We're a safety conscious business, so when joining LNER in any role you'll need to pass a medical screening and a drugs and alcohol test before we can confirm an unconditional job offer. For safety-critical roles, a safety-critical medical will also be required. Our Talent Team will be on hand to guide you through the process and will send you a medical questionnaire by email. Once complete, this will go directly to our in-house Health and Wellbeing team who will contact you to arrange a convenient location, date and time for your medical appointment. We currently have clinics in Kings Cross, Doncaster, Newcastle and Edinburgh. The sooner we can do it, the better, so please try to be flexible with your availability. Once your medical is approved, we'll finalise any last details and look forward to you joining the team!

How to apply
We have fantastic opportunities for people from all different backgrounds, so now is the time to join the team at LNER.

We do things a little differently at LNER and offer all applicants applying for this role a text-based interview designed to help you put your best foot forward. This process is backed by AI, but managed by humans. Please do not include any personal information in your responses. We only need to hear about your skills and experiences. Click ‘Apply Now' and start your journey here!