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    • Benefits: 27 days annual leave plus bank holidays with accrual to 29 and 33 days with continuous service, Company sick pay provision with continuous service,…
    • You’ll maintain and service medical equipment, ensuring high standards of care and customer satisfaction.
    • Knowledge of medical equipment such as profiling beds,…
    • Replacing and installing service parts.
    • The next day you'll be fault-finding on a system, carrying out warranty work, or completing a planned service visit.
    • Prior fault-finding experience within a field service environment is a plus.
    • Field service experience is preferable, but not essential.
    • Minimum 3 years' experience in a field service, commissioning, support, maintenance or similar engineering role.
    • Perform servicing, repairs and upgrades.
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    • Experience working in a field service or maintenance environment.
    • Complete detailed service reports and maintain accurate records.
  • View similar jobs with this employer
    • Must have a service or maintenance background.
    • Adhering to timeslots and liaising with service users if this is not possible.
    • Hours: 40 hours per week *.
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    • Cover reactive call-outs and urgent service level agreements.
    • Perform routine safety checks and scheduled servicing on medical lifting aids.
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    • Must have a service or maintenance background.
    • Adhering to timeslots and liaising with service users if this is not possible.
    • Due to our continuing growth strategies, we now require another Field Service Engineer to service and install our Company range of Garage equipment to…
    • Experience as a service, maintenance or field engineer.
    • Respond to reactive call-outs and urgent service level agreements.
    • Company vehicle and fuel card.
    • Feed field experience back into our engineering teams.
    • Complete accurate service reports, maintenance records and customer documentation.
    • Accurately completing service reports and documentation.
    • Building and maintaining strong customer relationships while delivering excellent service Collaborating…
    • Maintain and calibrate service tools and test equipment.
    • Benefits: *In-house training and support/ Company pension / Company vehicle / Fuel benefit scheme /…
    • Candidates will have experience in the machinery industry and have had a minimum of 3 years in a field service role.

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Job details

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Annual leave, Sick pay, Employee assistance programme
Reading

Full job description

AJM Healthcare
Role: Field Service Engineer
Benefits: 27 days annual leave plus bank holidays with accrual to 29 and 33 days with continuous service, Company sick pay provision with continuous service, Employee Assistance Programme, Blue Light Discount Card

Please note that this role will be based from our Harrow Service Centre and working for our West Berkshire Wheelchair Service Contract.

AJM Healthcare is a leading provider of wheelchair & community equipment services to the NHS and the Private Sector. We have over 35 years experience in these sectors and see ourselves as innovators helping increase independence, offering choice and personalisation, while delivering better outcomes. Our team provide a caring, user-centric and holistic approach that is tailored to each individual.

What we are looking for:

We are seeking to recruit an enthusiastic Field Service Engineer to join our logistics team in the maintenance of wheelchairs for our NHS wheelchair users within the surrounding areas whilst ensuring great customer experience is maintained throughout. The successful candidate will be an experienced maintenance/mechanical professional who will demonstrate an empathic and resilient manner when faced with challenging situations. They will showcase willingness to always go the extra-mile for all of our patients.

Key Responsibilities:

  • Be responsible for the delivery, collection, installation and repairing of wheelchairs in patients homes and other various locations across the local region.
  • Understanding and demonstrating the correct functionality and safe installation of items, repair and replace any damaged or faulty stock items.
  • Appropriate and accurate processing of all paperwork.
  • Ensuring vehicle maintenance, including safety checks.
  • Follow correct PPE regulations and compliance with infection control processes.
  • Participating in the on-call rota (with an enhanced allowance during this period).

To be considered for this role, you must hold a valid UK driving license with no more then 6 valid points on for insurance purposes.

For an informal discussion about this role, please contact the HR Department at careers@ajmhealthcare.org. To be considered for this role, please click apply now to complete our application form. No stand-alone CVs will be accepted.

Closing Date: 16th October 2026

This position is working in a regulated environment and will therefore be subject to an enhanced DBS disclosure check. Cost will be covered by the Company.

AJM Healthcare is an equal opportunities employer who is committed to equality in the workplace and does not discriminate based on race, gender, religion, marital status, age, physical or mental disabilities, medical condition. AJM will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. Please note, during certain high volume recruitment times, AJM may wish to limit the overall number of interviews offered to both disabled people and non-disabled people.

Reference: VA1458

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