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    • Experience in field service, maintenance, or a related technical role (desirable but not essential – training provided).
    • A valid UK driving licence.
    • Previous field service or customer-facing experience.
    • Produce detailed service reports and calibration certificates.
    • Location:* Field Based (UK-Wide Travel).
    • A manufacturer of healthcare equipment which includes hoists, slings, medical beds, evacuation equipment & nurse call systems, are seeking Engineer's as they…
  • View similar jobs with this employer
    • Experience in field service, maintenance, or a related technical role (desirable but not essential – training provided).
    • A valid UK driving licence.
  • View similar jobs with this employer
    • Efficiently oversee service schedules to reduce downtime for our customers.
    • Engage with customers to grasp their needs and deliver outstanding customer service.
    • This is a field-based role.
    • To be hands on in the field which will require working in many different types of environments.
    • Job Types*: Full-time, Permanent.
  • View similar jobs with this employer
    • Field service, installation or maintenance roles.
    • Ensuring accurate completion of service records and documentation using company systems.
  • View similar jobs with this employer
    • Previous experience in field service , maintenance, or a similar technical role is desirable.
    • Maintain accurate service records and submit reports as required.
    • Install, service, and repair gaming/electromechanical equipment.
    • £28,000–£36,000 inc. OTE £3,000 bonus.
    • East Midlands, Nottingham depot (NG13).
  • View similar jobs with this employer
    • Previous experience in field service , maintenance, or a similar technical role is desirable.
    • Maintain accurate service records and submit reports as required.
  • View similar jobs with this employer
    • Efficiently oversee service schedules to reduce downtime for our customers.
    • Engage with customers to grasp their needs and deliver outstanding customer service.
    • Experience in an engineering, maintenance or field service role.
    • Provide on-site and remote technical support to customers, including under service contracts.
  • View similar jobs with this employer
    • Proven Field Service Technician Experience: Previous experience in a field technician role, preferably in field service, installation, construction, or a…
  • View similar jobs with this employer
    • Excellent communication and customer service skills.
    • Complete service reports, update computer records and liaise with suppliers regarding spare parts.
    • Complete all service documentation accurately and on time.
    • Experience in a field-based engineering or technical support role.
    • Full, valid UK driving licence.

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Job Post Details

Field Service Technician - Reading
Craftex Cleaning Systems Ltd
Reading
£30,000 - £35,000 a year
Full-time
Apply now

Job details

£30,000 - £35,000 a year
Company car, Private medical insurance, Free flu jabs
Full-time
Reading

Full job description

About Us

Craftex Cleaning Systems Ltd is a leading provider of professional cleaning equipment and solutions across the UK. We pride ourselves on delivering high-quality products, outstanding customer service, and dependable technical support. As we continue to grow, we are seeking a skilled and motivated Field Service Technician to join our service team.Job Summary
We are seeking a skilled and motivated Field Service Technician to join our team. The successful candidate will be responsible for the servicing, maintenance, repair, and installation of floor cleaning machines across our customers’ sites. This role also includes customer training, new-site equipment setups, and occasional demonstrations of equipment for prospective clients.

You will work closely with our Helpdesk team, who will schedule your daily jobs. Once on site, you will diagnose faults, determine required parts, carry out repairs or servicing, and complete the relevant job documentation accurately.

This role includes installation of the Clean Zero system, which requires plumbing-in work as part of the setup.

The ideal applicant will possess strong problem-solving skills, excellent communication abilities, and a proactive approach to service delivery.

Responsibilities

  • Attend customer sites as scheduled by the Helpdesk team.
  • Diagnose mechanical and electrical faults on floor cleaning machines.
  • Carry out maintenance, servicing, and repairs to a high standard.
  • Identify required parts and report findings through job sheets.
  • Install and set up cleaning equipment at new customer sites.
  • Conduct customer training on correct operation and maintenance of equipment.
  • Perform demonstrations of cleaning machinery and systems for potential clients.
  • Install the Clean Zero system, including necessary plumbing work.
  • Maintain van stock levels and ensure equipment and parts are well organised.
  • Provide excellent customer service and represent Craftex professionally at all times.
  • Follow company policies regarding health, safety, and PPE usage.

Qualifications

Essential:

  • Basic mechanical and electrical knowledge.
  • Experience in field service, maintenance, or a related technical role (desirable but not essential – training provided).
  • Ability to diagnose faults and work independently.
  • Confidence in customer-facing situations.
  • A valid UK driving licence.
  • Basic toolkit (industry-specific tools provided).

Desirable:

  • Experience in servicing or repairing cleaning equipment or similar machinery.
  • Plumbing experience (advantageous for Clean Zero installations).

What We Provide

  • Company van
  • Mobile phone and tablet
  • Van stock
  • Uniform and full PPE
  • Industry-specific tools
  • Comprehensive training and ongoing support

Job Type: Full-time

Pay: £30,000.00-£35,000.00 per year

Benefits:

  • Company car
  • Free flu jabs
  • Private medical insurance

Experience:

  • Field Service: 1 year (preferred)

Language:

  • English (required)

Licence/Certification:

  • Driving Licence (required)

Work authorisation:

  • United Kingdom (required)

Work Location: On the road

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