Medical Office Administration jobs

An opportunity has arisen within Gourock Medical Practice for a motivated, compassionate, forward thinking Health Care Assistant, preferably with primary care experience, to join the multi-disciplinary team. The practice team consists of 5 GP partners, 2 ANP's, 2 Practice Nurses, 1 Health Care Assistants and a very supportive administration and reception team.

We believe this to be an exciting opportunity for a Health Care Assistant who would like to apply their skills in general practice.

The successful candidate will support our clinical team in providing safe, effective, and patient-centred care while promoting health and wellbeing within our local community.

Job description

To work as part of the primary care team, providing high-quality patient care under the direction and supervision of registered nurses and General Practitioners (GPs). The Healthcare Assistant will support the delivery of safe, effective, and patient-centred care while promoting health, preventing illness, and assisting with chronic disease management.

Key Responsibilities

Clinical Duties

• Undertake new patient health checks.
• Measure and record:
• Blood pressure
• Pulse
• Respiratory rate
• Temperature
• Height and weight
• Body Mass Index (BMI)
• Perform venepuncture.
• Record observations accurately within the clinical system.
• Assist with infection prevention and control procedures.

Health Promotion

• Promote healthy lifestyle choices.
• Provide smoking cessation advice .
• Encourage participation in national screening programmes.
• Support patients with weight management advice.
• Signpost patients to appropriate health and community services.

Patient Care

• Ensure patients are treated with dignity, respect, and compassion.
• Maintain patient confidentiality at all times.
• Obtain informed consent before carrying out procedures.
• Recognise deterioration or concerns and escalate appropriately.
• Provide reassurance and support to patients and carers.

Administrative Responsibilities

• Maintain accurate and timely patient records.
• Use electronic clinical systems effectively.
• Manage clinical stock and supplies.
• Clean and prepare clinical rooms.
• Ensure equipment is maintained and calibrated.
• Participate in audit activities where required.

Infection Prevention and Control

• Follow infection prevention and control policies.
• Maintain a clean and safe clinical environment.
• Dispose of clinical waste appropriately.
• Use personal protective equipment (PPE) correctly.

Safeguarding

• Understand safeguarding responsibilities for children and vulnerable adults.
• Report concerns in accordance with practice policies.
• Complete mandatory safeguarding training.

Professional Responsibilities

• Work within the scope of competence.
• Maintain professional boundaries.
• Participate in annual appraisal.
• Undertake mandatory and role-specific training.
• Support students and new staff where appropriate.

Quality and Governance

• Participate in clinical audits.
• Report incidents, accidents, and near misses.
• Contribute to quality improvement initiatives.
• Comply with practice policies and NHS standards.

Communication

• Communicate effectively with:
• Patients
• Carers
• GPs
• Nurses
• Reception staff
• Community services
• Secondary care providers
• Maintain effective verbal and written communication.

Person Specific Qualifications

Desirable

• Venepuncture certification
• NHS Health Check training
• Chronic disease management training

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Full training will be provided as appropriate.

We are seeking a hard working and enthusiastic person with great communication skills and strong attention to detail. The successful applicant should be comfortable working in a fast paced environment and cope well under pressure.

You will be working between 20-25 hours a week over 4/5 days which includes 8am starts and 6pm finishes.

Benefits:

• Company pension

Ability to commute/relocate:

• Gourock PA19 1AQ: reliably commute or plan to relocate before starting work (required)

Education:

• GCSE or equivalent (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person