Skip to main content
Post your CV and find your next job on Indeed!

Medical Office Front Desk jobs

Sort by: -
    • Experience handling patient payments or front-desk invoicing.
    • Process patient payments and invoices at the front desk where required.
    • Perform regular stock checks for medical supplies, consumables, and equipment.
    • Previous experience in a healthcare administration, clinical receptionist, or…
    • Experience with private medical insurance billing and administration.
    • Manage private medical insurance billing, invoicing, and insurer communication.
    • Completing GP referrals and completing medical questionnaires.
    • Strong understanding of medical terminology and healthcare procedures.
    • Pay: From £14.00 per hour.
    • Your rate of pay will be dependent on experience and what you can bring to the role.
    • Must be a good team player with excellent computer skills, self-motivated…
    • Primrose Lane Medical Centre is a busy GP practice with 10,000 patients serving Rosyth and surrounding areas.
    • A professional manner with excellent communication…
    • View all Primrose Lane Medical Centre jobs - Dunfermline jobs
    • Salary Search: Medical Receptionist salaries in Dunfermline
    • Deliver a polished and welcoming front-of-house experience.
    • Have 5+ years’ experience in a busy reception role – ideally in a *medical, dental, or high-end…
    • Provide ongoing training and support in customer service, front desk administration and clinic systems.
    • You will be responsible for managing a busy front desk,…
    • Prior office experience demonstrating strong organizational skills and attention to detail.
    • Administrative experience in a healthcare or medical setting is…
    • Assist with front desk duties including greeting patients and managing daily clinic operations.
    • Confidence to support Front of House when needed.
    • The front of desk is responsible for all functional duties of clinical administration: phone and email enquiries handling, conversations and bookings, medical…
  • View similar jobs with this employer
    • General housekeeping, filing and office support.
    • Medical administration : 1 year (required).
    • Typing of clinical related documents from Clinicians dictations…
  • View similar jobs with this employer
    • General housekeeping, filing and office support.
    • Medical administration : 1 year (required).
    • Typing of clinical related documents from Clinicians dictations…
    • Process patients change of address – computer data and medical records (have knowledge of Practice area).
    • When last to leave at the end of the day, ensure that…
    • Parkway Dentalcare is seeking an experienced and highly organised Dental Receptionist to join our friendly and professional team.

Job Post Details

Receptionist - job post

Bridge Clinic London
1-5 Christopher Place, London NW1 1JF
£24,420 - £25,000 a year - Full-time

Job details

Pay

  • £24,420 - £25,000 a year

Job type

  • Full-time

Location

1-5 Christopher Place, London NW1 1JF

Full job description

Updated. Healthcare experience is now an essential requirement rather than a nice-to-have, and I've adjusted the surrounding language to match, including removing the "training will be provided for beginners" framing since you're no longer hiring novices.

Receptionist/Administrator, Bridge Clinic London

About us

Bridge Clinic London is a specialist fertility clinic based in Kings Cross, London, providing high-quality, personalised fertility care. We are licensed by the Human Fertilisation and Embryology Authority (HFEA) and regulated by the Care Quality Commission (CQC). Our patients are at the heart of everything we do, and every member of our team plays a part in making their experience a positive one.

The role

We are looking for a warm, professional and highly organised Receptionist/Administrator with healthcare experience to be the face of our clinic. As the first point of contact for our patients, both in person and on the phone, you will set the tone for their entire experience with us. Beyond the front desk, you will provide administrative support across the clinic and play an active part in coordinating each patient's journey, maintaining the clinic's patient logs and tracker so that every patient is followed up at the right time and nothing falls through the cracks. Fertility treatment can be an emotional journey, so this role calls for someone who combines efficiency with genuine empathy, discretion and care.

Key responsibilities

  • Welcome patients and visitors warmly and professionally, ensuring every arrival feels looked after from the moment they walk in
  • Answer incoming calls promptly and courteously, directing enquiries appropriately and taking accurate messages
  • Book, amend and confirm patient appointments using the clinic's booking and patient record systems, keeping clinicians' diaries running smoothly
  • Manage the patient journey from enquiry through to treatment, coordinating with clinical and administrative colleagues so each patient moves smoothly through their pathway
  • Maintain the clinic's patient logs and patient tracker, recording enquiries, registrations, appointments and follow-ups accurately and keeping them up to date daily
  • Monitor the tracker to flag upcoming appointments, outstanding actions and follow-ups due, escalating to the relevant role where needed
  • Register new patients and maintain accurate, up-to-date patient records, handling all information in line with UK GDPR and the clinic's confidentiality policies
  • Manage incoming and outgoing correspondence, including email and post, ensuring timely distribution and response
  • Provide administrative support across the clinic, including filing, scanning, photocopying, document organisation and preparation of routine documents
  • Keep the reception and waiting areas tidy, calm and welcoming at all times
  • Process patient payments and invoices at the front desk where required

What we are looking for

Essential

  • Previous experience in a healthcare setting, such as a clinic, hospital, GP practice or similar patient-facing environment
  • A warm, composed and professional manner, with the sensitivity to support patients who may be anxious or going through a difficult time
  • Excellent verbal and written communication skills and confident telephone etiquette
  • Strong organisational skills and the ability to prioritise and manage multiple tasks in a busy clinical environment
  • Meticulous accuracy and attention to detail, particularly in maintaining patient logs, trackers and records where completeness matters
  • Absolute discretion and a clear understanding of patient confidentiality and its importance in a regulated clinical setting
  • Good IT skills, including Microsoft Office (Word, Excel, Outlook)
  • The ability to work both independently and as part of a close-knit team

Desirable

  • Experience in a fertility, IVF or women's health setting
  • Familiarity with clinic booking systems, patient record systems or patient trackers (full training on our systems will be provided)
  • Experience handling patient payments or front-desk invoicing

What we offer

  • A supportive, friendly team environment where your contribution is visible and valued
  • Full training on our systems and processes
  • The opportunity to grow your healthcare administration experience within a respected, regulated clinic
  • A meaningful role where your work directly contributes to patients' care and experience

Appointment is subject to satisfactory references, right to work verification

Pay: £24,420.00-£25,000.00 per year

Work Location: In person

Let Employers Find YouUpload Your Resume