Medical Practice Manager jobs in Stainland

Job Overview

We are seeking a new manager responsible for the smooth and efficient day-to-day running of a mixed NHS/Private dental practice, combining practice management, administration, patient care and front-of-house responsibilities. Providing a professional, welcoming and friendly service to patients while ensuring the practice operates effectively and in line with relevant policies and procedures.

• Managing the daily operations of the dental practice, including staff coordination, rotas, appointments and general administration.
• Leading and supporting the reception team, ensuring patients receive a high standard of care and service.
• Managing patient bookings, cancellations, recalls and appointment schedules efficiently.
• Welcoming patients, handling telephone and email enquiries, and responding to queries in a professional and confidential manner.
• Managing patient records, correspondence and general practice documentation, maintaining accuracy and confidentiality.
• Supporting clinicians and the wider dental team to ensure the practice runs smoothly and appointments are managed effectively.
• Handling patient concerns and complaints sensitively, resolving issues where possible and escalating appropriately.
• Managing payments, invoices and other financial administration, where required.
• Supporting staff with day-to-day queries, training and maintaining high standards of professionalism.
• Assisting with compliance, health and safety, infection control, practice policies and regulatory requirements.
• Maintaining a clean, organised and welcoming reception and practice environment.
• Demonstrating excellent communication, organisation and customer-service skills while managing multiple priorities in a busy healthcare setting.

Qualifications

• Proven supervising experience in a management or leadership role within healthcare settings.
• Strong management skills with the ability to oversee multiple departments effectively.
• Excellent communication skills with the ability to motivate teams and foster positive patient relationships.
• Detail-oriented with strong organizational skills to manage multiple priorities efficiently

Pay: £25,420.00-£55,790.83 per year

Benefits:

• Free parking
• On-site parking

Work Location: In person