Medical Practice jobs in Norfolk

Overview

Join our dynamic healthcare team as a Medical Secretary/Administrator, where your organizational skills and friendly demeanor will be essential in creating a smooth and welcoming environment for patients and staff alike. In this vital role, you will manage appointment scheduling, handle administrative tasks with precision, and ensure seamless communication within the medical practice. Your proactive approach and attention to detail will contribute directly to delivering exceptional patient care and operational efficiency.

Responsibilities

• Greet patients warmly and assist with check-in procedures to foster a positive first impression.
• Schedule, reschedule, and confirm patient appointments .
• Maintain accurate and confidential patient records, ensuring all documentation complies with privacy regulations.
• Answer incoming phone calls promptly, providing information or directing inquiries to the appropriate medical staff.
• Manage correspondence, including emails, faxes, and mail, ensuring timely distribution and follow-up.
• Coordinate with medical professionals to facilitate smooth clinic operations and support daily administrative needs.
• Assist with billing processes, insurance claims, and payment collections as needed to support financial workflows.

Requirements

• Proven office experience with strong organizational skills and attention to detail.
• Prior administrative experience in a healthcare setting is highly desirable.
• Excellent communication skills, both verbal and written, to interact effectively with patients and team members.
• Proficiency in office software such as Microsoft Office Suite or similar programs.
• Ability to multitask efficiently in a fast-paced environment while maintaining professionalism.
• Knowledge of medical terminology and confidentiality standards is a plus but not mandatory.

Embark on a rewarding career where your dedication and involvement makes a real difference! We are committed to fostering an inclusive environment that values your contributions.

Pay: From £14.00 per hour

Expected hours: 27.5 per week

Benefits:

• Casual dress
• Free parking
• On-site parking

Ability to commute/relocate:

• Norwich NR4 7QG: reliably commute or plan to relocate before starting work (required)

Experience:

• medical : 2 years (required)

Language:

• fluent English (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person