Medical Reception Supervisor jobs

We are currently looking for a station supervisor to work at each base station across Scunthorpe, Peterborough and Nottingham on a one-year secondment which may lead to a permanent position.

The role of the station supervisor will be responsible for the following duties:

• Liaise with the Operations Supervisors and the Logistics team.
• Take part in regular reporting and operations meetings where necessary.
• Oversite of the logistics team on site
• Obtain statements for the Operations Supervisors when necessary to aid investigations.
• Oversee the responsibility for the stores and gas levels of stock, making sure that service delivery isn’t affected.
• Monitor controlled drugs along with the Paramedic and Technician Drugs bags.
• Audit medication levels and escalate any discrepancies found.
• Assist the HR and Training department with chasing the staff members for outstanding compliance documents.
• Identify any trends of sickness, reporting this to the Operations Supervisors to complete necessary return to work meetings.
• Assist with statutory and mandatory training when needed.
• Carry out station audits in line with CMS and CQC’s requirements and record the findings.
• Oversee the responsibility for Infection, prevention and control onsite.
• Oversee the responsibility for waste management.
• Carry out local inductions for your area.
• Be responsible for compliance in information governance.
• Be responsible for Health and Safety over the site.
• Be responsible for station security.
• Maintain up to date notice boards on station
• Monitor crew and vehicle booking on times and identify trends.
• Monitor and maintain IPC and dress code policy adherence.
• Assist with On-call duties.

Qualifications:

• Must be either an ECA, EMT or Paramedic.
• Must Be up to date with Statutory and Mandatory Training.
• Must Hold a C1 Driving Licence.

Skills;

The successful candidate will demonstrate:

• Excellent communication and interpersonal skills, with the confidence to engage effectively with ambulance crews, colleagues, managers and partner organisations.
• Sound judgement and decision-making, particularly when responding to operational pressures, incidents or unexpected challenges.
• Strong organisational and prioritisation skills, with the ability to manage competing demands while maintaining a clear focus on patient safety and service delivery.
• Effective problem-solving skills, with a practical and proactive approach to resolving operational issues.
• The ability to manage conflict and challenging situations professionally, fairly and constructively.
• A commitment to staff wellbeing, recognising the pressures associated with working in an emergency service environment and creating a supportive and inclusive team culture.
• An understanding of health, safety, risk management and operational compliance, ensuring that staff, patients and the public remain safe.
• The ability to lead and support change, helping colleagues adapt to new policies, processes, technology and ways of working.
• Good administrative and IT skills, with the ability to maintain accurate records, produce reports and use relevant operational systems effectively.

About CMS

Central Medical Services Ltd is a professional, reliable, private medical service working for both the NHS and private clients alike.

We operate a 24/7 private ambulance and medical service. Catering for either short notice or pre-planned assignments throughout the UK.

As an experienced company we bring with us a vast wealth of experience from the NHS, private and voluntary sectors with an aim to provide high quality medical and ambulance services, truly believing in patient care and customer service.

If you are an ECA, EMT or Paramedic who is passionate about supporting frontline ambulance staff and making a positive difference to patients and communities, we would welcome your application.

Benefits:

• On-site parking

Licence/Certification:

• Category C1 Licence (required)
• Driving Licence (required)

Work Location: In person