Medical Reception Supervisor jobs

This is an exciting opportunity to work within the Osteoporosis service based at the Metabolic Bone Centre, Northern General Hospital .

We are looking for an enthusiastic individual to join our secretarial team to actively support the provision of an efficient, high quality and comprehensive secretarial and administrative service to a team of consultants to aid their direct clinical care and their wider non-clinical duties.

The successful candidate will have a methodical approach to work, be extremely well organised and have a flexible attitude incorporating the Trust PROUD values.

With a clear understanding of patient confidentiality as well as a background in an administrative setting this post would ideally suit an individual wanting to further their experience in a secretarial background.

Previous experience would be advantageous.

Effective computer skills are essential and experience of using a hospital computer system would also be desirable.

To work closely with the medical secretary team to ensure a seamless level of support to all medical and nursing staff within your area of responsibility in line with existing and changing requirements.

To support a team of Metabolic Bone/Osteoporosis Consultants and the department by undertaking a comprehensive secretarial and administrative service.

To be the first point of contact for patients, relatives, carers, GPs, consultants (internal and external), medical staff, community and nursing staff, administrative staff, local ICB’s, (in accordance with Trust guidelines), using judgement to establish the validity and priority of the contact.

To type patient correspondence and accurately maintain records of patient correspondence.

To maintain an effective investigation tracking system to actively ensure that all outstanding tests are followed up. On receipt of urgent results, ensure that they are communicated to the relevant person and follow up is arranged.

The post holder will ensure workload is managed in a timely and accurate manner, with meticulous attention to detail with escalation of any capacity or target issues.

This vacancy is advertised on a fixed term contract basis for a period of 12 months due to the short term funding for the role. The fixed term contract status of the post holder will be reviewed in accordance with the Trust's legal obligations regarding fixed term contracts taking into consideration the ongoing source of the funding and the requirement for the post to be maintained.

Please note all existing NHS staff will only be considered on a secondment basis. This must first be agreed with your current line manager.

You will be working for an organisation which values and respects all its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.