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Medical Reception jobs in Leeds LS19

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    • Ensure the delivery of an efficient, professional, and patient-focused reception service across all practice sites.
    • Supportive and friendly management team.
    • View all Spring Hall Group Practice jobs - Halifax jobs - Receptionist jobs in Halifax
    • Salary Search: Reception Team Leader salaries in Halifax
    • A high-quality wellbeing package including medical cover, counselling, physiotherapy, fast track medical cover, care service and a 24-hour GP helpline.
    • The successful candidate must be self-motivated, pro-active, be able to work on their own initiative, have a good working knowledge of office procedures with…
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    • To co-ordinate the paperwork and reception of all deliveries to the plant, including that of suppliers and contractors.
    • Operate fork Lift truck if required.
    • Provide professional reception cover for both office buildings.
    • Ensure reception and office areas comply with health, safety and security standards.
    • Shift Timings – Day shifts – candidates must be flexible and available to work Monday to Friday.
    • You will be working in a site-based role within the public…
    • A high-quality wellbeing package including medical cover, counselling, physiotherapy, fast track medical cover, care service and a 24-hour GP helpline.
    • Complete daily reception logs, shift handovers and administrative tasks accurately.
    • Carry out reception and communal area inspections to maintain high…
    • The role also includes practical reception and administrative responsibilities such as processing changes to patient details, monitoring emails, handling…
    • Ensure reception and waiting areas are kept neat and tidy.
    • Provide general assistance to the practice team and project a positive and friendly image to patients…
    • Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice.
    • Chaperoning for doctors and nurses.
  • View similar jobs with this employer
    • Processing patient registrations and updating medical records.
    • Previous reception, customer service or healthcare experience is desirable but not essential, as…
    • Provide efficient reception desk duties and greet patients and visitors in a courteous manner.
    • Coordinate the reception desk automated patient check-in computer…
    • Reception - Relief Cover, to receive and process all visitors to the office, especially clients in a helpful, friendly and professional manor in accordance with…
    • We require an individual who is actively able to multi-task, work under pressure and maintain the highest customer service standards.

Job Post Details

Reception Team Leader - job post

Spring Hall Group Practice
172 Spring Hall Lane, Halifax HX1 4JG
£27,000 - £29,000 a year - Permanent, Full-time

Job details

Pay

  • £27,000 - £29,000 a year

Job type

  • Permanent
  • Full-time

Location

172 Spring Hall Lane, Halifax HX1 4JG

Benefits

Pulled from the full job description

  • Annual leave
  • Free parking
  • Company pension
  • On-site parking

Full job description

GP Reception Team Leader

Spring Hall Practice Group | Full-Time | Competitive Salary & Excellent Benefits

Spring Hall Practice Group is looking for an enthusiastic and experienced Reception Team Leader to join our management team on a permanent, full-time basis.

We are a well-established and growing GP Practice Group with five surgeries, committed to delivering outstanding patient care and supporting the health and wellbeing of our local communities.

About the Role

As Reception Team Leader, you will provide professional leadership, guidance, and day-to-day support to our Reception and Patient Services teams. Working closely with the Operations Managers and other Team Leaders, you will help drive service improvements, implement effective operational processes, and ensure the smooth delivery of high-quality patient services across all sites.

This is an exciting opportunity for someone who enjoys leading people, managing change, and improving systems while maintaining an excellent patient experience.

Key Responsibilities

  • Lead, motivate, and support the Reception team, promoting a positive and high-performing culture.
  • Ensure the delivery of an efficient, professional, and patient-focused reception service across all practice sites.
  • Work collaboratively with the Operations Managers and Patient Services Team Leaders to improve operational processes and workflows.
  • Support the implementation of change management initiatives and service improvements.
  • Monitor team performance, identify training needs, and support staff development.
  • Ensure practice policies, procedures, and NHS standards are consistently followed.
  • Manage staffing levels, rotas, annual leave, and sickness absence to maintain service delivery.
  • Act as the link between the Reception, Administration, and wider Practice teams to promote effective communication and collaboration.
  • Handle complex patient queries and support the resolution of complaints where appropriate.
  • Contribute to strategic planning and continuous improvement initiatives across the Practice Group.

About You

The successful candidate will have:

  • Previous experience leading or supervising a reception or customer service team, ideally within a healthcare or NHS setting.
  • Excellent leadership and people management skills.
  • Strong organisational skills with the ability to prioritise and manage multiple tasks.
  • Outstanding communication and interpersonal skills.
  • Experience implementing operational improvements and supporting change.
  • A proactive approach to problem-solving and decision-making.
  • A commitment to delivering exceptional patient care and customer service.
  • Good IT skills and experience using clinical systems (EMIS Web experience would be advantageous).

What We Offer

  • Competitive salary.
  • NHS Pension Scheme.
  • Ongoing training and career development opportunities.
  • Supportive and friendly management team.
  • Employee wellbeing initiatives.
  • The opportunity to make a real difference within a growing and forward-thinking Practice Group.

If you are a motivated leader who is passionate about delivering excellent patient services and developing high-performing teams, we would love to hear from you.

Pay: £27,000.00-£29,000.00 per year

Benefits:

  • Free parking
  • On-site parking

Work Location: In person

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