Medical Receptionist Administrator jobs

Job Title: Legal Receptionist & Administrative Assistant

Location: Premier Solicitors, Bedford.

Premier Solicitors is seeking an enthusiastic and professional individual to join our reception team as a Legal Receptionist & Administrative Assistant. This role plays a vital part in the daily operations of the firm, ensuring excellent client service and efficient front-of-house management.

Key Responsibilities:

• Manage incoming calls via the switchboard, directing them to the appropriate extensions efficiently.
• Greet and assist clients and visitors in a professional and courteous manner.
• Keep clients informed of any appointment delays and provide general assistance.
• Accurately relay messages via email or telephone in a timely manner.
• Maintain and update the room booking system to ensure scheduling of meetings.
• Assist with accounts administration, including cash handling and cheque preparation.
• Ensure that all relevant charges and bills are correctly recorded in the accounts system.
• Maintain confidentiality and adhere to data protection regulations at all times.
• Sort and date-stamp all incoming post and correspondence and prepare outgoing post using the franking machine.
• Oversee the organisation and upkeep of the reception area, ensuring it remains presentable and professional.
• Assist in managing junior reception team members and providing guidance where necessary.

Person Specification:

The ideal candidate will have the following skills and attributes:

• Strong organisational skills with the ability to multitask effectively.
• Excellent communication skills, both written and verbal.
• Good time management and the ability to work efficiently under pressure.
• A polished and professional demeanour.
• A well-presented appearance suitable for a corporate environment.
• Ability to work independently and collaboratively as part of a team.
• A professional telephone manner with a customer-focused approach.

Essential Requirements:

• A minimum of 12 months' experience in a receptionist or customer-facing role (e.g., retail or hospitality). Legal sector experience is not essential.
• Competence in using office software and a willingness to learn new systems.

Desirable (but not essential) Skills:

• Prior experience with accounts administration.
• Familiarity with the Solicitors’ Accounts Rules.
• Previous experience in mentoring or overseeing junior team members.

Additional Information:

• This is a full-time role with the hours being 0800 to 1630 Monday to Friday.
• Opportunities for career development within the firm.

To apply, please submit your CV and a covering letter stating your salary expectations to recruitment@premiersolicitors.co.uk For more information about Premier Solicitors, please visit our website: www.premiersolicitors.co.uk.

Only shortlisted candidates will be contacted.

Job Types: Full-time, Permanent

Pay: £24,784.50-£26,000.00 per year

Benefits:

• Company events
• Company pension
• Employee discount
• Health & wellbeing programme
• Private medical insurance

Language:

• English (preferred)

Work Location: In person