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Dental Receptionist

The Heathcote Dental & Implant Clinic – Macclesfield

Are you an experienced Dental Receptionist looking for a new opportunity, or are you looking to start your career in dentistry?

If you are friendly, organised and genuinely enjoy helping people, we would love to hear from you!

We are looking for a part-time Dental Receptionist to join our friendly team at The Heathcote Dental & Implant Clinic in Macclesfield.

This is a fantastic opportunity to join an established dental practice where you will have the opportunity to develop your skills, gain valuable experience and build your knowledge within the dental industry.

About us:

The Heathcote Dental & Implant Clinic is a well-established 3-surgery dental practice in Macclesfield, providing both NHS and private dental care.

We pride ourselves on providing a friendly, professional and welcoming environment for both our patients and our team.

About the role:

As a Dental Receptionist, you will be an important part of the practice and often the first point of contact for our patients. We are looking for someone who is confident communicating with people, professional in their approach and passionate about providing an excellent patient experience.

Your responsibilities will include:

• Meeting and greeting patients and providing a warm, friendly welcome.
• Answering telephone calls in a professional, helpful and courteous manner.
• Booking and managing patient appointments by telephone, email and in person.
• Carrying out patient checks in accordance with practice policies and procedures.
• Managing patient recalls and appointment reminders via telephone and email.
• Taking payments and processing patient transactions accurately.
• Providing information about the services and treatments offered by the practice.
• Promoting a professional image of the practice at all times.
• Assisting patients with queries and ensuring they feel comfortable and well cared for.
• Recommending and selling appropriate sundry healthcare products in line with practice policies and guidance from the clinical team.
• Completing general administrative duties to support the smooth running of the practice.
• Working closely with the dental team to provide an efficient and positive patient journey.

About you:

We are looking for someone who is:

• Friendly, approachable and welcoming.
• Confident communicating with patients both face-to-face and over the telephone.
• Highly organised and able to prioritise tasks.
• Reliable, flexible and punctual.
• Professional and well presented.
• Comfortable working in a busy, fast-paced environment.
• A team player with a positive attitude.
• Caring and passionate about providing excellent patient service.
• Keen to learn and develop within the dental industry.

Previous dental experience is desirable but not essential. Experience using SOE would be an advantage, but full training can be provided for the right candidate.

What we can offer:

• A friendly and supportive team environment.
• The opportunity to develop your knowledge and skills within dentistry.
• Training and support for the right candidate.
• A varied and interesting role within an established dental practice.
• Opportunities to grow and develop within the practice.

Salary:

Dependent on experience and qualifications.

Salary will be discussed with successful candidates and will reflect relevant experience, skills and qualifications.

How to apply:

If you are enthusiastic, friendly and would love the opportunity to become part of The Heathcote Dental & Implant Clinic, we would love to hear from you.

Apply through Indeed today.

Successful applicants will be required to complete a DBS check and may need to provide relevant references.

We look forward to hearing from you!

Pay: From £13.00 per hour

Work Location: In person