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    • Care Navigator (Reception Staff) – Join Our Friendly GP Practice!.
    • Are you a professional, enthusiastic, and friendly* individual looking to make a real…
    • View all Enderley Road Medical Centre jobs - Harrow jobs - Care Navigator jobs in Harrow
    • Salary Search: Care Navigator (Receptionist) salaries in Harrow
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    • We are seeking a highly organised and professional part time medical receptionist to join our passionate and friendly reception team.
    • Pay: From £13.45 per hour.
    • The Patient Service Advisor will be responsible for the general administrative and receptionist functions within the Practice.
    • What you'll be doing*.
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    • Previous experience as a receptionist/administrator within a GP practice is desirable, (including use of EMIS, Docman, and Accurx) but not necessary.
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    • We are expanding our team and are looking for two partime Receptionists to join our friendly and welcoming team in a busy GP practice based in Redditch.
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    • Main Duties of the Job*.
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Care Navigator (Receptionist)
Enderley Road Medical Centre
Harrow HA3 5HF
£13.50 an hour
Part-time, Permanent
Apply now

Job details

Here’s how the job details align with your profile.

Pay

£13.50 an hour

Job type

Part-time
Permanent

Shift and schedule

No weekends

Benefits

Pulled from the full job description
Company pension
On-site parking

Full job description

Care Navigator (Reception Staff) – Join Our Friendly GP Practice!

Are you a professional, enthusiastic, and friendly individual looking to make a real difference in patient care? We are looking for a Care Navigator (Receptionist) to join our busy and welcoming GP Practice in Harrow!

As the first point of contact for our patients, you will play a vital role in ensuring a smooth and efficient service, helping people access the care they need. If you thrive in a fast-paced environment, have great communication and IT skills, and love working as part of a supportive team, we’d love to hear from you!

✨ What We Offer:

✅ £13.50 per hour – Competitive pay for your hard work
✅ Part Time permanent role – 20 hours per week Monday to Wednesday
✅ Work-life balance – Surgery hours: Monday to Friday, 7:30 am – 6:30 pm (No weekends or late evenings!)
✅ A friendly and supportive team in a well-established practice
✅ Opportunities to learn and grow within the NHS and primary care sector

Your Responsibilities Will Include:

  • Greeting and assisting patients both in person and over the phone
  • Booking appointments for doctors, nurses, and clinics
  • Handling administrative tasks, including patient records and prescriptions
  • Managing incoming enquiries and signposting patients to the right services
  • Operating the computerised telephone and appointment system
  • Supporting clinical staff with day-to-day administrative tasks
  • Ensuring the reception area is welcoming and well-organised

Essential Skills & Experience:

✔ Experience working in primary care or the NHS
✔ Strong phone handling skills with excellent customer service skills
✔ Good IT skills and ability to use electronic systems
✔ Ability to multitask and work efficiently under pressure
✔ A team player with great attention to detail

Desirable Skills:

➕ Experience using EMIS Web
➕ Experience using PATCHS
➕ Previous experience in a similar reception/administrative role within healthcare

If you are passionate about patient care and looking for a rewarding role in a dynamic healthcare environment, we’d love to hear from you!

Apply today and become a valued part of our team!

Job Types: Permanent, Part-time

Pay: £13.50 per hour

Benefits:

  • Company pension
  • On-site parking

Work Location: In person

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