Medical Receptionist Secretary jobs in London

Front Desk Receptionist

About Us
ALTA is an award-winning luxury clinic in the heart of Marylebone, renowned for innovative, evidence-based aesthetic treatments and five-star service. We have been awarded Best Clinic London 2025 and 2026 by Safety in Beauty Awards and Global Health and Pharma. ALTA is the trusted choice for a discerning clientele that includes world-famous celebrities, high-net-worth individuals, and sophisticated men and women who value discretion, hospitality, and exceptional results.

The Opportunity

We are looking for a dedicated, personable, and professional Front Desk Receptionist to join our London team. This role is the heart of our clinic, ensuring clients feel welcomed, valued, and cared for from the moment they step through our doors.

The ideal candidate is apeople person.Friendly, polished, and confident in engaging with clients. You’ll enjoy building rapport, thrive in a busy clinic environment, and have an interest in aesthetics and social media.

Key Responsibilities

• Provide a warm, professional welcome to every client, ensuring a five-star first impression.
• Manage calls, emails, and patient inquiries in a polished, professional, and efficient manner.
• Coordinate and schedule appointments, optimizing the clinic’s daily operations.
• Handle a company device for patient communication and bookings as needed.
• Keep the reception and waiting areas immaculate at all times.
• Support the team with day-to-day administrative and operational tasks.

Candidate Profile

• Minimum Qualification: Strong A-level results or a degree from a recognized university.
• Minimum of 1 year of experience in clinic/healthcare management, ideally within a reputable, doctor-led aesthetic or medical clinic
• Strong organizational skills with the ability to prioritize and multitask.
• Excellent interpersonal skills.
• Confident using scheduling and calendar management systems
• Excellent written and verbal communication skills (must be fluent in English at a native speaker level).
• Bilingual skills are a plus, supporting our international clientele.

What We Offer

• Competitive pay structure.
• Discounted treatments across our range of advanced aesthetics and skincare services.
• Ongoing training and development opportunities, with a clear progression path into aesthetics.
• A supportive, friendly, and professional team culture.
• The chance to work in a luxury clinic environment with high-profile clients.
• Bonus structure

Job Types: Full-time

Schedule:

• 8-hour shifts
• Monday to Friday (11-8)
• Weekends (pay range reflects between 5 and 6 work days a week; If you're available on weekend you will be compensated in a higher range) (11–8)

Language Requirement:

• English (required)
• Russian or Arabic (bilingual candidates are preferred)
• Mandarin (bilingual candidates preferred)

Work Location: In person (London)

Job Types: Full-time, Permanent

Pay: £30,000.00-£37,000.00 per year

Benefits:

• Employee discount

Application question(s):

• In less than 5 sentences, please explain why you would make an ideal candidate for this role (note answers are checked for AI)?

Experience:

• Administrative: 1 year (preferred)

Language:

• C1-C2 English (required)

Work Location: In person