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    • Communicate medical results to patients under clinical supervision.
    • Schedule appointments between doctors and patients.
    • To start as soon as possible.
    • ✔ Problem-Solving & Compassion – Support patients in distress, answer queries, and handle concerns sensitively.
    • GCSE English & Maths (Grade B or equivalent).
    • Managing patient appointments and scheduling consultations efficiently.
    • Private medical admin: 2 years (required).
    • Willing to help with clinical tasks.
    • Booking, amending, and cancelling appointments.
    • NVQ Level 2 in Health & Social Care or AMSPAR qualification.
    • Previous administrative or receptionist experience.
    • View all Woodview Medical Centre jobs - Northampton jobs - Receptionist jobs in Northampton
    • Salary Search: GP Medical Receptionist/Administrator salaries in Northampton
    • See popular questions & answers about Woodview Medical Centre
    • COMMUNICATING with health care professionals, patients and non-clinical colleagues to ensure the smooth running of the health centre.
    • Pay: From £12.71 per hour.
    • Candidates must have a minimum of 5 x GCSEs grade 4-9 (grade A-C for GCSEs prior to 2021 or equivalent).
    • Answer, screen, and forward incoming phone calls.
    • Coordinate patient bookings, appointments, and correspondence.
    • Handle audio typing and use modern practice management systems.
    • Candidates from outside the care sector who excel in this role usually come from fast-paced, customer-centric environments that require a mix of *logistics,…
    • The clinical team currently consists of 6 GPs (2 GP Partners), a nurse practitioner, practice nurses and HCAs.
    • Medical Receptionist: 1 year (preferred).
    • Setting up and booking e-Referrals.
    • Working as part of a team to provide an efficient audio typing service for GP's and clinicians as required.
    • Processing referrals through the NHS e-Referral system.
    • This is a busy and varied role providing secretarial and administrative support to the GPs and wider…
    • The reception team consists of circa 30 staff who work on a rota basis across our 3 sites undertaking a mixture of front desk reception and back office work…
    • Familiarity with medical terminology, billing procedures, or electronic health records systems is advantageous.
    • Medical Secretary: 1 year (required).
    • Preparing, typing and sending GP letters and other clinical correspondence.
    • Previous experience working within a GP practice, NHS or healthcare environment…
    • Answering the phone, responding clearly to requests, booking client appointments using the system and sending out relevant information or directing them to the…

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Medical Receptionist/Administrator
Wimbledon Village Surgery
London SW19 5BY
From £12.80 an hour
Permanent, Full-time
Apply now

Job details

Here’s how the job details align with your profile.

Pay

From £12.80 an hour

Job type

Permanent
Full-time

Benefits

Pulled from the full job description
Annual leave
Company pension

Full job description

About Us

We are a large GP practice based in the heart of Wimbledon Village. The doctors and staff at the Wimbledon Village surgery take pride in offering the highest standard of patient centred healthcare. We run clinics for the management of chronic diseases such as asthma, COPD and diabetes and offer a wide variety of other medical services including a travel clinic , minor operations, antenatal and postnatal care, childhood vaccinations and well-person check-ups.

We believe in personalised patient care.

Job summary:

Full time Receptionist/ Administrator required for a busy GP surgery in Wimbledon. We are looking for a hardworking and enthusiastic person to join our team. You will need excellent communication/customer service skills and a good IT knowledge. Previous experience working within a GP surgery would be preferred but not essential as full in-house training will be provided.

Flexibility will be expected in this role as you may be asked to cover annual leave of other colleagues and this will be reimbursed as paid overtime.

Medical Receptionist Responsibilities:

  • Greet and attend to patients in person and over the phone.
  • Professionally assist doctors, staff, visitors and patients.
  • Maintain business inventory such as checking supplies, scheduling equipment and maintenance repairs.
  • Answer all phone calls in a professional and courteous manner.
  • Perform all duties within HIPAA regulations.
  • Maintain confidentiality of all doctor, staff and patient information.
  • Schedule appointments between doctors and patients.
  • Liaise between medical departments with discretion and professionalism
  • Adhere to policy and procedures during all activates.
  • Assist with admissions/treatment as per agreed protocols.
  • Ensure that stock levels are adequate and orders are made timeously.
  • Communicate medical results to patients under clinical supervision.
  • Complete accurate documentation of patient visits.

Medical Receptionist Skills:

  • Multi-tasking
  • Flexibility
  • Telephone skills
  • Customer service
  • Time management
  • Organization
  • Attention to detail
  • Scheduling
  • Word processing
  • Professionalism
  • Quality focus

Overview of your organisation

We are a large GP Practice in Wimbledon Village.

  • GMS Practice
  • 13,500 Patients
  • Currently ten GPs
  • EMIS clinical software
  • To start as soon as possible

TOTAL Hours: 40

Working Hours: 07:15-15:15 (37.5 per week + 2.5 hours of paid lunch)

Job Types: Full-time, Permanent

Pay: From £12.80 per hour

Benefits:

  • Company pension

Experience:

  • Medical Receptionist: 1 year (preferred)

Work Location: In person

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