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Medical Receptionist jobs in Aylesbury HP20

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    • Deal with patient queries on the telephone eg regarding referrals and appointments.
    • Action all message, visits and information for clinical staff as appropriate…
    • You will allocate requests between the GPs undertaking triage, keep an overview of demand and workload throughout the day, and ensure our triaging GPs have…
    • Manage incoming calls and direct them appropriately.
    • Schedule and coordinate appointments, tours and meetings.
    • Book, amend, and manage patient appointments.
    • Maintain stock levels of stationery and supplies in reception and clinical rooms.
    • Superb training and support will be provided.
    • The position will include at least one morning session (9am - 2pm) and one evening session (2pm - 8pm).
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    • Ideally experience in medical settings.
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    • The scheduling coordinator will also ensure any issues relating to scheduling are captured and escalated to the Hourly Care manager.
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    • Coordinate patient appointments and ensure timely follow-up on care plans.
    • Excellent communication skills, both written and verbal, with a focus on customer…
    • This is a varied role involving both dental nursing and reception duties, so we are looking for someone who is confident, organised and able to provide…
    • You would be the face and voice of the Practice, assisting our patients in accessing appointments along with other requests and ensuring their records are up to…
    • Confident on the phone, including with people who are in pain or frustrated.
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    • Previous experience as a receptionist would be desirable however experience in Dentistry - dental nursing would be advantageous.
    • Manage patient enquiries, telephone calls, emails and appointments.
    • Help ensure practice procedures and standards are consistently followed.
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Job Post Details

Medical Secretary - job post

Rothschild House Group
Tring HP23 6PU
£13.98 - £15.80 an hour - Part-time

Job details

Pay

  • £13.98 - £15.80 an hour

Job type

  • Part-time

Location

Tring HP23 6PU

Full job description

Practice Purpose - Our aim is to provide the best possible healthcare to enable our patients to live well. This is achieved through a highly motivated, effective, and efficient Practice team.

Team Purpose - To provide a friendly, courteous and efficient service to patients of the Practice and representatives of all other relevant bodies.

Role Purpose -To provide secretarial support to the Practice and ensure all referrals and queries are dealt with in a timely manner.

Core Duties & Responsibilities

Operational

Prepare and audio type all referral letters and other word processing for members of the Practice as required.

Log all referral forms on EMIS and take copies where necessary

Prioritise word-processing and type any urgent letters or referrals for posting or collection on that day.

Deal with patient queries on the telephone eg regarding referrals and appointments.

Liaise with other staff in the Practice and with hospital secretaries/consultations on behalf of patients

Prepare and type minutes of meetings

Action all message, visits and information for clinical staff as appropriate

Administrative and other Duties

Undertake other duties within your competencies.

Work across all Practice sites as agreed with your managers.

Use photocopier, franking machine, and other Practice equipment as required.

Involvement in CQC related document preparation.

Provide internal cover, should the need arise due to illness / holidays or staff shortages.

Undertake any other duties as requested by the Senior Medical Secretary or Operations Manager commensurate with the responsibilities of the post.

Salary £13.98 phr rising to £15.80 phr

Role 34 to 37.50 hours a week covering site (s) till 5pm

Job Type: Part-time

Pay: £13.98-£15.80 per hour

Education:

  • GCSE or equivalent (preferred)

Experience:

  • Medical Secretary: 1 year (required)

Work Location: In person

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