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    • Diary Management: Efficiently optimise appointment scheduling, confirm appointments and coordinate with colleagues for effective diary management.
    • (2 or 3days per week)*.
    • Booking appointments, dealing with queries and tasks.
    • Manage appointment scheduling, confirmations, and cancellations effectively.
    • Ensure patient information is accurate including billing information.
    • 25 1/2 Hours Per week + Overtime *.
    • Obtain external medical reports as required by medical…
    • Provide a high-quality audio and copy typing service for clinical and non-clinical correspondence, including referrals, reports, and letters.
    • Manage appointment scheduling, cancellations, and reminders using our practice management system.
    • Assist with billing processes, including processing payments…
    • Oversee appointment scheduling and diary management to maximise efficiency and clinical flow.
    • This is a demanding and hands-on leadership role, requiring…
    • Work collaboratively with clinical teams to support smooth patient flow throughout the hospital/practice.
    • If you are an experienced veterinary receptionist who…
    • Ensure all patients are fully informed of their appointments, treatment plans, and next steps.
    • Prepare clinic schedules and ensure smooth daily flow of…
    • Maintain clinical systems — Ensure the clinical computer system is updated accurately and maintained securely at all times.
    • You will be responsible for booking appointments and handling patient enquiries, while also maintaining an office that is comfortable and safe for our staff and…
    • The role will have wide ranging responsibilities and fundamental to this is the requirement to continually assess their need to develop and improve front of…
    • Manage appointments, recalls, and the daily diary efficiently.
    • Process payments and NHS/private paperwork accurately.
    • Salary:* Competitive, based on experience.
    • Coordinating with medical staff to ensure smooth clinic operations.
    • The successful candidate will be responsible for managing appointments, handling patient…
    • One day is never the same, the role requires someone with exceptional communication skills, good customer service knowledge and the ability to interact well…
    • To arrange appointments for patients via our computerised appointments system.
    • Extracting the required data from clinical correspondence and inputting the data…

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Job Post Details

Clinic Coordinator - Stafford - job post

hidden_hearing
3.8 out of 5 stars
Stafford ST16 2JZ
£26,240 a year - Full-time
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Job details

Pay

  • £26,240 a year

Job type

  • Full-time

Shift and schedule

  • Monday to Friday

Location

Stafford ST16 2JZ

Full job description

Clinic Coordinator - Stafford

At Hidden Hearing, the Clinic Coordinator provides exceptional customer service and a welcoming environment for all patients to our hearing centres.

We are looking for a Clinic coordinator to join our Stafford hearing centre full-time Monday-Friday 9am-5pm.

Salary: £26,240

Key Responsibilities:

  • Diary Management: Efficiently optimise appointment scheduling, confirm appointments and coordinate with colleagues for effective diary management.
  • Support our hearing care professionals to provide exceptional customer care to our customer (or patients) in hearing centres, day clinics and during home visits.
  • Administration: Maintain customer records, adhere to GDPR regulations, and manage reporting tasks, including stock records.
  • Sales: Proactively promote the Wellness program, accessories, and care plans through positive customer engagement.
  • Customer Care: Prioritise premium service by warmly engaging with customers, promptly answering calls, and building strong relationships.
  • Branch Presentation: Uphold brand standards by maintaining cleanliness and displaying literature appropriately.

We are looking for an individual who possesses the following qualities:

  • A persuasive influencer with a friendly demeanour, good at achieving desired outcomes through positive interactions.
  • Self-motivated and competitive, driven to meet and exceed targets.
  • Logical and proactive, capable of navigating challenging situations with ease.
  • Personable and enthusiastic communicator with a strong focus on delivering exceptional customer service.

Ready to make a difference with your friendly and customer-centric approach? Join our team at Hidden Hearing. For more information about Hidden Hearing - Hidden Hearing | About us

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