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Medical Receptionist jobs in Birmingham B21

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    • Liaising with members of the clinical and non-clinical team.
    • Liaising with members of the clinical and non-clinical team.
    • Job Types: Part-time, Permanent.
    • View all Dr R K Arora jobs - West Bromwich jobs
    • Salary Search: Medical Receptionist salaries in West Bromwich
    • Part-time role of 22.5 hours per week.
    • Whether you're assisting with day-to-day operations, keeping things organised, or ensuring our spaces are well looked…
    • Reception, being the first point of contact for patients and all other hospital visitors both in.
    • Private Healthcare, 24/7 GP appointments, free Physio and…
    • Booking appointments, managing utilisation and organising the diary for multiple clinicians.
    • Dental receptionist: 1 year (required).
    • Manage patient appointments, ensuring schedules are organised efficiently and accurately.
    • The successful candidate will act as a primary point of contact,…
    • Medical Receptionist: 2 years (required).
    • The role requires someone with excellent communication skills, good customer service knowledge and the ability to…
    • This is a non-clinical role: you’ll support patients with service information and practical assistance, referring clinical queries to an appropriate clinician.
    • We are seeking full time trainee or experienced dental receptionist.
    • Full training can be provided, computer skills required, duties to include telephone…
    • Can communicate clearly and articulately with a diverse range of people.
    • Building relationships with patients and ensuring regular communication prior to and…
    • Schedule and manage appointments accurately and efficiently.
    • Previous GP reception or medical administration experience is essential.
    • Arranging appointments, telephone consultations and visit requests in accordance with practice procedures.
    • Previous experience in NHS general practice, health…
    • Answer incoming phone calls promptly, directing inquiries to appropriate staff or scheduling appointments as needed.
    • Expected hours: No less than 16.0 per week.
    • You will help ensure the smooth day-to-day running of our services, providing a welcoming and professional experience for patients while supporting our clinical…
    • Schedule appointments and manage the appointment calendar.
    • Knowledge of medical terminology is preferred but not required.
    • Liaising with dentists, hygienist and nurses to ensure an efficient patient journey.
    • The role consists of appointment booking via our dental software, dealing…

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Job Post Details

Medical Receptionist
Dr R K Arora
West Bromwich B70 7AW
£13.45 an hour
Part-time, Permanent
Apply now

Job details

£13.45 an hour
Company pension, On-site parking
Part-time, Permanent
Rotating shift
West Bromwich B70 7AW

Full job description

Job summary

Dr R K Arora is a well-organised, friendly and long-established GP Practice based in the modern and spacious Lyng Centre in West Bromwich. We have an exciting opportunity for a receptionist to join our friendly and supportive team.

The ideal start date will be in November 2026 but we are willing to wait a bit longer if the right candidate is found.

We are offering a part-time role of 26.25 hours per week with hours spread across 5 days. Morning shifts start at 08.00 and evening shifts finish at 18:30. There is occasional cover required on Wednesday and Thursday evenings from 18:30 - 20:00 which is paid at an enhanced rate. This will be approximately 1 shift per month. There is also occasional Saturday cover required, as a team of 7 there are approximately 2 to 3 shifts per year allocated to each reception team member.

APPLICANTS WHO CANNOT WORK THESE SHIFTS NEED NOT APPLY.

Experience within the healthcare sector is desirable but not essential as full training will be provided.

Main duties of the job

You will be required to work in a team of medical receptionists on a rotational basis to cover core opening hours. We are looking for a team player with excellent communication skills to cover a range of reception duties including:

  • answering the phone
  • dealing with patient queries
  • booking appointments in accordance with protocols
  • liaising with members of the clinical and non-clinical team
  • helping out with prescriptions
  • answering the door

About us

You will be joining a stable close-knit team in a digitally minded and forward thinking practice providing high quality care.

Key information about us:

-Foodies (we love to share cake and samosas)

-Friendly and helpful administrative team

-On-site parking

-SystmOne practice software

-List size of 11,300 and expanding

Job description

You will be required to work in a team of 7 medical receptionists on a rotational basis to cover core opening hours. We are looking for a team player with excellent communication skills to cover a range of reception duties including:

  • answering the phone
  • dealing with patient queries
  • booking appointments
  • liaising with members of the clinical and non-clinical team
  • helping out with prescriptions
  • answering the door

Person Specification

  • GCSE (or equivalent) Grade A to C in English and Maths

Desirable Experience

  • Experience of working in a GP practice

Job Types: Part-time, Permanent

Pay: £13.45 per hour

Benefits:

  • Company pension
  • On-site parking

Ability to commute/relocate:

  • West Bromwich B70 7AW: reliably commute or plan to relocate before starting work (required)

Experience:

  • Medical Receptionist: 1 year (preferred)

Work Location: In person

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