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    • Occasional nationwide travel may be required for training and support purposes; all related expenses will be covered by the Company.
    • You will work closely with the Service Delivery Manager, Service Leads and wider clinical teams to ensure patient pathways run smoothly and administrative…
    • To provide telephone support for the team, dealing with both straightforward and complex enquires from a range of sources, including the clinical teams,…
    • Scanning, coding and filing post into clinical documentation system.
    • Booking, cancelling and amending patient appointments and dealing with patients on the…
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    • Salary Search: GP Receptionist/Administrator salaries in Walsall
    • Schedule appointments and manage the appointment calendar.
    • 15 hours per week, with a mixture of morning and afternoon sessions throughout the week.
    • Providing comprehensive administrative support to the practice team.
    • Managing telephone calls, emails, and patient enquiries professionally and efficiently.
    • Can communicate clearly and articulately with a diverse range of people.
    • Building relationships with patients and ensuring regular communication prior to and…
    • Booking and amending appointments, answering the phone, updating patient records.
    • Supporting the management and clinical team with the smooth running of the…
    • Preparing and accurately typing clinical correspondence, reports, referrals and other medical documentation.
    • This is an excellent opportunity for an experienced…
    • Conduct clinical system searches as requested.
    • Accurately input and code SNOMED CT data on the clinical IT system.
    • Expected hours: No less than 30.0 per week.
    • Our practice is made up of a clinical team comprising 5 GP Partners, 9 Salaried GP's, 1 Paramedic, 1 Advanced Nurse Practitioner, 4 Practice Nurses, 1 Nursing…
    • Our practice is made up of a clinical team comprising 5 GP Partners, 9 Salaried GP's, 1 Paramedic, 1 Advanced Nurse Practitioner, 4 Practice Nurses, 1 Nursing…
    • The Medical Secretary will provide an efficient and professional administrative service to our clinical team, helping to ensure referrals, correspondence,…
    • Answer incoming phone calls promptly, directing inquiries to appropriate staff or scheduling appointments as needed.
    • Expected hours: No less than 10.0 per week.
    • To ensure patients are aware of rights to chaperone in any appointment.
    • Processing personal and telephone and on-line AccuRx requests for appointments, visits…

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Patient Advisor / Treatment Assistant
Optimax Clinics Limited
Birmingham
Full-time
Apply now

Job details

Pay information not provided
Annual leave, Employee discount, Sick pay, Bereavement leave, Company pension, Private medical insurance, Health & wellbeing programme, Free flu jabs
Full-time
Birmingham

Full job description

This is a friendly organisation, committed to outstanding customer service and exceptional patient care.

Rewards for Patient Advisor/Treatment Assistant:

· Competitive salary

· Continuous training and development programme

· Annual salary reviews

· Quarterly bonus scheme

· Annual Leave FTE: 20 days annual leave plus 8 bank holidays (28 days FTE), rising to 25 days annual leave after one full calendar year (33 days FTE). This will be pro-rated according to the part time contracted hours.

· One day paid Birthday Leave.

· Health and wellbeing cover for you and your family

· Staff discounts on treatments (subject to suitability assessment)

The UK’s market leader in Refractive Eye Surgery is keen to recruit for a full time post and we are looking for an enthusiastic, well-presented Patient Advisor/Treatment Assistant with strong interpersonal and communication skills for their Private Eye Clinic in Birmingham.

This is a multi-functional, varied and rewarding role that will allow the right candidate to develop valuable skills within patient care and customer service as well as the opportunity to work alongside the Doctor within the treatment room. We particularly welcome applications from individuals with experience in similar healthcare roles, as well as hospitality, hotels, front-of-house, or guest services, where delivering an excellent client experience is key. Transferable skills such as professionalism, empathy, attention to detail, and communication are highly valued.

In return, you will be working within a comfortable, state-of-the-art clinic, alongside a team of dedicated and friendly colleagues whose primary focus is to deliver the very highest standards of patient care and clinical excellence.

To provide a full and dedicated service to our valued patients, flexibility with working hours and days is required, with Saturdays as part of the week.

Occasional nationwide travel may be required for training and support purposes; all related expenses will be covered by the Company.

You will be fully inducted into the Company through a detailed and comprehensive training programme. While previous experience in a similar healthcare role would be advantageous, it is not essential, and candidates from customer-focused sectors such as hospitality and hotels are strongly encouraged to apply.

Due to the expected high volume of applications, please note that only successful candidates will be contacted.

Pay: £26,436.80 per year

Benefits:

  • Bereavement leave
  • Company pension
  • Employee discount
  • Free flu jabs
  • Health & wellbeing programme
  • Private medical insurance
  • Sick pay

Work Location: In person

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