Skip to main content
Post your CV and find your next job on Indeed!

Medical Receptionist jobs in Birmingham B8

Sort by: -
    • Manage patient appointments, ensuring schedules are organised efficiently and accurately.
    • The successful candidate will act as a primary point of contact,…
    • Escorting patients to and from the clinical area as required, explaining the procedure in full and ensuring any questions or concerns are managed professionally…
    • The main responsibilities would include answering the telephone in a timely manner, dealing with patient queries, booking appointments, monitoring practice e-…
    • View all Orthodontics For You Ltd jobs - Solihull jobs - Dental Receptionist jobs in Solihull
    • Salary Search: Experienced Dental Receptionist salaries in Solihull
    • Managing appointments and recalls using dental software SOE/Exact.
    • Supporting clinical staff with administrative tasks.
    • Dental receptionist: 1 year (preferred).
    • Manage appointments, recalls, and the daily diary efficiently.
    • Process payments and NHS/private paperwork accurately.
    • Salary:* Competitive, based on experience.
    • Manage the reception area efficiently, including scheduling appointments, handling patient inquiries, and maintaining accurate records.
    • Coordinating appointments and diary management.
    • Keeping consult rooms clean, stocked, and ready for the next patient.
    • Calm, confident animal handling skills.
    • Manage patient appointment bookings, Maximise appointment utilisation and efficiently manage clinical schedules.
    • Dental receptionist: 1 year (preferred).
    • Ensure all clinical areas meet infection control standards.
    • Dispose of clinical waste safely and correctly.
    • Stock and organise clinical materials and supplies.
    • Ensuring confidentiality and data protection are observed at all times.
    • Providing a high standard of customer service.
    • Keep computer databases up to date.
    • Knowledge of clinical coding, referrals and general practice administration.
    • This is an excellent opportunity for someone with previous GP Practice experience…
    • Monitoring and actioning clinical correspondence, discharge summaries, and hospital communications as directed by clinicians.
    • Booking, amending and managing appointments.
    • Liaising with patients regarding appointments and treatment plans.
    • 88 Old Fallings Lane, Wolverhampton.
    • Work closely with clinical staff to support patient flow and coordination.
    • Assist with billing queries and payment procedures.
  • View similar jobs with this employer
    • Familiarity with appointment scheduling systems and electronic health records is advantageous.
    • Oversee appointment scheduling, cancellations, and patient…

People also searched:

nhs receptionist
medical secretary
patient coordinator
retail
retail assistant
sales assistant
medical assistant
medical devices
medical receptionist
medical sales

Job Post Details

Patient Experience Co-ordinator - job post

Wellford Clinics
9-10 The Courtyard, Buntsford Drive, Bromsgrove B60 3DJ
£12.71 an hour - Permanent, Full-time
Responded to 51-74% of applications in the past 30 days, typically within 3 days.

Job details

Pay

  • £12.71 an hour

Job type

  • Permanent
  • Full-time

Location

9-10 The Courtyard, Buntsford Drive, Bromsgrove B60 3DJ

Benefits

Pulled from the full job description

  • Free parking
  • Additional leave
  • On-site parking

Full job description

Job Overview
Our client is seeking a dedicated and personable Patient Experience Co-ordinator to join their healthcare team. This role is essential in ensuring patients receive exceptional service and support throughout their healthcare journey. The successful candidate will act as a primary point of contact, facilitating smooth communication between patients and clinical staff, and enhancing overall patient satisfaction. The position offers an excellent opportunity for individuals with a passion for patient care and organisational excellence to contribute positively to our organisation’s reputation.

Duties

  • Act as the first point of contact for patients, providing friendly and professional assistance both in person and via telephone or email.
  • Manage patient appointments, ensuring schedules are organised efficiently and accurately.
  • Assist patients with administrative processes, including registration, documentation, and billing procedures.
  • Coordinate communication between patients and healthcare providers to ensure timely updates and follow-ups.
  • Maintain accurate records of patient interactions, feedback, and concerns to support continuous improvement initiatives.
  • Support the delivery of a welcoming environment that prioritises patient comfort and satisfaction.
  • Collaborate with clinical staff to streamline patient flow and optimise service delivery.
  • Handle patient enquiries with empathy and professionalism, resolving issues promptly where possible.

Experience

  • Previous office experience is desirable, demonstrating strong organisational skills and proficiency in administrative tasks.
  • Experience working in a healthcare setting or customer service environment is advantageous but not essential.
  • Excellent communication skills, both written and verbal, with the ability to engage effectively with diverse patient populations.
  • Organised with attention to detail, capable of managing multiple priorities efficiently.
  • Ability to work well within a team while maintaining a positive attitude under pressure. This role offers an engaging work environment where your organisational skills and commitment to excellent patient care will be valued highly. We welcome applications from individuals eager to make a meaningful difference in the patient experience within our organisation.

Pay: £12.71 per hour

Benefits:

  • Additional leave
  • Free parking
  • On-site parking

Work Location: In person

Let Employers Find YouUpload Your Resume